Our office building regularly goes without weekly mail delivery. When you call the listed number…read morethey put you on hold and then disconnect the call.

Better!! Staff is different than when I used to avoid this branch! Much nicer, more helpful,…read moreactually happy & friendly with customers! A world of difference! I don't mind going there at all anymore.

Do not use the blue mail collection boxes outside. I dropped off a check to pay a bill only to find…read moreout that someone stole it and it got washed. After contacting the police and the post office, I found out that one of the mail carriers got robbed of their keys a few years ago and they still have not changed the locks. Anyone from south Stark County to Cuyahoga County, do not use the outdoor collection mail boxes in these areas, whether it's at a Post Office or a free standing one. Especially if you are sending a check or anything else valuable.

Worst post office ever! I cannot wait to move out of this area just to be able to avoid this post…read moreoffice. The customer service is awful. I was treated very rudely today by the two ladies working there, they refused to service me so I had to walk out and go to a different post office. I am disgusted at that fact that this gov't run business could care less about pleasing their customers.

Good people. I send a lot of items overseas to my wife in Kenya. Never a problem. Easier to send…read moreher items than to bring her to America. Go figure.

terrible the people nice. That's reason why I gave stars. The USPS has lost my packages three…read moretimes. without any updates don't do the USPS schedule pick up. It does not work.

Not only do they lose packages, but when you go to file a claim or ask a question online, the…read morewebsite doesn't work. You get "please try again later" after spending the time to enter all of the required information. Worst post office in America.

Worst postal service in the world! I send letters and packages to a colleague in Akron. It comes to…read morethis location. I've had letters take 10 days and packages "lost in transit" and they're impossible to get a hold of too.

Rude rude rude! This place is always slow, never enough staffing to help the customers, and the…read moreway the postal service employees talk to the customers is rude!

​I set up an appointment online to apply for a passport. When I entered the building and was…read moregreeted I was immediately dismissed as "all passport applications are cancelled." If this was the case, there had been no information sent to me via any communication line. I showed the teller my confirmation email and my paperwork. She immediately said "can't do it you don't have your ID." I did have my ID in my purse. It came off as though she simply didn't want me there at all. Then, I asked if things were filled out right and she focused on one particular thing and asked the same question about it three times, still dismissive of the situation. Finally she asked if I had my birth certificate. I did not, and that's on me, and that's entirely understandable. However, her attitude leading up to that point was entirely unprofessional and rude. This was my first experience at this Post Office and I have no intention of a second experience after how awful this one was.

The staff is very friendly and fast…read more I have never gone in and had a long line. The girls keep the line going. They offer everything for you mailing and shipping needs.

Super friendly staff and everything is always fully stocked. Will come out of my way to come here…read moreeven if it isn't the closest usps

I never leave reviews. I'm a busy person so I don't have time. Also, I was told if you're not going…read moreto say nothing nice, not to say anything at all. Unfortunately, I have to break that rule. This post office is hands-down, the worst post office I've had the misfortune of visiting. Due to my job, I visit regional post offices nearly daily and this one is the absolute worst. In particular, a woman with a thick foreign accent and blonde hair. She was so precise and meticulous (you'd think that would be a good thing, it isn't in this case) in her job, she was oblivious and uncaring to the massive line forming. She had no sense of urgency and she was giving every customer an incredibly hard time. So much that it had to be intentional. The person in front of me had a prepaid first class package they were dropping off that weighed in at 9.1 ounces. She would not accept the package because the person only paid for 9 ounces. I openly gawked in disbelief. I thought I was on some candid camera or reality show. I don't know what her problem is, but she should not be working in customer service. She does a disservice to customer service and I'm appalled she works in a capacity where she's allowed to abuse people because she doesn't have to account for her actions.

Busy post office. The inside retail lobby is a little congested. The way it is set up if you are…read morejust dropping packages and there is a line you pretty much have to wait in line to just put them down. The inside mail drops get full very quickly. Have had several packages get stuck in the drops and could get damaged.