Many thanks for an exceptional experience. Had to renew my drivers license and I was not looking…read moreforward to the experience. I decided on this particular facility because it was near my residence. In my 50 plus years of driving I have had some bad experiences with various BMVs. However as soon as I walked into this facility it was obvious it was well managed, clean and welcoming. Almost immediately a very friendly clerk ( Beth) motioned me over to her desk area. She quickly processed my renewal request in a courteous and engaging manner. The Manager and staff should be commended for their professionalism, work ethic and overall positive quality of work. WELL DONE. Thank you!!!!!

I went at 9am to ask what I needed for a student ID when I couldn't find my daughter's SSA card. I…read morewas told a student transcript with her SSN written in. I ran all over to find somwhere to get her ssn and they would accept and when we went back the SAME woman wouldn't mke eye contact with me said she never said that. I HATE liars! no wonder AI is taking over these idiots jobs.

I was able to reach an individual quickly, unlike the National SSA number. They were very helpful…read moreand instructed me on what I needed to do. The wait time may just depend on how busy they are when you call. Good luck!

The phone system is not accurate. It initially answered stating my wait time was "70 minutes". It…read morehas been well over one hour and 50-minutes...which is now 110-minutes, plus. The automated message system continues to indicate they appreciate my patience and a representative will be with me as soon as they are done helping other people. However, after searching the internet, I am pretty sure that office is now closed! What a gross waste of valuable time!

I love the Independence Civic Center. This facility is home to the recreation center and community…read morecenter, as well as a branch of the Cuyahoga County Public Library (separate listing). The convenience of having all these facilities in one place cannot be oversold. On the rec side there is an indoor swimming pool with hot tub, sauna, steam room, and children's pool, locker rooms, pool table, gymnasium, racquetball court, running track, cardio and strength training equipment, as well as a studio for classes. The membership is limited to Independence residents, and is extremely affordable. They also offer a variety of classes and programs, which cost extra but are mostly cheap. The community side has several meeting rooms that can be rented out and configured to different sizes, a childcare room, and a lounge with couches, piano, and fire place. My favorite part of this facility is the center courtyard with two-story glass walls. It really brightens up both the community side and recreation side, and makes working out so much more pleasant, especially in the winter.

My African American friend (I'll call her "R") and I entered the Independence Civic Center and felt…read moreunwelcomed from the start. As we entered the doors, a group of teenage girls immediately gave her condescending looks up and down. After walking past them, I turned around to see them laughing, pointing, and taking pictures of her. In addition, when we approached the front desk, (with smiles and positive attitudes) we were met by 2 very nice, welcoming ladies. However, one lady (I'm assuming a manager of some sort) (short, gray hair, and glasses) came out of the back room to assist us. She was happy to assist me, but the second she noticed "R," her whole demeanor changed. She was rude and short with us from that moment on. I am DISGUSTED by this BLATANT racism and discrimination in 2019!!! All in all, I would NOT recommend this establishment to anyone. It's definitely worth your while to drive down the road a little bit and find a rec center that won't discriminate you based on the color of your skin.

To Whom It May Concern…read more I am writing regarding the speeding ticket I received about two weeks ago, near the intersection of Route 619 and Route 43. I want to express that I have always taken driving laws seriously and have maintained a clean driving record since becoming licensed. This incident was both unexpected and confusing for several reasons that I hope you will take into consideration. On that day, I had my cruise control set at 49 mph. Based on the posted speed limits in that area -- which change quickly from 55 mph to 35 mph -- I was in the process of going up the hill but also trying to slow down because of the quick speed change. The officer stated that I was going 51 mph, which neither my dashboard nor cruise control registered. I was also not familiar with how rapidly the speed limit shifted, as I am very conscious of driving legally. I was respectful and calm during the stop, though I was emotionally and physically unwell that day. That morning, a very close friend to me had passed, and she had been awaiting a liver transplant -- which was something extremely personal to me as a kidney transplant recipient. Additionally, I had just returned from a draining treatment in Cleveland. Despite explaining this, I was met with a noticeably harsh tone from the officer, who lectured me at length and treated me dismissively when I asked clarifying questions. His closing remark -- "Well, I hope you have a better night now" -- felt sarcastic and added to my emotional distress. After paying the fine promptly, I learned from a friend with a criminal justice background that the ticket contained an error. I was somehow listed as both the driver and passenger, which was factually incorrect. The officer's signature was illegible, and the information about how to proceed with a "waivable" offense was not only unclear but also misleading. The term waivable was not explained to me correctly, as the perspective I was getting was it would be taken care of and off my record. My friend had also told me that I should have asked to see the meter as what it locked me at, since it was completely unaware that I was going that fast. As a young adult who takes driving seriously and had no prior infractions, I feel I was treated unfairly and given little opportunity to understand or correct what was happening. I respectfully request that my situation be reviewed, and I hope this account helps provide context behind why I am concerned about how the citation and interaction were handled. Thank you for your time and consideration. Sincerely, anonymous.

Police departments are not often appreciated or recognized, but this one should be because of their…read morediligence and the innovative strategy they used in catching Philip Snider, who murdered his wife and would have gotten away with it if Department Chief Larry Dordea and Seargent Rob Wittensoldner and officer Joan Bauer hadn't been so determined, creative, and persistent.