I love coming to this place. The lady that was helping with our passports was awesome. Totally…read morehappy with all her help. Was not expecting to pay that much for a passport but hey, never had one before so decided to do the passport adventure. The lady was very helpful with explaining all the processes we were about to adventure through. Getting a passport has always been on my mind.

Its a post office, they do mail and passports. I dont get the negative reviews this place has…read more Every time I have been in they have been helpful and polite. The same the the person that delivers the mail to my house. Seems like people need to take a breather and relax.

Kathy on Kellogg is great going to hate when she retires - she's always so helpful and always has a…read moresmile even when someone is being difficult

Cindy was THE BEST!! What a nice hidden little gem that offers the same services as other USPS…read morelocations in busier metros. We were in and out in less than 30 minutes to get our passport applications processed. Once you're done, head on over to Terrible's across the street for some cool alien and Area 51 memorabilia. The restrooms in Terrible's are soooo cool too!

Applying for my passport doesn't have to be an overwhelming experience…read more After a few challenges online, I walked into a location. Downtown To get the form's needed, while there I made an appt for the Indian Springs location! Prep Original Birtcert and ID card. I showed up to my appointment and Janice assisted me and explained the process and fees and made for a great day. She even thanked me for being organized and provided me with the forms needed to get my Children their passport. Thank you

Out in the middle of nowhere, I found a gem! The Shoshone postmaster, Colleen, makes your day…read morebright with her excellent service and fun chat.

Whoever sharnae (or something) is, has the worst attitude. Very disrespectful & not happy to be…read morethere. Seems like when we walked in, it was a bother. The job for returns & shipping an is easy short interaction. Not sure how we managed to piss her off so bad from walking in. I'll travel a little further down the street to avoid this horrendous person. Mutual respect & manners go a long way. I'm still baffled at how walking into this place managed to upset her so much. She must hate working.

Inside a liquor store, Sinclair gas station. No line easy to drop off mail. No express mail refunds…read morehere, have to go to main hub.

The is nothing more American than a Post in the Desert! I am thankful for the United States Postal…read moreService and this Amazing Post office. They say Angles are the ones who deliver messages from God, I know this to be true!

The staff aren't the warmest but still greet you. The location looks a bit run down as you enter…read morebut parking is easy so can't complain too much! My packages shipped out quickly and without issue so will continue to use this location.

Like a post office from another time. I'm guessing the last cleaning or renovation here was in 1998…read moreor so. Smells much like an abandoned library and is somehow amazingly the closest post office to the entire Summerlin area. Every employee is entirely over it. I was under the impression that postal employees got paid reasonably well but you'd get better attitudes from a teenager at dollar general than you do here. The lines are always, always long. As per usual with anything involving shipping there will be a dozen people before you that have apparently never shipped or received mail and require the unlucky employee to explain that no, transporters don't yet exist, yes, overnight mail is expensive, stamps do indeed cost "that much" and sure enough there is no federally mandated guarantee that their shipment of valuable and vintage long john's may not arrive in Switzerland by exactly 8:30am the following day. Still though. I mail a lot. It a a business thing. I'm one of those people who print their labels and tape their boxes and just usually need to drop it off. Of course their automated machine has been broken since Clinton was in office so... I wait in line. However. Lord forbid your local postal carrier just gets lazy and doesn't leave any info in your box or on your door, and doesn't drop it in your mailbox or by your door. No, more often than not he takes your package here. Awaiting your pickup. You won't know it, until it just fails to arrive. This happens with alarming frequency. Doesn't matter if your package is $10 or $1000. It sits here waiting for you to psychically divine that it's ready for you. Except it's not. See, at the counter you can see a bit of the back. Piles and piles of boxes and trash all kind of just mixed together. Somewhere in there is your package. Maybe. Not mine, not in two different cases. Two different packages over a 3 months span have just evaporated. Tracking stops here. Searches yield no result. Insurance claims auto denied. Your recourse? Hope the company that shipped the package is in a good mood and can reship. Nevada is great. Summerlin is great. This post office? It's a portal to hell. Ship any other method if you want any form of reliability.

So helpful and always on time with our mail. I would recommend to anyone who lives here.read more

I don't even want to review because I want to keep it a hidden gem but this is the best post office…read moreI've ever been too. It's away from the hustle and bustle of the main Las Vegas city so it's clean, quiet and you're able to get in and out quickly.

We went here yesterday to drop off Christmas cards, I know, cutting it close…read more I also went to the self-help Kiosk. I knew what I needed so I was quick. It was so eerie and quiet, when someone came inside, I quickly looked at them. Gotta be safe. Especially since my back was to them. Ladies, we have to be on guard, all the time. Double parking jerks even though the Parking Lot was virtually empty. Seriously, people?!

Customer service needs improvement. I had to ship out a…read morepackage. After printing the label at the self serve kiosk I went to the end counter. I asked politely to use some tape for the top of the package I forgot to seal. Old lady or grandma replied "you can buy tape or strips of tape". What????? Really this is America now???? Or is it at this location? Because at Summerlin post office where I always go to, they'll be gladly to lend me some tape. Never coming back! Grandma, don't be surprised when you ask for help one day and they'll ignore you or say you had to pay for help.