RHONDA is the most MISERABLE, unprofessional, rude, confrontational, unhelpful, and outright mean person I have ever met that is in a customer service position in my life. I know I'm not alone. Almost every review is the same. I got up to her desk & was rudely told to go fill out a form. There were no pens anywhere so I asked for a pen and she glared at me and ignored me. A nice woman in line let me borrow her pen after noticing how crazy Rhonda was being. Once I made it up to her desk again, I was berated for ASKING FOR A PEN.....Rhonda gave me an attitude during every single step of my transaction, asked me to stop "yelling" when I was very calmly asking her to stop harassing ME and mail my package. She is a hateful human being. I do not have faith my package will make it to the destination. I've made 2 complaints via USPS today. I encourage everyone else to do it as well. I watched as she was extremely rude to 4-5 people before me. I don't care how hard it is to find workers, this woman deserves to be fired. read more

US Post Office - Rhonda - rudest person I've ever encountered - Post Offices Near Me - North Charleston, South Carolina

Jennifer was awesome and the whole team was super efficient. So close to the holidays and only a few minute wait. Best experience yet with the Post Office! read more

The one attendant, Rhonda, was incredibly rude and nasty to customers, citing the fact that she was the only one working the counter as an excuse to be rude repeatedly. If the post office can only afford to have 1 employee at the counter, they need to ensure it is one with good customer service skills and a positive attitude! read more

This post office is terribly understaffed resulting in long wait times. It's also uncomfortably warm as the air conditioning does not seem to be working. read more

US Post Office - Post Offices Near Me - North Charleston, South Carolina

Kendra is so kind! I love stopping at this post office because the staff members are super friendly. Each time I have been here, they moved efficiently and effectively. I really appreciate the kindness and willingness to help customers. Thank y'all for being kind! read more

Just moved here and need to verify my identity for an address change. This is the post office that services my area, so I was told I can't go to any others, but this location says the number is disconnected? Not sure how to get in touch... read more

Thanks for the help today Rhonda!! Quick service, helpful, and sweet.

So six months ago a really horrible older woman with red hair (I don't know her name) started working here. My first experience with her was so atrocious because she was so rude and unaccommodating. Not only to me but to the people before me. I was unaware that you could not have a label printed at the post office and were forced to write in the information on the packing (other shipping institutions offer labels). I was willing to pay any amount for the packing and shipping label and she would not let me do so. There was a line of 15 people and she told me to write in the info and start at the back of the line when I finished. Today, I gave the post office another chance because it is the closest to my house and unfortunately she was working again today and was even more horrible than our first encounter. I'm sure I'm not the only local that will now drive to UPS or FedEx instead. I'm also sure there are far more qualified and committed individuals that the post office could hire. She does not represent your institution well at all. Everyone else who works there is very nice, it's unfortunate that one person has to taint the entire experience. read more

The folks working at this location are the nicest, most patient and accommodating postal employees I've ever encountered. It's annoying that they don't have a self-service kiosk, but they also haven't been particularly busy any of the times I've stopped in, so I've never had to wait more than five minutes. read more

So I have a PO box (not much longer due to this issue) with the McMillan Ave location. Every time I try to get a package delivered from UPS, I always have issues. I have to go inside to the window, ask for my package and wait for them to "locate" it. This time is the last straw. I have proof that it was signed for and delivered on Friday the 15th. I go in on Saturday when they opened to inquire about this package and waited for an hour. They could not locate it nor could they call the employee that signed for it since they don't have her phone number. This came from the supervisor "Bobb". Then I was told there was nothing else they can do that day. REALLY?? what if this would have been my medication that I was in dire need of??? She gave me her number and name and told me she would let me know "IF" they found it. Monday (today) I get a phone call saying they found it and they apologize.. What kind of management does not have a contact number for their employees?? My box agreement ends at the end of this month so I WILL NOT be renewing it. read more

I love coming to this post office. The workers are friendly and helpful and patient. Usually there is no wait, but if there is a wait, it's usually minimal. read more

Garbage. Propped up by money stolen from the American people (aka "taxes"). Literally operating on a system largely created pre-internet. Package for a handmade item from RUSSIA was finally about to arrive today, but is now being returned to the sender (so RUSSIA) without ANY WAY for me to go just pick it up from the post office. I waited 50 minutes on hold to find this out. She said "unfortunately" so much, I thought she was trying to put a curse on me. Seriously, avoid USPS whenever/however you can. read more

This office needs to be shut down. Never in my life have I had so many problems getting mail or packages on a weekly (sometimes daily) basis. I firmly believe it is the mail carrier delivering the mail probably shouldn't be on a route with cluster mailboxes. Absolute trash and I cannot wait to move to an address not handled by this hub. read more