Just wanted to shout out this post office for the smooth passport appointment I just had! The process was so easy and took a reasonable amount of time. They helped me through every step of the process and I didn't feel rushed through anything. The employee also explained everything in good detail, so I knew exactly what to expect. All of the staff here were so friendly! This location also had plenty of appointments available on their website, unlike a lot of other locations. Plus, this location has a big parking lot. Overall, I had a great experience. read more

very great service very helpful with questions especially regarding passport application process l had mine done there and within two weeks I received passport card. read more

Avoid the service desk if you can. Received the absolute worst customer service from one of the employees, if you can even call it that. Barely looked at me or my information to help locate a package sent from their location. Just blamed someone else and sent me to the website. Terrible demeanor. read more

Once again, I've received the WORST mail service from OB Post Office.... the latest carrier "delivering" my mail left my mail - including official mail from NJ DMV - hanging out of my mail box's slot opening...2 days in a row!! & also ignored a piece of mail I put out w/a large printed note that it was not ours!! How much effort would've it taken to ensure it got all the way into the box?!! Lazy & irresponsible delivery!! My mail was thoroughly soaked!! read more

Kind of a neat place to do post office stuff. You can mail stuff or pick stuff up, pack stuff, unpack stuff. It's really great. And their stamps??? They are to die for. The Elvis stamps were so good I licked them twice. I would recommend this place to anyone interested in mailing a letter. read more

US Post Office - Typical line, in a typical day in a typical post office - Post Offices Near Me - Old Bridge, New Jersey

Horrible. Not only do they loose your mail, they hang up on you when you call about it. Is there a zero star rating?

Where to begin ..... I have community mailboxes where I live. If a large envelope comes or a package it fills the box and they remove the all mail as "mailbox full" - how about delivering it??? You know - like the good old days! Everyone complains of this in my development - it's ridiculous. AND they return it right away at the post office they won't even hold it the required amount of days. The post master will even argue with you about it saying he doesn't have to hold it when the box is full! Really??? THEN last week I got my mail on a Thursday. Friday the box wouldn't open. It felt like a package was stuck under the latch and my key wouldn't turn. Same on Saturday. It was a holiday weekend so Tuesday I left a note that my lock wasn't opening. Wednesday same thing and Thursday! So I called the 800 number (consumer affairs) to complain. The woman said she would email the OldBridge post master (who has been there forever and doesn't care about customer service - he has his "time" in) well - it's now Saturday and I still can't open my mailbox!!! And nobody has updated me in the status. I have no clue what's going on. So I called Consumer Affairs AGAIN this morning!!! Is my mail in the box? At the post office? Who knows. I will leave another note today but I'm not hopeful. Our tax dollars at work....... fantastic read more

I just called the post office for help with a package delivery. Cindy was so nice and went above and beyond to help me. I appreciate her willingness to help. She truly provided excellent customer service read more

What does it take for someone to answer the phone? This past year has been horrible. Yesterday half of my mail was on the ground. This is very unacceptable. Before this the mailman returned my mail, I never asked for this. I've had mail shoved in the box like it came out of someone's ass, or hanging out of the box. How about not being in such a rush and fit my mail horizontally in the box, unless of course, it's a large envelope. I'm so sick of it. What kind of people are you hiring. read more

Yea, let's not keep the post office open longer for holiday hours. It is 2pm on a Saturday, two weeks before Christmas and they are closed AND their "do-it-yourself" machine isn't taking packages. What a joke. read more

absolutely horrible customer service and professionalism. i have been trying non stop to contact this site location office in old bridge for several hours every day and no one will answer! and the one time i actually get an answer, they immediately hang up the phone. do your job! this needs to be rectified expeditiously as i see i am not the only one experiencing this issue on this review site! negative 6 stars if i could submit it!!! read more

I just order a new phone and because of the cost the shipper required a signature. I tracked the package, and it was to be delivered Friday before 6pm. Before going to bed on Thursday night I always look out the front door and then noticed a package on the front step. I took it in and open it up and it was my phone. I then looked up the tracking number and it said that the phone was delivered at 6:06 PM it was on the steps for 4 hours before I noticed. I guess person was too lazy to ring the bell. The Old Bridge post office is the worst of any in the area. If the postal service decides to shut down locations they should start with the Old Bridge, NJ location read more

they do not stop mail as requested. the last three times mail was delivered after it was stopped! then mail was delivered a week after it was requested to begin again! horrible horrible service!!! can't get any worse!!! our carrier could not care less!! post office needs to get qualified people and people who care!!!! I would give a "0" rating!!!! read more

Whenever I have an issue with a package & I need to get in touch with someone about it which has happened on more than one occasion over the years with this post office. It's impossible to get in touch with anyone because they just let the phone ring and don't pick up. The only way you can get anything solved is by driving over to this post office to talk to someone . It's ridiculous. I wish Spotswood would deliver our mail because Old Bridge is the worst . Why even have phones when you never pick up? read more

I am so tired to collect my mail on the ground by my apartment every day. The mailbox is small but is it difficult to put my mail inside the box? Or maybe it is more for mail carriers? read more

So last night I used the kiosk and I paid $24 to overnight something very important to my friend and it didn't get there. In fact when I tracked it , it looks like it wasn't even scanned at that post office which means those idiots lost it!!!! read more

I am never usually surprised by how rude, miserable and short people can be; however, the employees at this post office actually surprised me. Regretting stepping foot in that post office. read more

I have been trying to apply for a passport, but each time I am being told about some new rule - such as they can only take documents till 4 pm, even though they are open until 5 pm. And that's after I made two trips down there, each time being told I need another copy or that the card reader doesn't work and I need a money order. Totally unprofessional. read more

This post office is god awful, I've never had so many problems with missing mail or packages since moving here.. not only will they let a package sit there for weeks they also loose important mail. They never have answers when you call for help. Mind boggled how a post office service could be so awful. read more

I strongly believe that the people working at this facility are the laziest and dumbest people on Earth. Packages lost, inconsistent delivery schedule. complete inability to do a job right. I had packages requiring signature so I waited for them on the day they said it was going to be delivered. I waited and waited and nothing. I check my mailbox and there I find the pink slip telling me that no one was home. WHAT A CROCK!. I checked my security cameras in the rear and the front and guess what....Not even a hint of USPS came to any of my door. They are lazy and dont want to delivery packages that might exert their weak physical shape. This USPS needs to shutdown or fire everyone in there and put some competent people for a change. Using this service is becoming a chore. Something needs to change. read more

I came in during Christmas time to ship something and the man was extremely nice and efficient. My normal post office is in East Brunswick but behind I liked the service I went back to the old bridge location today to ship a small box. Mistakingly, I forgot to tape the box shut. I only needed ONE piece of tape. Asian woman said I had to buy it and could not give me a piece of tape. I was shocked being that the time before they were so helpful and nice. Well, needless to say I walked right out and went to the East Brunswick post office. Thanks for nothing, won't be coming back. read more

This post office is the reason the US Postal service is struggling to stay competitive with other shipping and delivery vendors like UPS and FedEx. The service is rushed and the clerk that "helped" me today kept slamming my package down, huffing and puffing, rolling her eyes, and asking me over and over again if I REALLY wanted to send my item next day, after I came to the counter and asked her to price it for Next Day Delivery! She was so unnecessarily rude and attempted to transfer her Monday blues to me. The experience I had last week, the clerk was too lazy to read the bar code and made me re-package 1 of the items. Safe to say I will not be going back to this post office or I will not do my shipping with the US Postal Service. read more