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US Post Office

3.0 (6 reviews)

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Charleston US Post Office
Evan G.

The Charleston US Post Office on Broad Street is always helpful on getting what I need to be mailed out and mailed. They are good at quickly getting the right postage and envelopes and offer helpful suggestions. Very efficient post office that knows how to get the job done. It is one of my favorite post offices and has a beautiful and historic interior.

I didn't add any of the comments.  I promise.  But only because I didn't have a pen :)

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8 months ago

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2 months ago

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1 year ago

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7 years ago

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13 years ago

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7 years ago

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US Post Office - Crowded

US Post Office

(53 reviews)

BEWARE - Multiple Packages Missing & Poor Accountability…read more I am extremely disappointed with the USPS location in Mount Pleasant (Johnnie Dodds Blvd). I currently have three packages missing, with a fourth only recently recovered under concerning circumstances. All four packages were shipped from different retailers, in separate boxes, and each shows as delivered by FedEx to this USPS facility days prior. One package was even signed for by a USPS employee (S. Tracy). Despite this, there was no yellow or colored pickup slip placed in my P.O. Box indicating that packages were available at the counter, which is standard procedure. When we spoke with a front desk employee named Martin, he repeatedly stated that because the packages originated with FedEx, USPS could not track them. This explanation is inaccurate, as FedEx tracking clearly shows delivery to this USPS location. The issue is not FedEx tracking--it is what happened to the packages after USPS took possession of them. We were told that the supervisor responsible for package organization, TJ, was on "break" and unavailable. This was especially frustrating given that a month ago, TJ made a comment to us stating, "we get too many packages," despite the fact that we pay for a P.O. Box at this location specifically for secure mail handling. On 12/10/25, while filling out the missing mail form, we were informed that a formal investigation had been opened. We were told that we would hear from a manager or supervisor no later than Tuesday, 12/16/2025. As of now, we are still waiting for that follow-up. On 12/12/25, Martin contacted us to say that one package had been "found" only because a good Samaritan turned it in, explaining that USPS employees had placed it in the wrong P.O. Box. There is no excuse for multiple packages to go missing at once--especially within a government-operated facility. The lack of accountability, dismissive explanations, and concerning remarks from management raise serious questions about how packages are being handled at this location. I strongly encourage anyone using this post office to closely monitor tracking information and document all interactions. Until these issues are properly addressed, I cannot recommend trusting this location with important or time-sensitive mail. Proceed with caution.

Useless operation you have going on with this location. I just got told my box shows hazardous…read morematerial because it has a diamond shape for a hat company so she can't ship it even though the old shipping label was shipped by USPS in the same exact box. Also, since when do you guys not create shipping labels? I get USPS is losing money so it's hard to get good help but Oh man!! You guys have gotten pitiful as customer service goes.

US Post Office - postoffices - Updated May 2026

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