I read on Yelp that this Post Office had the nicest employees and they were certainly correct. A…read morelady was having a time because she had put a ground label on a high priority box and the young man told her it would be cheaper just to put the box in a mailing envelope instead of starting all over. Genius. Gotta love a problem solver! Only three miles from my house. Easy in and easy out. Can ride by and take a walk on the beach if it calls you . It always seems to!

Everyone is kind and helpful. The young guy who always helps me is super nice and friendly.read more

The Lead Manager Mr Harris was very helpful and was able to assist me with my issue I was having…read moreregarding shipping stuff for my online business I run on eBay. Thank you Mr Harris for going above and beyond!

The United States Postal Service on Highway 52 in Moncks Corner is an efficient and well managed…read morepost office that makes everything very easy for all of your mailing needs. I have had a really good experience every time I have been here and used their services.

Fantastic customer service. Worked very hard to find a package that the company I ordered from…read moremislabeled. Worked with me with the utmost professionalism and courtesy until it was found. Great work!!

The staff was very helpful in answering a variety of questions regarding mail key replacements and…read morerekeying. In addition, despite the long line, the staff work diligently to process each customer without sacrificing care.

I just wrote a review on the DMV so might as well write another one for another inefficient…read moregovernment institution, the post office. My mother warned me Summerville post office is very slow and I was coming from North Charleston so I figured to stop in at Goose Creek to send my letter as it would surely be faster. Now the facility is located in a safe part of town and it's easy to enter and exit from the main road. Walking in I was going to weigh my mail but the machine was broken so I had to get in line. They had exactly one person for 4 booths. I overheard the lady in front of me saying they never have more than one person working here. Just like the DMV do we have a shortage of workers or something? I was about 15th in line and it was brutally slow. I saw a woman who was over 9 months pregnant who looked like she was going to pass out, but she had strength. Being bored, I struck up a conversation with another woman and she said she never used the weight machine b/c her mail always comes back with wrong postage. So, yet another issue among the compounding issues. I finally got to the counter and I will say the gentleman that served me was a modern day saint. He was unfazed by his predicament and I struck up a quick conversation while he got my letter ready to send. He said the only coworker he had retired and they're training a replacement. He emphasized one replacement, not many. That said he was the best post office worker I've ever met and my mom used to deliver mail! Overall, another example of the inefficiencies of government run institutions. But my concerns are nothing new, yet decades old complaints that never get fixed. I just don't get it. That said while my experience was horrible at least I was served by the nicest post office or perhaps person in general I've ever met. My advice is utilize another office if you can if not, pray the replacement has been trained and is helping.

Made an appt for a new passport at 10:45. I waited in line and got to the counter by 11ish. Judy…read morewith the purple hair is the best! I was nervous about the process because I wasn't sure about the expediting and name change process but she was super patient and helpful! So nice to have someone guide me through and ensure what I needed to get my passport in time. Thanks Judy!

BEWARE - Multiple Packages Missing & Poor Accountability…read more I am extremely disappointed with the USPS location in Mount Pleasant (Johnnie Dodds Blvd). I currently have three packages missing, with a fourth only recently recovered under concerning circumstances. All four packages were shipped from different retailers, in separate boxes, and each shows as delivered by FedEx to this USPS facility days prior. One package was even signed for by a USPS employee (S. Tracy). Despite this, there was no yellow or colored pickup slip placed in my P.O. Box indicating that packages were available at the counter, which is standard procedure. When we spoke with a front desk employee named Martin, he repeatedly stated that because the packages originated with FedEx, USPS could not track them. This explanation is inaccurate, as FedEx tracking clearly shows delivery to this USPS location. The issue is not FedEx tracking--it is what happened to the packages after USPS took possession of them. We were told that the supervisor responsible for package organization, TJ, was on "break" and unavailable. This was especially frustrating given that a month ago, TJ made a comment to us stating, "we get too many packages," despite the fact that we pay for a P.O. Box at this location specifically for secure mail handling. On 12/10/25, while filling out the missing mail form, we were informed that a formal investigation had been opened. We were told that we would hear from a manager or supervisor no later than Tuesday, 12/16/2025. As of now, we are still waiting for that follow-up. On 12/12/25, Martin contacted us to say that one package had been "found" only because a good Samaritan turned it in, explaining that USPS employees had placed it in the wrong P.O. Box. There is no excuse for multiple packages to go missing at once--especially within a government-operated facility. The lack of accountability, dismissive explanations, and concerning remarks from management raise serious questions about how packages are being handled at this location. I strongly encourage anyone using this post office to closely monitor tracking information and document all interactions. Until these issues are properly addressed, I cannot recommend trusting this location with important or time-sensitive mail. Proceed with caution.

Useless operation you have going on with this location. I just got told my box shows hazardous…read morematerial because it has a diamond shape for a hat company so she can't ship it even though the old shipping label was shipped by USPS in the same exact box. Also, since when do you guys not create shipping labels? I get USPS is losing money so it's hard to get good help but Oh man!! You guys have gotten pitiful as customer service goes.

Needed to drop off a package on the way to the beach, and figured why not drop it off at the beach?…read more Small post office with a small parking lot, but had what I needed and dropped the package off. Spoiler alert: package arrived fine in NYC. The real downside to this place as the lack of customer service. I know times are hard for the US postal service, but c'mon! You work at the beach! Yes, inside, but at the beach! Had to interrupt whatever game she was playing on her phone to get service. Anyway, convienent location when at the beach!!

Love this PO! Great people great service fun little island spot you just don't see much of anymore…read moreand I hope stays around forever!!

Whilst downtown running errands, I popped into the USPS on East Bay, with trepidation, I might add,…read morebecause I thought it would be thronged with customers. I was wrong. I was attended to immediately with no wait. This Post Office has tons of Parking right outside the door and just off of East Bay Street. The place is big with lots of Personal boxes inside to pick up your mail. They have a separate area inside to deal with Passports and several customer counters for postage. The staff are efficient and friendly. The whole experience took at most ten minutes. Highly recommend this facility.

The staff at this post office is so much friendlier than the folks in mount pleasant!read more

Can't lie: I didn't come here to drop a package or send a letter. I came here because I'm a nerd…read moreand wanted to see the beautiful marble/stone and brass? Staircase and all the antique fixtures. This post office is like stepping back in time, like entering an art deco era. Very quiet, not crowded, no lines, you'd almost think it's deserted despite being a fully functioning post office. Lots of people seem to have PO Boxes here. There is also a postal museum in the next room, which is kitschy educational.

If you're having a bad day, the lady at the window will make it worse. I walk in and there's no one…read moreat the window, so I rang the bell twice and an older woman came out. I asked if the office was open and her response was, "is the door open?" That was the start of the horrible attitude I was given. I didn't check her name tag but it was whoever was scheduled March 9, 2026 @3pm. Never coming back!

Jennifer was awesome and the whole team was super efficient. So close to the holidays and only a…read morefew minute wait. Best experience yet with the Post Office!

RHONDA is the most MISERABLE, unprofessional, rude, confrontational, unhelpful, and outright mean…read moreperson I have ever met that is in a customer service position in my life. I know I'm not alone. Almost every review is the same. I got up to her desk & was rudely told to go fill out a form. There were no pens anywhere so I asked for a pen and she glared at me and ignored me. A nice woman in line let me borrow her pen after noticing how crazy Rhonda was being. Once I made it up to her desk again, I was berated for ASKING FOR A PEN.....Rhonda gave me an attitude during every single step of my transaction, asked me to stop "yelling" when I was very calmly asking her to stop harassing ME and mail my package. She is a hateful human being. I do not have faith my package will make it to the destination. I've made 2 complaints via USPS today. I encourage everyone else to do it as well. I watched as she was extremely rude to 4-5 people before me. I don't care how hard it is to find workers, this woman deserves to be fired.