The male worker was absolutely terrible. Needs to be fired ASAP. Worst service I've ever…read moreexperienced. Waited in line for 30 minutes while he sat on his phone in the back room watching sports. The person in front of us finally left and I rang the bell multiple times. He finally came out and was an absolute asshole. After being on the phone with usps and being told that my package was at this location, he asked my zip code and didn't even bother to check and see if my package was there, he repeatedly told me because of my area code it would be at a different location. This is false as I live 2 minutes down the street from this location and I spoke to someone and they told me it was at this location. He didn't even bother once to go and check to see if my package was there. Spoke so rudely and has the worst customer service skills ever.

I went in during regular business hours to mail some certified letters. The lobby was open, but…read morethe counter was locked up tight. No one was there. I rang the bell on the counter, and nothing. There was no notice posted, nothing. Two or three more people came in with large packages to mail while I was standing there. They had to walk a ways with them to get to the post office because it is in the back corner of a strip mall. What's the point of this post office being open if no one is going to work there?

The office is fine...but they don't answer their phones....and the replacement mail people out on…read morethe route for vacationing or sick regular folks are lazy and irresponsible.... leaving valuable packages that would easily fit in my secure mailbox outside in the lobby for anyone to steal

Nothing but problematic and incredibly frustrating…read more In August and September of 2022, we had to be out of down for several weeks. Our house sitter failed to bring our mail in as instructed. So it built up in our mailbox. A letter carrier pulled it and apparently had our address listed vacant in the USPS's database. So ALL mail was returned to senders. We've made 4 personal visits (and multiple attempts to reach the Northridge Branch by phone, which they seldom answer) and were assured each and every time that the problem had been solved. It wasn't. Our mail was continuing to be returned to the senders. This caused us to be charged returned mail fees by our bank. We were forced to contact dozens of others senders to get new copies of donation reports, new debit cards because the originals were lost in this awful system, scrambling to find critical medications from our mail order that were tied up in transit, and a host of other serious problems. I finally contacted the USPS District Office in Cincinnati where a complaint report was taken. Within a couple of days, we received a handwritten note from one of our mail carriers explaining the problem was with the database that controls mail sorting. Magically, I also received a call from someone who identified himself as the branch manager saying that he personally was updating the database that very day. So, here we are months later, long after the database was supposedly corrected, and some of our mail is STILL being returned to the senders. Phone calls to the Northridge Branch are STILL not being answered. And, I'm not wasting gas driving over there again about this matter. I have another call into the District Office again. Apparently, the District Office now doesn't have enough staff to answer its phones as its automated system forced me to leave a message. In all the years I've dealt with the USPS, I have NEVER had such terrible service. And it's an organization that exists to provide service! When Louis De Joy was appointed Postmaster General, he made it clear he was going to dismantle the USPS. He came from the package delivery industry, and it's clear to me that he wants the USPS's services to be taken over by the private sector where profit is king. If this is any example of what his leadership means, then he's succeeding.

It's not very well marked, but it's a great post office. I visited just before noon on a Monday in…read moreAugust. There was no line. The staff immediately greeted me with a smile. I was in and out in no time!

This post office is small and only accessible to base-personnel only. The postal are very…read morefriendly, quick, and helpful.

We stopped off the freeway to goto a post office. The staff was very friendly and helpful. We were…read morein and out quickly. The service was very quick.

Friendly people, but huge complaint. I am not getting a weekly magazine subscription delivered…read moreexcept for 1 maybe every 4-5 weeks. This is ridiculous. Don't know if they are throwing away as trash or what! I pay for that subscription and I would like to see it!

Friendly folks here, unlike Beavercreek where they lose your mail and then never answer the phones…read morewhen you have questions.

You go there to get a good service by luck. Sometimes you get a good professional service but other…read moretimes you get a really rotten one, like the one I had this afternoon on 8/4/2025. The counter service lady had very bad attitude. Unfriendly even rude. She needs some proper trainings. USPS needs help.

Their customer service is terrible, their managers do not return calls and the carriers do not…read moredeliver mail. We are a business and do not get our mail until after we close. I tried to call and speak to Toni the new manager and she did nothing except say she was new and did not know why she had not followed up on my complaint that I wrote out and left at the post office due to not getting our mail for 3 days. It is getting old!!

This is a great post office with warm and kind people working there. I have shipped out hundreds of…read morepackages and they have never misplaced anything. Over the past few years, I have only received incorrect mail 1 time and it was from someone who was new on the route. Big ups to yellow springs post office.

Walking in I didn't expect much and was feeling low as UPS had quoted me $150 to send my package to…read moreGermany. The guy behind the counter said, "I can almost 100% guarantee you we'll be less than $150.!" Boy was he right. He helped me get my stuff out of the large box and put it into a smaller, less expensive to send, envelope. He was patient and made sure I filled out the customs form appropriately. What I noted too was that when he was helping me a line of 3 others gather and he took the lady behind me promptly while I was finishing up the minor details of labeling my envelope. I find you don't often find this kind of efficiency everywhere. As the person holding up the line, I was glad he was good at multi-tasking for the people behind me. $22 and out the door with my package on the way to Germany! I'll look to the USPS to handle my shipping needs and head on down to Bellbrook where they're nice AND efficient!

Delivery was scheduled for today 16May19. I did not receive my parcel. I used the tracking number…read moreto enter into 1-800-ASK-USPS. The response I got was that my package arrived at the 45459 post office on 3:34pm on 14May19. The 45459 post office is co-located with the destination post office 45458. Lori is the manager. I called Lori and asked where my package is. She replied (repeatedly) that she had no system generated scan of my package arriving at the 45459 post office. How can this be??? How can ASK-USPS know that the package is at 45459, and arrived at 3:34pm on 14May, and Lori can't find any record of it? This same sort of event has happened so often that I cannot count them all. I truly believe this is the most poorly run post office in Ohio. Please look into this. Please audit this post office, or get someone in there to clean house and get the post office running correctly.

I was in Xenia/Wilmington towards the end of July 2024 for a few days. I stopped by the Xenia post…read moreoffice on my first day in Xenia to mail a birthday card. This day was the only time I had to mail the card so that the card would arrive on time by or on Friday, August 2nd. Thankfully, I had a quick and easy experience here at the post office. I arrived around 4:45/4:50pm. There were only 2 people ahead of me in line with one of them already being helped. Once it was my turn, the employee assisted me and in under 2 minutes, I was on my way out. I paid for a stamp and that was it. I arrived on a Monday and on Thursday, my mom called me that she got her birthday card. **** GOAL of 150 reviews in 2024 - 78/150 total reviews in 2024 - 728 total overall Yelp reviews - Reviewed on 9 August 2024

Two days our mail was not delivered. One piece was a birthday card from my daughter and another was…read morea thank you from my niece would give 0 stars if possible.