The service is always excellent at the printing counter. But the actual act of getting it done is…read morealmost always painful. I just needed to print one piece of paper and I was there for nearly 30 minutes. No line, but just a ton of technical difficulties.

my first time here and its a NO! Someone that is either a frequent customer, a relative of an…read moreemployee or an employee came in there with a dog. Not an emotional support animal. the dog was on the counter, one of the staff picked up the dog and kissed it! The heck if someone is allergic to dogs. Not only that but they let him jump the line. Then Im waiting in one area somebody says i'll be with you and never comes back because he is hugging a dog. I then asked someone where is the designated line for pick-up because theyre all over the place. She then asks are you here for a pick-up? smh YEEEEEEEEES! Thats why I am asking about the document pick-up line. My goodness.

I came across this option while checking out for my old navy purchase and decided to give it a try…read more When i say Customer Service is to a T! Very welcoming and friendly. I was in and out. Not only that, two beautiful black woman who serviced me! This will definitely be my new location to pick up my packages. Thank you.

The Ship Shop PHL is new to the neighborhood, located on busy N. Broad near the intersection of…read moreBroad and Allegheny. I've used them for notary and fax services. Even though I haven't used them for shipping yet, their customer service has already stood out--friendly, professional, and committed to helping you. The process each time has been fast, smooth, and stress-free. Wishing them the best--also love that they are black owned!

Visited this place to return a package and I should have known better. The woman was rude and…read moredismissive. She told me to just place my box "over there" I waited a while until a sticker was placed but she said she'd get to it. And that's my fault for believing her because wouldn't you know it my package went missing. Not only terrible customer service but awful professionalism. Liberty parcel is right up the street. I'll continue to go there and I would recommend them.

Super friendly people with excellent service. Great value. Would recommend checking this place out…read moreif you need their services.

I've just moved to Philadelphia two weeks ago. Moving alone is stressful enough but to try and do…read moreit during a global pandemic is almost insane. DMV is closed. Can't get an updated license and not moved into a permanent home yet. All that is important, because to get a USPS box you need all these documentation that you live here that I can't get with the city closed. However, I need to get mail and start getting settled in the city. Googling around I found out the UPS had mailbox's. I had to call around to find a place in the city with available boxes and enter 7715 Crittenden. From the phone conversation on Friday to the interaction in store on Saturday they were phenomenal. Friendly, courteous, and professional. We had a technical issue with the computer when I was there, and there are only two people allowed in store (by-product of the pandemic) so I got to see them interact with several people. I am leaving this review because the level of customer service was just incredible. Must-tasking to help everyone, smiling, helpful and I'm a big believer in giving feedback both ways. Great service needs to be celebrated and I wanted to say thank you. I just wish I gotten the three of their names yesterday to call them by name. So thank you to the 11am crew yesterday!

Best Customer Service! I needed a Notary and both Theresa…read moreand Peter were so helpful and accommodating. The Notary service is reasonably priced. Every person I've interacted with is friendly and get's the job done, especially Miguel. Recently I was in the store, and told Theresa how grateful I was for the outstanding customer service I always experienced there, and another customer joined the conversation and expressed the same satisfaction and did all of her business at this store. I think I'll do the same.

This post office has been great and not so the handful of times I've been there. The Young counter…read morelady working there is on the immature side. Definitely actually. (She probably had been recently hired when I first dealt with her, several months ago.) The checkout person I had been dealing with prior to that girl was fine. I've nothing bad to say about him. Most of the time I've used this spot cause it's closest to my apartment but I must say due to my nerve racking times with that counter "individual"I'd just avoid it if you can. (Note at the moment I'm moving fortunately. Yay for me, hence!)

Spent 15 minutes in line with no service associate present. Could hear them talking in the back…read more Arrived at 3 pm. Don't waste your time

I would give MORE THAN 5 stars! If you're looking for a…read morepositive TSA pre-check experience, I highly recommend the Staples location in Chestnut Hill. From the moment I walked in, I was greeted by a team of friendly experts who truly understood the urgency of my situation. Despite the store being genuinely busy with a line of people, the staff maintained an exceptional level of service. They were caring and attentive, never dismissive, which made all the difference. I was pleasantly surprised to be out in just 30 minutes, even though I anticipated a much longer wait. Special thanks to the manager and the associate at the TSA pre-check station for their professionalism and kindness. Their dedication to customer service is commendable, and it was evident that they genuinely care about their customers. Erin also deserves recognition for her outstanding customer service. This location sets a high standard for what customer service should be. I left feeling valued and appreciated, and I can't thank them enough for turning what could have been a frustrating experience into a delightful one especially after loosing a day since I was turned away at the other staples.

I just experienced the most racist situation ever. I went to Staples to purchase cards, and this…read moreguy named Chris, who said he was the manager of printing, was so disrespectful and nasty to me. When I first came in, he didn't even make eye contact with me. He just said, "Printing or pickup?" I said, "Hi, I'm trying to print out cards. I'm not sure of the procedure, so I'm asking how I can do that." He responded very briefly and abruptly, saying something like "printme@staples.com," but he said it so fast that I couldn't catch it. I said, "Wait, excuse me, is that the email?" and he kept sitting down and ignoring me. Moments later, a white lady came in, and his whole attitude changed. He smiled at her, greeted her politely, made eye contact, and asked, "Hi, are you picking up or printing?" in a very respectful tone. He even joked with her. Meanwhile, I was still standing there for 10-15 minutes, trying to understand why he wasn't answering my questions and why he was ignoring me. I asked how long it would take and if I could see the print. He said it was already sent and that I would get a text message from an 800 number when it was ready. I said okay and left, but I was still irritated because he was very nasty and disrespectful. The next day, I came back to pick up my cards, and to my surprise, everything was illegible. You could not read the words at all except "Loyalty Card" at the top. I pulled another customer to the side and asked, "Can you read this?" because Chris was arguing with me, saying, "Yes, you can read that." The customer squinted and said, "No, I cannot read that. I can only guess based on what I heard you say." So clearly, the text was not readable. Chris continued to argue with me about it. At that point, I was very upset. He said he could give me a refund, but I explained that I needed these cards that same day. Then he said he couldn't refund me because of an issue with my card. I told him, "You know what, just give me the cards at this point," even though they were unusable. This whole experience felt racist, disrespectful, and completely unprofessional.

I have to update my review:…read more 1. The staff have gotten better. Much respectful and quick service. 2. They answer questions without prejudice. 3. They even help guide you with sending packages if need me. It isn't required of them, but they are nice enough to go above and beyond.

I don't know why the heat is always turned to 80° in the lobby, and they always have one person…read moreworking the window. But expect a long wait no matter what time you go. There are certainly some characters too. But if anyone's listening, please staff more employees during peak hours! I'll step off my soap box now.

I waited two months to review this company because I needed some time to get over how much my…read moremoving process sucked with them. First of all, Matt was great at scheduling, giving an estimate, and answering questions. But since he didn't have anything to do with the actual moving process...I can't really say it mattered. I moved from a one bedroom in west philly to a center city apartment- pretty simple. The guys showed up late ~ 20 minutes late. I met them in the parking lot of my building because they couldnt figure out how to park their MASSIVE moving truck on their own. I came down and they were smoking cigarettes next to their graffiti covered vehicle. It took them at least another 15 minutes to actually park and come up to my apartment...where they realized they forgot the dolly. So they went back to their truck and couldn't find it...because they forgot it. So now we are about 45 minutes past my start time and they begin moving things... My mom and I actually helped them bring boxes to the elevator to bring down because we were already so far behind schedule. The process would have been so much faster if they had not forgotten a dolly, and I would not have felt like I had to help because I was paying for them to carry one box at a time down my hallway. Matt had told me that the crew would be able to give me a ride to the new apartment, and when I asked them they laughed and said "ummm there isn't much room but if you don't mind smoking then fine" I hate smoking...so I got a cab. When I got to my new apartment they arrived more than 20 minutes after me...smoking again. I had asked Matt if I needed to get them a parking permit for my new street because I knew my location was zoned- he said no it was fine. Then of course the crew got a parking ticket and whined about that while they moved my stuff into the new apartment. They chipped the side of my dining room table and snapped the hanging wire on the back of a large piece of wall art. Nothing else was damaged. The whole day sucked. They were unprofessional and unprepared. I really don't enjoy paying people by the hour to smoke cigarettes. I called Matt towards the end of the process to let him know that I was displeased with the service, especially forgetting the dolly since I knew it added a lot of time to my move and required my mom and I to help. He tried to make things better by knocking a little bit off of my bill. But all in all the whole thing was terrible. I would NEVER use skybox again.

Due to the mixed reviews of this company, I just HAVE to review them to give them the credit that…read morethey deserved. I was helping out a friend who was moving to a new place. The movers were due to come at 3:00pm on Sunday. They called around 2:30pm to say that they were running late, approximately 15-20 minutes late. They eventually came at 4:00pm because there were tons of traffic. I was okay with it because they were straightforward and honest about it. Once they got here, they started moving the furniture that needed to be packed. My friend had an insane amount of furniture, that includes 2 beds, 3 couches, and 918273 drawers. (Okay not really but it felt like that). They were quick, professional, and efficient the whole time. Since they were working hard, and McDonald's was across the street, I grabbed them food and we took a break after loading all the furniture (I know I know, fast food is bad for you but it was across the street!). Once at the new place, I swear they performed a miracle or something. It was an enclosed staircase onto the second floor and whoever built the opening were not thinking straight because it was so damn small. The couches took forever to come up the stairs, and once it did, it took forever to get through the front door. For the third couch, they literally hoisted up over the railings in the front! I was amazed... and scared! They got everything in, the beds, couches, and 918273 drawers set to where we asked them to. They were very nice, very polite. Definitely did a solid job. I'm SO glad that my friend chose them to be his moving company because they definitely did not charge as much as other companies have quoted. But they still did just as good of a job, if not better, than those other companies would. If I had to move, definitely will call these guys! Shout out to Joe's crew !! Oh, and yes the polite thing to do is to tip your movers, don't forget. They work very hard.

The facility is fine, and the staff is adequate, if not overly friendly, however the rates are…read morereprehensible. A unit that was $113 a year ago is now over $200 and the service hasn't improved, the unit isn't larger, and the facility is no more customer friendly. Go elsewhere and be treated as a customer, not a hostage.

Shaneen was awesome! She made me feel very comfortable and was kind and thorough when explaining…read morepricing and options. The units here are very clean and the lighting and security features make you feel safe. I would DEFINITELY recommend choosing Safeguard.

Employees are always friendly and professional they always go the extra mile. This is one of the…read morebest post offices in my opinion

The supervisor Walter is always helpful and friendly if there is a problem. Mail Carrier Malik W…read more is always courteous and goes out of his way for his customers.