I needed to send a piece of mail out quickly and I was half a mile away from this post office so…read morestopped on in. It was quiet and very clean inside. The worker who assisted was very sweet and patient with me. An envelope and stamp cost $1.06 total. It was a great experience for what I needed in a quick trip.

Stopped in today to pick up some Post Card stamps, The two employees were very receptive and…read morehelpful in this matter. lobby and main room looked very clean and well kept. Last time I use this post office in this town was over 40 years ago and it was on the other side of the street and much smaller. Good location and very efficient, Keep up the great work.

Went here for a passport. They're such sweethearts. No public restroom, though. You might be…read moresitting around for 2-3 hours if you're a walk in. But they are so nice and personable. Was more pleasant than I was expecting!

One day a week for 1 hour they do passports. Appointments booked out months in advance. What a joke.read more

5 Stars to this Post Office. Last Friday we wanted to ship a 1 pound package to NC so since prices…read moreon everything are skyrocketing we decided to compare prices and I called Fedex and told them about my package giving them the originating zip code and the destination as well. The least expensive was 14 dollars for delivery by Thursday about 5 days total. Went to this Post Office and the lady behind the counter did pretty much the same thing and it came out to 9.10 for delivery by Tuesday. No questions asked we paid the 9.10 and it was delivered on Monday! Cheaper and faster. Plenty of parking The only negative is that the lobby is small and cramped

Filthy inside. Poorly maintained. Ceiling tiles missing exposing customers to fiberglass…read moreinsulation. Poor customer service. Very lazy attitude portrayed by employees. Just because they work for the government does not mean they should shirk their responsibilities. Long lines like the DMV. Quite embarrassing, really.

Store returns use to go fairly quickly when the store workers did it. Then they introduced self…read moreservice, "time saving kiosks". IMO the kiosks do not save time - especially when there are older people using them or ppl with multiple returns. The store workers DO NOT offer to help patrons with Amazon codes or any other codes. They always send them to the kiosks EVEN WHEN THERE'S A LONG LINE & they're just sitting around doing absolutely nothing, sitting on counters talking to each other. At least other UPS stores like the one in west Ashley will assist customers.

Avoid this branch at all costs. No joke. The last 3 times I have made the drive out there to return…read moresome Amazon packages their "system" has been down and could not do returns. And the staff is rude about it and shows no empathy. I don't think they are technically competent to fix it anyway. Basically each time they act like snotty teenagers. I could even hear them in the back laughing. I have given multiple chances and sorry to say this is the last chance for this UPS retailer.

In and out in less than two minutes. Plenty of parking, I get a kick when they ask you if the…read moreenvelope contains any liquids, hello! it is just a letter how can I put a cup of coffee inside

Visited the post office today to accept a certified letter, and to my surprise, it wasn't crowded…read more The line was short, and I was able to reactivate my PO Box for six months. Customer service was great and the staff were friendly. My only concern is the process: only one person can handle PO Box reactivations, which is challenging for those with full-time jobs especially since that employee doesn't work weekends. It would also be nice to have a post office closer to Cane Bay instead of having to choose between this location, Moncks Corner, or Goose Creek. Overall, service was good, but the process could be smoother.

I've used this UPS Store several times, and the staff has always been friendly, helpful, and…read moreefficient. The service has consistently been good, and I've never had any issues with the employees. Apple Maps showed the store as being open on Sunday, so I made the trip only to find a sign on the door saying they're closed on Sundays. I went ahead and reported the incorrect hours on Apple Maps, so hopefully it gets updated and saves others a wasted trip. Overall, it's a reliable UPS Store with great customer service. Just be sure to double-check the hours before heading over, especially on Sundays.

Online says it's open on Sunday- I went to drop something off and it's not open on Sundayread more

I just wanted to say that the service at this UPS location was truly excellent. I was supposed to…read moreprint my shipping label at home, but my printer was not working properly and the ink would not print clearly. I came to the store expecting to pay for printing, but the staff was incredibly kind and professional. They helped me print the label at no charge, packaged everything carefully, attached all the stickers and labels for me, and made the whole process so easy and smooth. The customer service was outstanding, and I really appreciate the kindness and professionalism from the team. Thank you so much for your help!

I went in on 6/25/26 but unfortunately did not get any of the employees names. They were very…read morefriendly and problem solved an issue I was having with an Amazon return. I was also provided with helpful and detailed information after asking about specific services they offered. Thank you, ladies! You made my morning start off on such a positive note.

This United States Postal Service branch on Ladson Road is very consistent and reliable for all of…read moreyour mail and shipping needs. They are very helpful and patient when you need assistance or have a series of mailing tasks to be done. I have been impressed with the management and customer service at this branch and have always had a good experience coming on here and left happy with everything accomplished.

We have not been getting our mail for days. This is a recent problem as we have not had an issue…read morebefore. We have received emails from them that we have mail to be delivered to us, and when that happens we receive the mail on that day. We have not gotten any notice on why our mail is not being delivered, and nobody is stealing our mail. We have never had an issue with a mail person at all. This is a serious problem.

The two employees helped me sign for a power of attorney. Most banks can't do power of attorney…read morebecause they involve witnesses They even advised me to go to the courthouse and register it so when my dad passes, there will be no arguments

Postal Pal in Goose Creek…read more I had a bad experience, very, very poor customer service. We always try to support local businesses in our town and so we can take this business off our list. One of the services that they advertise on the front of their building is making signs. I took in a small already fabricated metal sign on Thursday with a copy of what we wanted to put on the sign. I went back in on Tuesday mid morning just to see if there was any progress the and if they had a proof. They lost the sign in the store so I stood around for 30 minutes while they looked for it. Then I was told another employee will be in at 10:30 that may know where it was so I decided to head back over at 10:45. Once in the store, I was totally ignored by the lady that was the one that actually took my order. She was within 6 feet from me, didn't say a word and she went straight to the back room never to be seen again. That left one lady at the counter, waiting on multiple customers as they came in while the gentleman was preoccupied with something else. I was able to get his attention after 30 minutes and asked him if I could speak to him in private. That other employee ended up showing at 11:30 went back behind the counter and then all of a sudden the gentleman reached up on the shelf and I heard him say here it is. Handed it to her, and then she came over, laid it on the counter in front of me. No apology ! They just continued to go about their business.