I go for complex copying and printing. They are consistently…read morequick and professional. Parking is daunting (go on Sundays), but it can be found. Definitely a place to come for business as well as personal. Prices are good.

Incredible lack of basic customer service. I had a return of an unused product and was denied the…read morerefund. I asked them where their return policy is located and the supervisor "Matt" stated he is the return policy.

Did UPS sto was very convenient and easily located on University of Pennsylvania campus. I was able…read moreto find parking on a Friday at approximately 530. Is this something that is very rare. Once inside the store was very organized you can clearly see any packing need that you may want to purchase in advance. I have been to some stores were packages and trash was thrown randomly around but not in this store. The young man at the register was helpful and polite he answered my questions and detail. He asked questions and offered information, provided me a receipt and off everything went and so far on time.

Can't get delivery times right! packing coming between 12-5 ok, adjusts schedule to sign for it and…read morethey shows up at 9 am! This is a fun game! I played it 3 times this week and still no package. Customer service had me on hold for 1.5 hours and then hung up on me. ----USE FED EX !!!

For my one and only attempted interaction with this branch, they have a letter on the door saying…read morethey can't accept packages today. Apparently their door (not the front door) is broken which has crippled them for doing any sort of business. The Wanamaker branch had a line snaking out the door and I had assumed this would be a good alternative. I'll add the University City Post Office to the heap of unpredictable and unreliable businesses I've attempted to use in Philly.

Showed up a half hour before closing time to a completely locked and dark post office that was open…read moreearlier in the day. No sign acknowledging they closed early.

Never thought I'd be compelled to write a review of a fedex but... yeah this was the best costumer…read moreservice I've ever received at a shipping spot. It's refreshing.

I was sending my passport for Swiss Visa and was gonna collect it from there. And they were all…read moresweet when I was sending it. And i had held it there for collection as suggested by the lady there. When I went to collect it, they were not releasing my passport even after producing all the documents. She was asking for my passport, and that's exactly what I was there for. The manager kept on yelling at me and denied to help completely. Dont use their Service at all for passport and visa things. This is the second time I faced this issue.

I've used this business center for several different needs over time, including FBI clearances,…read morenotary services, and printing, and they've consistently been kind, helpful, cost-effective and professional. It's become one of my go-to places whenever I need those practical business services. I appreciate having a reliable local resource where I know I'll be treated with courtesy and my needs will be handled efficiently. Definitely a place I'm happy to return to when I need their services.

I went to ship a package internationally with DHL. I had gotten a quote from DHL's website and knew…read moreit was going to be expensive. however, when I got there and filled out the paperwork, they quoted me DOUBLE THE PRICE. I asked why the price was so much higher, and they told me they also get their quote from DHL's website and the quotes are just kinda volatile. I just decided to suck it up. Well, after I got home I checked DHL's website again. It was the same price as I originally got. So you tell me-- did this place make 100% off my tiny little package? They were super nice and answered all my questions, but what the heck? It feels bad. Next time I'm going to the DHL office on market street.

Never thought I'll write a perfect review for a courier delivery services company. Why? Well,…read morethroughout most of my experiences, the staff members usually work really slow while looking quite miserable. I had to drop off a package for the BF & this was the closest FedEx to where we live. There were a couple people ahead of me while I waited in line. I waited for about 3 minutes or so, before I was greeted by one of the male staff members. He was super friendly & apologized to me for waiting so long. I'm over here thinking, "Huh? I only waited 3 minutes..." I told him I didn't wait very long at all & he thanked me for waiting. He also told me I was patient. Boy, was he crediting me way too much, but it felt genuine. The service is fast & super friendly here. I didn't wait long at all & the staff are very hospitable. I rarely use FedEx, but based on this experience, I might start using them more often.

Chaotic and rude location. My package got lost in the system for a week and I had to open up a case…read moreto track it down. Then I get an email telling me if I don't pick it up by the next day it's getting sent back. The person working the desk was rude and unhelpful.

I never thought that I would have anything as banal as a favorite UPS store, but thanks to Jay and…read morethe rest of the crew at this location, I do! Even when I lived in Logan Square and had another UPS location that was much closer, I went out of my to use this Rittenhouse location because it was always more pleasant and efficient. I've been dropping off packages at this location for years, and I've always had a positive experience. My last visit for notary services was exceptional, and Jay went out of his way to make sure that we were able to complete the docs. This UPS store is a great asset to the neighborhood!

Mostly just dropping off Amazon packages and pre-paid labels here, so I don't feel fully justified…read morein giving the fifth star without having a more complex shipping need, but in my experience this place is solid! Parking is definitely the hardest part, but that's just something you should expect if you came into Center City / Rittenhouse trying to do an errand. Service: always friendly, fast, and effective. Things move so fast here that I'd be _tempted_ to not pay for my parking because I might make it back in time. But only tempted, because the PPA be sneaking up on you in the craziest ways, and I don't risk it anymore. Interior: other UPS stores kind of have a visual clutter to them that makes it sometimes hard to know where to go, or even to get around the store. This place, despite being smaller than most stores, has things organized and cleaned up to a T. No sweat figuring out where to go, and how to get things done in here. Overall: Good place to stop by if you're a local! Sounds like many others have had good experiences with more complex shipping needs. Be aware of limited parking, and the potential need to circle the block if you're not willing to just hazard in the street.

Filthy, old building; long lines; high-crime neighborhood; and typical rude, slow, lazy postal…read moreemployees. But the alternatives are UPS and FedEx, which are far worse in terms of thefts, delays, and prices, at least in my experience. Go for it if you can find a parking spot and are willing to pay $4-plus for one. Be careful when you are confronted by the homeless outside less they feloniously assault you. Walk in groups and carry self-defense spray!

Couldn't tell if I was dealing with an actual business or was I in the streets of Philly. Two girls…read morethat are working there are just BAAAAAAAAAAAAD. I get told I can only scan 5 of my packages (I had 9) and that I would have to go to the Kiosk. I said what do you mean I can only get 5 scanned and then she suddenly means that she can only scan 5 and that the rest have to be scanned at the kiosk. I say why are you guys so mad because they were beyond being rude. One of them gives me a face and calls me ugly LOL aw man. I will repeat it again - didn't know if I was in the streets or at a business. I honestly can't imagine how these type of people get hired, did they actually go through an interview process? Is the pool of people really that bad that these type of people get through. Anyways, I go over to the kiosk with my 4 packages and while I'm using it someone else comes in and the other girl (clerk 18 or something I asked for her name that's all I got she was sitting on the left side) helps that individual. The kiosk says that it's out of receipt paper so I go back over with my 4 packages and the original girl that scanned me in has a customer so I wait for the "ugly" girl and she just walks away continues on her phone and ignores me traaaaaaaaaash man trash trash trash. Someone else behind me walks up and now we are both waiting. When the first girl finishes I go over to her and she scans the rest of my 4 packages. And then instantly she comes come forward to the guy behind me lol.

Visited this place to return a package and I should have known better. The woman was rude and…read moredismissive. She told me to just place my box "over there" I waited a while until a sticker was placed but she said she'd get to it. And that's my fault for believing her because wouldn't you know it my package went missing. Not only terrible customer service but awful professionalism. Liberty parcel is right up the street. I'll continue to go there and I would recommend them.

Super friendly people with excellent service. Great value. Would recommend checking this place out…read moreif you need their services.

Shipped an envelope. There isn't any parking. I was I'm Trader Joes parking lot and walked here. I…read morewould only suggest this location if you work nearby. There wasn't a line. I was in and out.

Nicole was extremely curt and dismissal and unhelpful. After two sessions online just printing 3…read moredocuments from my enail fedex's computer failed to print to printer and she would not honor the time to reprint even supervised. What awful service I will never come again. I paid for your systems to not work at what is supposed to be the function of fedex! And a waste of my time when I was in a crunch in middle of my work day. I will have to try to dispute the two charges with my credit card. What an absolute disgrace.