Had some issues at first with someone tampering with our mail but after I called the proper person…read moreour mail has been on time and non tampered with since then.

My mail comes from thsi post office.On Jan 26Th after heavy snow I knew I had a package being…read moredelivered today and I had outgoing PRE PAID packages so I went through the expense of having my driveway Plowed and a clear path to my MAIL box Shoveled. I was surprised to see " ATTEMTED DELIVERY" when I checked the tracking so I was FORCED to get into my car and take the packages to the post office. So WHAT WAS THE REASON FOR THE ATTEMTED DELIVERY? I did my part at my expense to make it an EASY delivery. What happened to your MOTTO "Neither snow nor rain nor heat nor gloom of night "

I would give zero stars if I could. Staff needs retrained. Processing a change of address for…read moredeceased family member and staff sent me to Massillon For no reason . This was my second trip to take care of this. Rude and not helpful.

There was only one teller but he is quick and very efficient…read more Its clean and organized inside and out. They have a drive up drop post box.

Tony is awesome, helped me so much with a huge order of certified mail. he was so patient and even…read morewith a long line at the very end of the day he was kind and courteous to everyone. thank you for your help and being a genuine, kind person to work with!

This U.S. Post Office is located in a convenient location. Accessible parking with multiple "10…read moreminute parking" spots right in front of the building. ADA ramp is located to the left of the building for those with mobility accommodations . On this date, Ann was very pleasant & helpful regarding various change of address forms.

got message that package would be delivered on 7/21 7/23…read morestill no package went to post office and they do no know where the package is checked with sender and package was sent out 7/17 absolutely no help or concern

Constantly rerouting packages to wrong destinations and then wont answer the phone!!! Third time in…read more2 months, get it together Massillon, due better!!!

Rude rude rude! This place is always slow, never enough staffing to help the customers, and the…read moreway the postal service employees talk to the customers is rude!

​I set up an appointment online to apply for a passport. When I entered the building and was…read moregreeted I was immediately dismissed as "all passport applications are cancelled." If this was the case, there had been no information sent to me via any communication line. I showed the teller my confirmation email and my paperwork. She immediately said "can't do it you don't have your ID." I did have my ID in my purse. It came off as though she simply didn't want me there at all. Then, I asked if things were filled out right and she focused on one particular thing and asked the same question about it three times, still dismissive of the situation. Finally she asked if I had my birth certificate. I did not, and that's on me, and that's entirely understandable. However, her attitude leading up to that point was entirely unprofessional and rude. This was my first experience at this Post Office and I have no intention of a second experience after how awful this one was.

I just read a review a customer assigned regarding Patti. The customer said they felt she acted as…read morethey were an inconvenience. I would only say that perhaps you should maybe try to understand what may be going on in Patti's life or any other individual you may feel obliged to critique. Sometimes people have more than one job, family issues, struggles that cause unhappiness etc. The public is not an easy group to continuously be all smiles. Patti has waited on me a zillion times. She is kind and efficient. She trys hard to do a good job. I understand hard times, maybe you have been fortunate not to ever experience them. Good for you if you are in the minority but for goodness sake, show some grace!

Went to return my amazon package. Manager refused and said it needed to be returned in another box…read more I informed him there is no issue I'll get another box. He then threatens to call the police on me. He refused to provide any name or employee number. Then kept demanding my name and proceed to write it down. I hope they get some therapy or training for this manager because the bald man needs it. If you have to deal with this guy here's what he looks like. Dark hair with bald spot and wears glasses in his 60s. I hope if you have to deal with him, he is having a better day or expect to get the cops called on you for returning your amazon package.

Friendly staff, easy set up to get around the store to add a label or add a certified label, and…read morequick service.