I want to say, generally, post offices in the Peninsula have been SO TERRIBLE, like the absolute WORST. The ladies at the PO in Sequim, though, while not the quickest, are by far the most friendly and competent postal workers I have come across in a long time. I was actually able to call and speak to an employee. Yes, ON THE PHONE. I did not wait 4 hours on hold (remember when businesses used to actually answer the phone?!). They were quick and amazing in advising me on a delivery issue I was having (long story short, someone was running a fake tracking number scam). The ladies I spoke with were so helpful, and so amazing that I wanted to make sure and leave them a good review. As someone with a home here, I have not had an issue with the postal delivery here AT ALL, which is friggin' amazing. Thank you, Sequim postal employees! read more

USPS is becoming a real joke, my mail is regularly deposited in my neighbors lock box, mailed a 1st class envelope to Whidbey two (2] weeks ago and still is a no show. I have no gripe with the folks at the counter, they do their best working for a completely broken system. Lost packages, told mail was not being held when in fact it was/ for months! I will go out of my way NOT to use them for paying bills because they cannot deliver by due dates. Just another example of a government run organization. Very sad for the taxpayer and the USPS employees. read more

Worst experience ever. Not only was I spoken to like a child, but when I was trying to explain my situation, Cindy the Postmaster kept cutting me off and was terribly condescending. She kept interupting me saying Maam, maam whenever I tried to talk like she had no time for me! All I wanted was to show her photos of evidence and she refused to see the photos and did not care one bit. Absolutely shocking behavior! The previous Postmaster gentleman was completely the opposite, kind and helpful and the greatest respect for the public. Such a shame. read more

For four years our postal carrier has randomly refused to deliver packages. Several excuses, some even not factual. After we set up a delivery box away from the house, she started using poop as an excuse. So today I went out to the box and found a pine cone,no poop. She didn't even come down the driveway as I have been home for two days. Now the Post Office will not answer my call to report the Pine Cone Caper. This is the only bad part about living in Sequim. Four years, multiple attempt to work things out ..and she just makes things up. Sad she is so miserable. read more

This post office is a nightmare. All the employees who work the counter have developed, to an art, not looking at, noticing or acknowledging the customer. Who to remind them, provide them their salary. The person on the far left of the counter is always fiddling around at her station, again, not even looking up, while a long line forms for service. All of them will chat and joke with certain customers while people are waiting patiently in line, as if it is a tea house and social hour. They are never prepared when the doors open in the morning; and most times you are lucky if 1 person is working the counter. I have often walked in to see a customer at the counter and no employee to be seen, while 10 people wait in line. I have seen, nearly every time I have gone in, employees walk by, through and even hang out, while numerous people wait in line and don't lift a finger to provide any service. The Postmaster here is clearly incompetent. That the community puts up with this is astonishing. Unfortunately most people are afraid to speak up. But, you can see the frustration and anger in their faces as their day wastes away, while growing roots in the line for service. All these employees should be summarily fired and the Postmaster for this office immediately be replaced. If you think I'm not being fair, you haven't been inside this catastrophe. This post office is an utter embarrassment to common decency, public service and a work ethic. Minus 20 stars~ read more

This is a very busy rural post office. The lady at the front desk was wonderful helping me find an Amazon box that I didn't have a slip for, which was supposed to be delivered to my house. She went over and above to be helpful. It was really appreciated. read more

What a great Post office. I am in there four days a week with eBay shipments for henrysfriendlystore of Sequim, WA. The staff are the most professional of any business I deal with. Their knowledge is amazing and have been a great help to me. Not only that but their attitude makes being there enjoyable for customers and they seem to love helping people. I wish every business would study the Sequim Post Office to learn how to give great customer service and with a smile. You only have 5 stars but if you had 10 I would give it to the Sequim Post Office. read more

US Post Office - So happy Covid is over. The Sequim Post Office was so helpful as always during this time. - Post Offices Near Me - Sequim, Washington

i have watched the employees here say no. to everyone that walks in. and then reluctantly provide the services they are required to. it is not a pleasant place to visit. read more

I've been to this location a couple times now and I'm glad they have convenient parking. I knocked them down a star for the most recent visit because they don't have a large enough receptacle that catches the self-postaged packages from the package drop. If you go there when the packages have stacked up down there you have to physically push them/knock them down before you can put your packages through. read more

Stopped by to drop off some postcards. Didn't go inside. Drop box easily accessed with drive-up service.

Per a text from USPS to inform me 5 packages were delivered to my front door/porch. I got out to the porch fast enough to say hi to the post man as he was walking to his mail truck. When I went to pick up my packages there were only 3. He did not put out 5, because I was on my porch while he was still there. What are my options I can not find a phone number for the sequim post office? Can someone from the office answer me back? Please help me read more

I noticed that all the parking spaces are big and luxurious. You kind of feel like you've parked in a handicapped spot but, nope.....it's just like that. The post office is clean and the staff are really helpful, or at least they were to me. I wanted a small explanation of what exactly does it mean to be a "forever" stamp and they entertained my silly question. I wanted to know if I kept my stamps for like 30 years, I wouldn't have any trouble still using the stamp. They said that we probably won't even use stamps by then but I was welcome to keep them for that long. Laugh out loud moment for me. It's a decent sized office for quite a large town. Like I said, there is a lot of good parking as well. read more

I have had continuous problems with this Rural Delivery Service. They deliver us someone else mail or they drive right by our mail box without stopping to pick up our mail even though our box flag is out, this just happened again both Saturday and the following Monday. I have complained numerous times to no avail. These people get paid to do a job why the hell don't they do it? read more

Horrible...lazy people that are delivering. Plus they cut corners and lie. One pays for delivery confirmation and it was left in an open mail box. That is why I pay for delivery confirmation....to make sure I GET IT DELIVERED. There are thieves out there. Then the postal person states on the tracking....Delivered to individual....I want my $3.45 returned. Shame on you! Isn't that stealing????? You know what? I saw you drive by...I was going to meet you at your vehicle....you wouldn't have even had to get out of your vehicle...I was going to do you a favor. Now I know what you are made of...a common lying, cheating criminal...delivering Sequim's mail! :o( read more

Horrible service. I never receive any of my mail and it has been se t back to sender because of "change of address" but fed ex seems to find my apartment number! I've lived in big cities and got better mail carriers and service there than in this small town. read more

Just needed to say that Cindy made our day today. She is hard working, very helpful and funny too. Thank you for getting our Christmas packages processed so efficiently. The lines were long and Grinches were grumbling..Personally we couldn't ask for better service than at the Sunnyside location. Hard working and friendly crew. Thanks all! read more

This is the worst post office I have ever dealt with. They refuse to deliver mail to lots of people in the Sequim area. It snowed here recently and they could not deliver packages, I went in to pick a package up and the line was over an hour long. They refused to open up the main office for people to get their packages and made them all go to a separate window even though there was NO line at the main window. They could care LESS about customer service. They often put the wrong mail in our PO Box. If you want good service go get a PO Box at UPS. read more

Hard working individuals that don't get enough credit. Thank you.

Jamie, our postal carrier in Sequim, WA is the best! Thank you for your outstanding customer service and wonderful smile!

Hello! This is not necessarily a review but a acknowledgement that folks are starting to have a "porch box" like I do to help eliminate the chances of their packages being stolen. Please, if you see a sign asking that the packages be put into the porch box and then LOCK the combination lock before you leave, it would be greatly appreciated. I had a package delivered the other day and I don't think the nice mail person read either sign that was posted leaving my package on top of the box. Thank you so much! read more

I am writing this after the winter storm debacle. Not only did the post office decide not to deliver packages and wait till the snow melted many days later to give a "sorry you were out" notice advising to pick up your package at the post office or sign the slip and it would be sent out to the address again. After 2 weeks of lines that took hours to go through, I was able to get a smaller line, only waiting an hour. I noticed many people leaving without their packages because they couldn't locate them and talked to one lady that had been there 6 times and had been told the package was being delivered at her home that day, which it had not been. Another lady was back after waiting two hours the day before and was being told the package was being delivered that day, which it was not. I was told that my package was being delivered. When I told her I had not signed the form to ask for a return delivery to my residence, per the post office policy she seemed confused. They decided to resend out packages after keeping them there for 11 days? Why they wouldn't post a sign letting people know that their mail would be redelivered, albeit 11 days later in my case, is anyone's guess. I guess they have no problem having people stand in line. They had 3 people working in the front. Two to do the standard mail procedures and one for mail pickup. People waiting for pickups may wait for hours while the "mail" customers had no wait time at all while I was there. The whole process was sloppy and void of any common sense. I really wondered why with all the employees in the back, they couldn't pull one to help find packages. The lady that was trying to help me said they had 4000 packages in the back. This was 13 days after the snow storm. I get that they had a problem for a couple of days, and probably longer in the mountains, but there is just no excuse for what happened. read more

This is absolutely hands down the worst post office I have ever ever dealt with and I have lived in every corner of the country. They will not deliver on time. Ever. They do not follow procedure or fill out forms or give notice correctly. They are inconsiderate and incapable. If you have to go inside you will stand in line for a long time and be greeted by someone who struggles with any sense of urgency or purpose. I believe they hired who they did out of guilt or obligation because it absolutely shows that the workers do not care if their job is performed correctly. They will check ID one day for a package then not the next. Some days they check the last name other days just the address. Which is it that matters?! No wonder package theft is on the rise. Postal workers are on the low. If you call the actual location no one ever answers. Even after going in and asking why you are apologized to and asked to leave. I now have to have family packages mailed through fed ex because the word FRAGILE means CHALLENGE ACCEPTED to these people. They absolutely do not care about any thing. Just have your things mailed to the Port Angeles PO if you can. read more

3 packages, 3 different days all sopping wet. Waited over 45 minutes to get them, unwilling to wait again to complain. Merry xmas!