Many thanks for an exceptional experience. Had to renew my drivers license and I was not looking…read moreforward to the experience. I decided on this particular facility because it was near my residence. In my 50 plus years of driving I have had some bad experiences with various BMVs. However as soon as I walked into this facility it was obvious it was well managed, clean and welcoming. Almost immediately a very friendly clerk ( Beth) motioned me over to her desk area. She quickly processed my renewal request in a courteous and engaging manner. The Manager and staff should be commended for their professionalism, work ethic and overall positive quality of work. WELL DONE. Thank you!!!!!

I am revising my previous 1 star rating after issue with me not being able to get my veteran tags…read morewas resolved. Thank you

Not helpful, bmv website stated what I needed to renew my license, but in person they ask for moreread more

Call or go to their website first to determine what services you need. Come prepared with all your…read morepaperwork. Bring your patience & positive attitude with you. BE KIND!

Quickest I've ever been out of a bmv!! Helpful quick friendly service. I went to three bmvs before…read morethat were completely packed

The man with a long hair is very rude he should not working there or in any other customer service…read morebecause he has a mayor attitude..I only give one star to this place because the other workers..not him.

These ladies are great, and they are no nonsense. Be sure to check the DMV website before you come…read more You need to bring the exact paperwork to get whatever you need. Payment is cash or check. I needed a handicapped car hanger. They are for 1-5 years. The first prescription I brought from the doctor didn't have an expiration date. I got another that said lifetime, so the lady let me call the doctor's office to ask for another script for five years, and to fax it to the office. I did that in the car. When I went back in 15 minutes later, the fax was there. A hanger is $5. I paid cash and left.

i've been a resident of for 52 years. I recently relocated from here from visiting Maine for a…read morecouple of years and I need to get my Ohio license plate. I'm 74 PTSD combat veteran my own business for 40 years successfully Akron professional photographer. I know how to run a business. So far now for three weeks I've been back-and-forth VA where I'm greeted by a whole flock of gray old ladies that know nothing... Every time I've gone back, they give me a new form or a new paper. I've got to have. They're never articulate enough to sit down and go. Here's what you need, sir ABCD no they just give me a paper then the next time I oh well you gotta have another paper so go down and do this paper go across the street and get your VIN down here and get but they never tell me upfront. My patience is very thin. I refused to go here again. Thank God, I found the Stow Ohio BMV, 15 minutes. It took me to get everything clarified.

I've been here 3 times in the last month, and I've been to the Streetsboro BMV twice in that time…read moreframe. Here's why. We moved back to Ohio from Florida. Went and got the e-check on the car done at Van's, then headed to Ravenna on a Saturday morning for the Vin check/title/registration. We waited with a number so we could get someone to read the VIN, then they sent us across the street for the Title transfer (Florida to Ohio), then we went back and got right up to the counter with the paperwork. Excellent! I think we were there a total of an hour, maybe 70 minutes. The second time, I decided to be even smarter. I went and got the e-check done on the truck, then I took it to the Streetsboro BMV to do the VIN check, since it's minutes from me. Done and done. Headed down to the BMV on Saturday morning with the stuff for our Driver's Licenses and to register the truck. We go to the title agency to transfer, and guess what? The VIN is wrong. There's a 7 where there should be a Z. OMG. So we went back over to the BMV, took our eyes tests and waited for our driver's licenses. Another seventy-five minutes of our time. Third time around. I go back to Streetsboro - get the VIN redone. DOUBLE CHECKED IT. Went home. TRIPLE CHECKED IT. Went the next Saturday back down to Ravenna. Title goes through. Whew. Back over to the BMV to wait. Literally the longest wait time I've had at a BMV since, well, Florida when we had to sit there for 4 hours. We were probably waiting a good 90 minutes plus just to get someone to call our number. It was a nut house. But finally, we have 2 licenses and 2 cars retitled and reregistered in Ohio. Now, the adult son is moving back from NJ and I guess we'll be going down there all over again for him. Double check everything! And be prepared for a wait. On the plus side, the people watching is OUT OF THIS WORLD!!! ;)

I went into the Elyria's location to get my real id drivers license today...what lovely ladies they…read morehave working those windows...wonderfully helpful..wonderfully kind..smart..I mean everything I could have wanted to find waiting for me and my overwhelmed stressed out self! They were Danielle and Brittney(I hope that's the correct spelling Brittney, I apologize if it's not) they just couldn't have been more helpful...I walked out with exactly what I needed and it was due to these two lovely ladies...I SO appreciate going in somewhere and finding KNOWLEDGEABLE..CARING..ppl that cared to help! Thank you Brittney and Danielle...I really won't ever forget all the help you blessed me with

Super busy location. I went in, had to come back to bring a document that was forgotten. Instead of…read morehaving to wait another lap of time for a number to be called, the lady brought me right up. Really appreciated that! Thanks, Wendy!

On Thursday, October 23, I went to the BMV to renew my license. I was sent to Courtney for my…read moretransaction. She could not have been more patient, courteous and helpful. She did everything she could to get my signature on the electronic screen. I have a condition that affects my small motor skills. Courtney tried everything to get the best signature. I want to acknowledge her kindness and say Thank You to an excellent customer service employee.

This had to be the best experience at a BMV in my life. These ladies broke the stereotype of rude,…read moremiserable and unhelpful BMV employees. First off, I was lucky that it was not crowded when went in. I took a number and waited only about 2 minutes. They quickly collected all my documents needed for the new "compliant" license, made their copies and got my pic after my eye exam. I was in and out in no time.

My husband called prior to us heading to this location (35 minutes away) to check and see what…read morerequired documents were needed in order for us to get our Ohio drivers licenses. He grabbed everything and we headed over. Upon arrival, we were told that I needed my wedding license bc of my name change. When he called, no one mentioned needing the marriage license, so we were a little more than annoyed. We have all documents saved on our Dropbox, but they wouldn't accept an electronic version-- had to be the original with a raised seal. Grrrrrrr. So we had to drive 35 minutes back home, grab the license, and drive 35 minutes back. Despite the annoyance of having to go home, I will say the ladies working at this location were so wonderful. Very apologetic and understanding of our frustration. I've been to BMVs in Michigan, North Carolina, and Georgia, and have always dealt with rude, inefficient workers when getting a license. The people at this location are the nicest that I've ever had to encounter. If you need to go to a BMV for some reason, definitely consider going to this one!!