I was able to reach an individual quickly, unlike the National SSA number. They were very helpful…read moreand instructed me on what I needed to do. The wait time may just depend on how busy they are when you call. Good luck!

The phone system is not accurate. It initially answered stating my wait time was "70 minutes". It…read morehas been well over one hour and 50-minutes...which is now 110-minutes, plus. The automated message system continues to indicate they appreciate my patience and a representative will be with me as soon as they are done helping other people. However, after searching the internet, I am pretty sure that office is now closed! What a gross waste of valuable time!

I have never been disappointed in the Main Library. Employees are curteous and helpful. During my…read morecareer in teaching, I took full advantage of their children's services. As a retiree, I enjoy reading for pleasure. Our library is a treasure.

I have called the director Mary Ellen numerous times regarding her libraries. For one thing, the…read moreSippo Branch won't take care of the window with bird poop on it as you look out the window. It's disgusting to look at poop! Mary Ellen spends money on 3 security guards at one time in her Library, but won't take care of the beautiful library overlooking Sippo. She won't give anyone a guest pass. It's OUR library Mary Ellen! I have had my computer go down and I have my library card info in the computer that went down so I can't move to another one. I see residents come in and have the internet, they just need a print out, or a fax or they don't live here and don't need a card, just a copy of something. What is the problem with letting Stark County residents NOT use their computers they paid for Also, i have asked and asked and asked for coupons. The Sunday paper has coupons to use at the store.( It's great that Mary Ellen and the Stark Board of Trustees Steven Pittman don't need coupons.) But alot of us do. I have left numerous messages for Steven Pittman to call me regarding above info, but he never calls! Mary Ellen never has any coupons at the Market st. library or at the Sippo library. Who pays for the Sunday paper? Can I get the coupons? The last time i went into Sippo, the employee was eating and talking with her mouth full. Can we eat in there now? I had just eaten a pizza in the car before I came in. Or is that just for the Sippo employees?

The B.M.V. deptmartment in Cleveland South is a definite 5- friendly, professional, staff who…read morecares about their customers welfare in the Stark County area and beyond.

Every time I go here I ask myself the question, why is this place even open? You call ahead to make…read moresure everything is good to go, however when you arrive you're missing at least one thing short of a blood sample. They never have their paperwork together, or have the proper forms available. Do the taxpayers a favor and hire competent people or shut this place down.

The recent encounter Officer Riley had with the 1st amendment auditor, Steven Kelly, was a perfect…read moreexample of how to deal with Internet Frauditors. Ofc. Riley was polite and professional, while Steven Kelly called her foul names. Great job Officer Riley.

had a theft stole a store equipment from the store and she came back we had her detained for more…read morethe 30 mins while she was being aggravated to employe. we even call 911 five time and still no response. I guess Akron don't care about protecting local business that pay taxes to city. sound like they rather shoot a minor on thanksgiving day (or everyday) instead protecting store from closing down due to theft problems. Sad sad world we live in. Make me feel they are unreliable bunch don't care or do their job.

This feels like a remote location for a Summit County library branch. It's in a wooded area and the…read morebuilding has a modern style but is showing its age on the exterior. Inside is bright and open. The librarian was friendly and welcoming and I found a great travel guide book for an upcoming trip.

Kind of run down. The kids play area is among the lamest that the kiddos have been to…read more The profiled book selection appears to be pushing an agenda. Your tax dollars at work ‍ The garden area is nice and has some beautiful perennials.

The trails at the library and park are wonderful. The animal rescue center has tons of animals and…read moretrails to keep everyone happy and active for weeks. Since Sanders Wildlife Center was closed, the new center has far surpassed the old one. Great staff and a great place for the family.

Love this branch because of adjoining park & lake. Makes for a good day of books & the outdoors…read more Small branch, so arrange to have your books sent there, selection is not always great.

Not happy with the crazy weird rules and how they treat people during COVID. Their pick up window…read moreis nice. We haven't actually made it past the entry way to even rate the rest of the experience because the library was "too full" and only half my family could go inside and it was closing soon. There were maybe 4 cars outside. We went to North Canton library instead where they are kind and don't tell a parent alone with 3 kids that only 2 people can go inside and not care one bit that this doesn't work.

Best library system in Ohio! They always get what patrons want, love our Jackson branch.read more

This library is built into the school and it can be kind of annoying when school lets out and the…read morebusses park in front of the library to pick up kids. As far as the inside of the library it's not large but is big enough for the area. They have around 12 to 15 computers to do research on and plenty of movies and music to browse through. The staff is really nice and they are open until 8 which is nice.