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    US Post Office

    3.4 (5 reviews)
    Open 9:00 am - 1:00 pm, 2:00 PM - 4:00 PM

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    2 years ago

    Helpful 21
    Thanks 6
    Love this 19
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0

    6 years ago

    Helpful 0
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    Love this 0
    Oh no 0

    3 years ago

    Very unfriendly lady at the counter. Didn't say a word. No greeting or thank you or goodbye.

    Helpful 0
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    Love this 0
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    4 years ago

    Helpful 0
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    US Post Office

    US Post Office

    (22 reviews)

    I just wrote a review on the DMV so might as well write another one for another inefficient…read moregovernment institution, the post office. My mother warned me Summerville post office is very slow and I was coming from North Charleston so I figured to stop in at Goose Creek to send my letter as it would surely be faster. Now the facility is located in a safe part of town and it's easy to enter and exit from the main road. Walking in I was going to weigh my mail but the machine was broken so I had to get in line. They had exactly one person for 4 booths. I overheard the lady in front of me saying they never have more than one person working here. Just like the DMV do we have a shortage of workers or something? I was about 15th in line and it was brutally slow. I saw a woman who was over 9 months pregnant who looked like she was going to pass out, but she had strength. Being bored, I struck up a conversation with another woman and she said she never used the weight machine b/c her mail always comes back with wrong postage. So, yet another issue among the compounding issues. I finally got to the counter and I will say the gentleman that served me was a modern day saint. He was unfazed by his predicament and I struck up a quick conversation while he got my letter ready to send. He said the only coworker he had retired and they're training a replacement. He emphasized one replacement, not many. That said he was the best post office worker I've ever met and my mom used to deliver mail! Overall, another example of the inefficiencies of government run institutions. But my concerns are nothing new, yet decades old complaints that never get fixed. I just don't get it. That said while my experience was horrible at least I was served by the nicest post office or perhaps person in general I've ever met. My advice is utilize another office if you can if not, pray the replacement has been trained and is helping.

    Made an appt for a new passport at 10:45. I waited in line and got to the counter by 11ish. Judy…read morewith the purple hair is the best! I was nervous about the process because I wasn't sure about the expediting and name change process but she was super patient and helpful! So nice to have someone guide me through and ensure what I needed to get my passport in time. Thanks Judy!

    US Post Office - Crowded

    US Post Office

    (53 reviews)

    BEWARE - Multiple Packages Missing & Poor Accountability…read more I am extremely disappointed with the USPS location in Mount Pleasant (Johnnie Dodds Blvd). I currently have three packages missing, with a fourth only recently recovered under concerning circumstances. All four packages were shipped from different retailers, in separate boxes, and each shows as delivered by FedEx to this USPS facility days prior. One package was even signed for by a USPS employee (S. Tracy). Despite this, there was no yellow or colored pickup slip placed in my P.O. Box indicating that packages were available at the counter, which is standard procedure. When we spoke with a front desk employee named Martin, he repeatedly stated that because the packages originated with FedEx, USPS could not track them. This explanation is inaccurate, as FedEx tracking clearly shows delivery to this USPS location. The issue is not FedEx tracking--it is what happened to the packages after USPS took possession of them. We were told that the supervisor responsible for package organization, TJ, was on "break" and unavailable. This was especially frustrating given that a month ago, TJ made a comment to us stating, "we get too many packages," despite the fact that we pay for a P.O. Box at this location specifically for secure mail handling. On 12/10/25, while filling out the missing mail form, we were informed that a formal investigation had been opened. We were told that we would hear from a manager or supervisor no later than Tuesday, 12/16/2025. As of now, we are still waiting for that follow-up. On 12/12/25, Martin contacted us to say that one package had been "found" only because a good Samaritan turned it in, explaining that USPS employees had placed it in the wrong P.O. Box. There is no excuse for multiple packages to go missing at once--especially within a government-operated facility. The lack of accountability, dismissive explanations, and concerning remarks from management raise serious questions about how packages are being handled at this location. I strongly encourage anyone using this post office to closely monitor tracking information and document all interactions. Until these issues are properly addressed, I cannot recommend trusting this location with important or time-sensitive mail. Proceed with caution.

    Useless operation you have going on with this location. I just got told my box shows hazardous…read morematerial because it has a diamond shape for a hat company so she can't ship it even though the old shipping label was shipped by USPS in the same exact box. Also, since when do you guys not create shipping labels? I get USPS is losing money so it's hard to get good help but Oh man!! You guys have gotten pitiful as customer service goes.

    US Post Office - postoffices - Updated May 2026

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