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    US Post Office

    5.0 (1 review)
    Closed • 9:00 am - 3:30 pm

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    5 years ago

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    The UPS Store

    The UPS Store

    (3 reviews)

    Amazon return simple enough. I forgot to put my item in a package. Woman told me they sell the…read morepackages for $2. I saw a larger envelope with a 59 cent sign that would easily hold my item, so I said I would just use that and she said oh well it is actually 75 cents and priced wrong. I could care less, but you must charge the posted price. She then asked cash or card and I said card and she said then it is 1 dollar for the minimum fee, so I then said I would just do cash. Just say there is the minimum fee and FYI change your sign or charge your customers the legally posted price.

    I shipped a package by next day air on a Thursday to arrive by noon on Friday. It had two delayed…read more First was weather delay. It was rescheduled by noon on Saturday. This time, the plane had a mechanical problem. It finally got there on Monday. I've been trying to get a refund. No luck so far. UPS said I have to go through the UPS store I shipped it from in Hurricane UT. I did. The store was reluctant to apply for a refund on my behalf. Not very helpful. I got the impression they were trying to do minimum possible. I asked them to apply for a refund anyway. They complied and they got a reply from UPS two days later and yet I didn't hear from them. A week later, I contacted them to ask about the status. The person in charge was not there. They took my info and told me they will contact me. They didn't. When I contacted them again another week later, they finally told me it was declined. I tried to appeal the decision through UPS. I explained there was another delay, not just the weather. UPS agreed and tried to refund except this time they couldn't process it because it's been more than 15 days since the delivery. Their system won't let them and they couldn't override the system. Had the store notified me in a timely manner, I would have gotten the refund. Thanks to them I lost $200 refund. Poor customer service. I have had a delayed shipping from FedEx in the past. It was so much easier to get a refund from them. Two things, I'll never use the UPS store in Hurricane UT. Shipping through UPS will be my last choice from now on.

    Pack It Ship It - We offer gift wrapping for any occasion. Bring your item(s) in for a quote.

    Pack It Ship It

    (1 review)

    Tracy and her amazing co-worker were awesome, making a tedious task very manageable! They bent over…read morebackwards to help me with a form I needed and even gave me a few pointers on how to fill it out. I will definitely be going to this business every time I need mailing services, as well. They were professional, kind and very helpful! I would recommend them to anyone who wants quick and efficient service!!

    From the owner: Pack It Ship It located at 875 W Red Cliffs Dr Ste. 9, Washington UT is the go-to resource for…read morepacking, shipping, printing and business service needs of the residents and businesses of Washington, UT. Our team of dedicated, professionally trained experts understands the meaning of Customer Care—we focus on saving you time and money by ensuring you get the right products and services at the right price—in a single, quick visit. We can pack and ship [almost] anything to [almost] anywhere in the world, but shipping is only one way we can help to make your life easier. In addition to our pack and ship service, we are also Washington's premier copy, print and document services center. Large or small, black and white or color; if it can be printed, Pack It Ship It can handle it! Pack It Ship It is a one-stop-shop for dozens of business products and services that will allow you to do what you’re good at while we take care of the “other stuff” you need to succeed. Fax, Notary, Scanning and Mailbox Rental.

    US Post Office - postoffices - Updated October 2026

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