Associates are fine, better than most…read more But would it kill the town of Shrewsbury or the staff in charge of location to provide amenities like a drop box or a parking lot? When I spend money on postage I'd like to have a place to park my car where I don't worry about getting towed or scraped, and when I come with postage on my boxes ready to drop them off like so many other post offices, I'd like to be able to do so instead of being turned away when I don't really need anything that I can't do myself. This is a cute little branch, but it's sorely antiquated.

I called the Shrewsberry post office today to report our on-hold mail with a delivery date of…read moreMonday wasn't delivered until today, Wednesday. In addition we received mail from four different addresses. The person I spoke with had a very nonchalant attitude. He told me just to put the mail belonging to the other people in the mailbox tomorrow. I told him the last time we had a problem the person I spoke with was very accommodating. The prior time they told me they had a carrier on a route that was too big for him and they would switch that carrier to another route. I told him I was concerned that if I was getting mail from four different people our mail was also being delivered to others. Only then did he say he would put a note in for the carrier to let him know he had made mistakes. No regret, no politeness and no apology. Sheesh.

I have been coming to this location for almost two years and I just love it. The staff is very…read morefriendly and they help you with whatever you need. At times they can be understaffed for the amount of people that come into this branch but they treat each and everyone with respect. Just be patient when you visit this location (:

I went there at noon on a Monday. 1 person working. I was about 20 minutes in line. I wanted to…read moreuse a usps priority envelope for regular mail, but because I used that envelope, I had to pay almost $11. I did the exact same thing a week before, and was charged less than $3. I tried to call customer service, but there's no way to talk to a person. I sent a message on messenger, and was told to call local post office. All the pkg. dwlivery services suck, but USPS is the worst by far.

This post office will apparently not do anything about a known person putting trash in my mailbox…read more I've had to put a lock on my mailbox and this is now what I have to deal with.

The service is inconsistent, it does not get pick up everyday. This is becoming more normal. If…read morethis is the new way of doing business I wish everyone new what the new rules were, so that my bills got picked up everyday and made it to there destination on time. I should not get penalties for the USPS service.

Super friendly, couple dozen parking spots (ok its harder on the weekends) 730am-6pm hrs during the…read moreweek! And open until 130pm in Saturday! Always super friendly and helpful employees. I've forgotten packing tape in the past and been obliged, and helped to get the cheaper shipping options etc. Being downtown I had been super nervous to try this one out but parking and service make it worth it. Pro tip: while passports can be gotten here during the week and weekend - everyone seems to come on the weekend so be prepared for long lines (which impedes parking for the post office too.)

Terrible for receiving packages this has happened more times than I can count! They say my package…read moreis out for delivery 2 days in a row now it says in transit to next facility no date available yet I read the tracking history and it was received at my west boylston ma post office then it changes when it doesn't get delivered!! I am now requesting from company I purchase from NOT TO SEND USPS but ups or fedex!! Worst post office ever!!!!!

I need to apply passport, so I checked the website for passport walk in hours before I visit…read more I went there during the hours but they gave me a really hard time because the hours are different from the website. They had sign in the lobby, but I would have not seen it. How would I have known? I told them the website has a different hours. After they verified the website, and I was right, they apologized to me. My post office I usually visit is Greendale post office, they are much friendlier and nicer, however they won't process passport applications. I would not be here if I did not need the passport. I would recommend to call them first if you need to know the walk in hours for passport.