All the staff here at the front counter have been wonderful, kind, patient and helpful!! They…read morehelped me decide what size package I needed and if we can simply send the box that i brought as priority mail (by using the priority mail tape and label). Thank You!!

A smile crosses my face every time I cross the threshold at this wonderful post office. Always…read morekind. Always friendly. Always proactive. For almost 10 years, I've had smooth transactions at this location. There's a reason why I live in Blue Lakes and still commute to Ukiah to ship from here - they're that reliable, even for my most precious and valuable packages. The experience has always been overwhelmingly positive. Every postal worker I've interacted with here has been nice and/or efficient. My favorite employee is the postmaster, Steve. He may come off as a bit firm or intense with his directions, but he has a terrific sense of humor and gets the job done. Sometimes, I go out of my way to go to his station just because seeing Steve brightens my day. Every time I have ever visited this location, I've always observed Steve interacting with other customers - consistently you will hear him greet them by their name, inquiring about one's day, family, or suggesting the best shipping options. Steve truly is a shining example of productivity and the epitome of composure. He's incredibly patient, to the point that he didn't even blink when an irate customer shouted expletives at him for reasons beyond his control. I've seen him handle some of the most horrific, short-fused, verbally abusive, and absolutely crude people. I've witnessed him navigate, diffuse situations, and take control of really tense interactions with class, integrity, and strength - I even gave him the nickname "George Clooney." I can vividly remember how he sat down with a confused elderly couple, explaining and repeating their situation at least five different ways so they could better understand there were solutions to their issues. Or the time he displayed unbelievable patience and compassion as he helped a sweet Grandma struggling to choose between the daffodils or the daisies commemorative postage stamps as she meticulously polished her spectacles...how many people do you know would take the effort and time to do this? Even during busy hours, Steve will do his best to keep the line moving and making every transaction as quick as possible (without rushing or being rude). Even when he looks stressed or burnt out, it's never affected his job performance or his politeness. Customers need to realize that just because the post office closes at 5:30, does not mean that the employees stop working. Also, these employees are not indentured servants. Please don't hunt down the overburdened employee to take your aggravation and frustrations out on. The post office is not the place for entitled, adult-babies to cry about "inadequate service" when you have been waiting for literally three minutes. Some customers appear to have forgotten their manners, especially with those whose job it is to assist them. Please take responsibility for the energy you bring into this space...your behaviors matter. Take a deep breath, watch a couple of tiktoks, check your email, do anything other than use these employees as your personal punching bags. Yes, the lines are often long (the post office has been chronically understaffed and overworked for years) but this post office is like a revolving door, moving customers in and out at a great pace. We need to be compassionate and empathetic to our essential workers. When reading negative reviews, remember that more furious people write reviews than contented customers. All things considered this location provides among the most pleasant post office experiences one can expect. This place and its employees should be an example to all other USPS locations.

If there was a Zero star Redwood Valley post office would get it. The service is unbearable. The…read moreold grumpy staff is already snarling at you before you make it to the counter. I went for stamps and it was nothing but an inconvenience to them if you're looking for friendliness or a food service please choose another location and save yourself the disgust ​​

I love going to my local post office in Redwood Valley. Staff is always friendly and helpful, and…read morethere often isn't any line. They always have a nice selection of birthday cards and stamps too. The location next to the fantastic Redwood Valley Store makes for an all-in-one trip for mail, groceries, and a delicious sandwich (the Redwood Valley Store makes the best sandwiches in Mendo!).

the clerks are always so friendly and make each and every transaction fun and quick…read more the postal head quarters needs to be more upfront with public about their new,slower, more expensive shipping standards. the clerks at the front windows are getting a lot of negativity from customers about time frames and pricing. the clerks were given small q.r codes to hang up for the customer to scan and read. sorry but gramma and pop are not gonna scan that.

I've been going to the Willits PO for 21 years and no matter who works there everyone is…read morefriendly..Even at Christmas time when there is a line out the door they get you through fast with a staff of 3..I live in a rural area and mail delivery gets an A+..Avoid the Ukiah PO..Long lines, a staff of only 2 and expect a long wait..

Great service. Friendly professional and very helpful. This…read moreis my favorite post office

they suck. so slow. it was 3 days without getting delivery. no updates at all. my package was…read more sitting in lakeport and i was 1.5 hours away without the option to pick it up in person. So lame

Everyone at this postoffice are very nice, in person and over the phone. I've not heard one bad…read morething about their customer service.

Very helpful, tons of box sizes/shapes at reasonable prices. This helps those who never know what…read moresize or shape they'll need next.

Excellent friendly service. No waiting. Very well priced. We had them download pdf and print up…read moredocument. After I signed they faxed it for me. I was on the road and they saved us in an emergency situation.

I was picking up my mail after vacation. Waiting in line when a loud, angry man came in. Michelle…read moreLewis (post master) must've heard the commotion from her office and stepped quickly out de-escalating the situation expertly. Amazing & badass!

Real life savers!!…read more I'm in LA and had to serve documents by a deadline to Fort Bragg, CA. The messenger company I was going to use in SF dropped the ball an said they could not meet my deadline at the last minute. Delery saved the day for me. They printed the documents and delivered them with an hour to spare. Their customer service was fantastic as well. Highly recommend them.

This business is amazing. Super quick response after I left a message, and so kind and…read morecompassionate and willing to help me when my dad was in the hospital. You will not be disappointed!