I love this USPS location as a perfect, low-traffic alternative to Wooster's one and only, horribly…read moreinefficient branch. In any case, this one is even closer to work too, not to mention the lack of traffic to get there. The employees here have always been incredibly friendly and helpful. The country, small-town charm really shows. The selection of stamps is usually quite limited. Them being in a smaller town they don't get a large quantity of the new and unique ones. However, they're a full service location and I have already shipped countless packages out of here. There are even some select occasion cards available on a small rotating rack and an assortment of the flat rate envelopes and boxes. Outside, the building still has an older Post Office charm to it with brass (at least in color) letters and numbers on a red brick façade. There is parking both on the street and in a large lot adjacent. I've never not had a place to park and never had to wait more than 5 minutes in line.

got message that package would be delivered on 7/21 7/23…read morestill no package went to post office and they do no know where the package is checked with sender and package was sent out 7/17 absolutely no help or concern

Constantly rerouting packages to wrong destinations and then wont answer the phone!!! Third time in…read more2 months, get it together Massillon, due better!!!

There was only one teller but he is quick and very efficient…read more Its clean and organized inside and out. They have a drive up drop post box.

Tony is awesome, helped me so much with a huge order of certified mail. he was so patient and even…read morewith a long line at the very end of the day he was kind and courteous to everyone. thank you for your help and being a genuine, kind person to work with!

I am a small business owner and I am at the post office…read moremultiple times a week. The customer service is exceptional!! The front clerks make my day every single time! Gina is one of the best around...always a joy, has taught me so much when shipping for my business, & treats my items with such care! She will be seriously missed when she retires this month! Danielle is fantastic ...she has gone above and beyond for me on several occasions and has the patience of a saint! Peggy is always pleasant and efficient! I am so grateful for the work they do!

My husband and I went to the Oberlin P.O. to renew our passports. Our photos were taken. The photos…read morewere clear and sharp. The clerk stapled the photos on our passport applications. Placed all the required documents in an addressed envelope ready to be sent. She was efficient, very polite and most helpful! HP & JP

The staff is very friendly and fast…read more I have never gone in and had a long line. The girls keep the line going. They offer everything for you mailing and shipping needs.

Super friendly staff and everything is always fully stocked. Will come out of my way to come here…read moreeven if it isn't the closest usps

Had some issues at first with someone tampering with our mail but after I called the proper person…read moreour mail has been on time and non tampered with since then.

My mail comes from thsi post office.On Jan 26Th after heavy snow I knew I had a package being…read moredelivered today and I had outgoing PRE PAID packages so I went through the expense of having my driveway Plowed and a clear path to my MAIL box Shoveled. I was surprised to see " ATTEMTED DELIVERY" when I checked the tracking so I was FORCED to get into my car and take the packages to the post office. So WHAT WAS THE REASON FOR THE ATTEMTED DELIVERY? I did my part at my expense to make it an EASY delivery. What happened to your MOTTO "Neither snow nor rain nor heat nor gloom of night "

I would give zero stars if I could. Staff needs retrained. Processing a change of address for…read moredeceased family member and staff sent me to Massillon For no reason . This was my second trip to take care of this. Rude and not helpful.

Our office building regularly goes without weekly mail delivery. When you call the listed number…read morethey put you on hold and then disconnect the call.

Better!! Staff is different than when I used to avoid this branch! Much nicer, more helpful,…read moreactually happy & friendly with customers! A world of difference! I don't mind going there at all anymore.

Rude rude rude! This place is always slow, never enough staffing to help the customers, and the…read moreway the postal service employees talk to the customers is rude!

​I set up an appointment online to apply for a passport. When I entered the building and was…read moregreeted I was immediately dismissed as "all passport applications are cancelled." If this was the case, there had been no information sent to me via any communication line. I showed the teller my confirmation email and my paperwork. She immediately said "can't do it you don't have your ID." I did have my ID in my purse. It came off as though she simply didn't want me there at all. Then, I asked if things were filled out right and she focused on one particular thing and asked the same question about it three times, still dismissive of the situation. Finally she asked if I had my birth certificate. I did not, and that's on me, and that's entirely understandable. However, her attitude leading up to that point was entirely unprofessional and rude. This was my first experience at this Post Office and I have no intention of a second experience after how awful this one was.

We are so blessed to have such friendly and helpful staff at the Medina Post Office!…read more Every time I've been there it's been the most positive experience. A huge shout out to the manager, Kim, who went above and beyond to assist me today with a number of things. She's very thorough and helpful!

The wait here is truly ridiculous. make sure to have 30 minutes to an hour to wait. There is only…read moreone worker trying to check out people with a line out the door.