I recently bought a pair of work boots online, that I had to ship back. The seller had shipped them…read morein a plastic bag, and I didn't have a larger box on hand, so I covered the shoe box with heavy, brown wrapping paper, using clear packing tape on the seams, and to cover the shipping label. This location refused to ship my package, stating that my item had to be in an unwrapped box, because conveyor belts would "tear the paper up" (gee, if the conveyor are that rough, I feel bad for the people who have to work around them). They then offered to sell me a box - for $12! Uh, no way, Jose. I drove to another FedEx location, which was much more helpful (and pleasant!), saying I could just add some strips of clear tape to reinforce the paper, without having to re-box my item. He even offered to let me use their tape. The only reason I am giving the location at 1000 Bald Hill Road two stars, instead of one, is that they are open until 7 p.m. Doesn't matter to me, though, as I won't be going there again.

Clean, but need more people to help out when times get busy…read more The people and service here is very reliable, and I appreciate that they take the time to make sure my packages are safe and sound, as well as well taped up - unlike the care I get from the USPS.

What a revelation!…read more This UPS Store opened not long ago and immediately became much more convenient for me than surrounding locations...but that's just real estate, and your distance may vary. However, as soon as you walk into this gleaming, bright new location, it feels just a little better than most shipping centers. Even better yet, though, is superstar Bie Khang who's helped me each time I've come in - she's a ball of positive energy who nearly leaps at the chance to help. I've shipped here a few times that were an absolutely breeze, AND when I needed something notarized, bang! She supported there too, all with that same helpful and cheery attitude throughout. I prefer UPS to FedEx and USPS whenever I have the choice; I prefer this location of UPS over other locations now, hands down. Excellent service!

This UPS store is the best. Everyone is so so nice and helpful especially Ian. He has seen me take…read more3 -4 trips to the store as I was cleaning out my grandmas house who passed away. Thank you Ian and this UPS store for helping me!!!

They made some staff changes over the past two years and they are wonderful very efficient! :)read more

The woman who is consistently running the postal window is an absolute witch. She has been so rude…read moreto me each and every time I have had to come to this location. I (happily) use the Bryant University Post Office daily that closes at 4:30pm. When I can't make it there, I have to visit this location, and I always dread it. She is so mean. Very upsetting

While my cioncernis not with his location FedEX will not allow me to speak with anyone re:…read morefraudulent tracking information posted online. The autimated attendent cannot respond to my question/concern will not transfer me to a human nor local office. Incredibaly frustrating

Maybe my experience was an outlier?! Seems like this ship center isn't beloved by the masses but I…read morehad the most pleasant shipping experience here. A woman with a very thick Rhode Island accent (so comforting) called me sweetheart & went above & beyond to help me figure out my shipping situation. I was in & out in about 8 minutes. My only critique was how quiet it was in the storefront. I feel like shipping details are sometimes sensitive or private. With a dead quiet store, I could hear everything the guy in front of me was explaining to the employee. Some soft music would've covered that right up & made it feel less awkward inside.

Wanted 3 BR pieces taken away and 3 BR pieces moved across the hall for carpet…read moreinstallation....estimate was given...we accepted...then called to give day we needed this done after carpet was going to be installed. We called FIVE...YUP...FIVE times ...3 to major call center on line...then they referred me to our local Hunks...NEVER got a return. Really ticked me off. WTF! Called 1800 Junk guys...instant success...with no problems! Would never advise anyone to use them.

Do not use these movers. They did an absolutely terrible job. They dented my hardwood floors and…read morestairs, and scratched the newly painted stairs while moving the furniture. Not only that, they lost my side table. And on top of all of that, they refused to move my washer and stared they'd come back the following day to move it. Then they wanted to charge an extra 300$ to move it even though they charged us for it the first day they came. And, they picked up my furniture at 3pm and didn't get to my new location until after 6pm. To go from Woonsocket to Coventry it took them over 3 hours. And the manager offered no resolution, and was extremely unhelpful. I could not regret using this company more. Do not recommend.

Stopped in to purchase a few international stamps for holiday cards, a book of forever stamps and…read moreto drop off the hill of holiday cards that were ready to ship. There was a short line, and one employee on the register. He was delightful, chatting up all the customers, getting a few laughs and smiling like he just loved serving the public. You don't often get that at a post office and it was very refreshing. The line moved along pretty well depending on how many items each customer had to process and everyone was patient. There are a couple of tables in the lobby for filling out forms. One gentleman must have purchased stamps and was putting postage on a pile of cards at one of the tables. They have PO Boxes, shipping materials and cards for sale as well as flat rate boxes and envelopes available in the lobby so you can box up your items before going to the clerk for service. Passports are not processed here, but at the Warwick Post Office. Plenty of parking in their private lot, which is 'one-way'. A drive-up mailbox is located at the parking lot exit. Wheelchair buttons to auto open the doors if you need assistance are to the side of the entrance.

I was able to drop in and get small package ship with little to no waiting. The only thing, I…read moredidn't care for the cashier bending and pressing on my envelope asking me what was in there. None of your business and it's not fragile, liquid, hazardous, or perishable... it's a few sympathy cards in an envelope my goodness. All I asked for was for tracking lady and cheapest shipping rate.

Great service - responsive and flexible with my schedule. They cleared out my main drain line that…read morehad a clog and recommended what might be needed in the future. Reasonably priced for quality job done well.

They saved me when my basement sink was clogged and smelled like sewage all throughout the house! I…read morecalled them one night and they came out first thing the next day to fix my problem! The guy fixed the problem and thoroughly explained what the problem was and how he fixed it. I wasn't charged for an emergency fee either. Very fair price. While I hope I never have to call them again, if I have a problem they would be the first ones I call!

I'm not really much of a "tech" guy, so needing a new laptop computer I knew would be an…read moreexperience. I had looked at many in various locations and decided to make the purchase at Staples at Chapel View because of the nice education I received from Shaun. On the day of my execution of the purchase I met Steve who also was educating. I was also transferring data from my old machine at Staples as well as the installation of various programs. This takes a day to do. When I arrived to claim my new machine, Steve took me through all aspects of its operation and spent the time linking my printer and installing new printer ink among various other details and connections. Steve went above any typical customer service especially making sure I was as familiar as possible with the operation of the new machine and I really appreciate that kind of effort. So if you need tech service, I will very much recommend Steve or Shaun for your service.

The sales associates were super helpful and pleasant. This is one of the smaller Staples stores…read morethat I've been to. Not as much selection as other stores. Easy parking! If you use the app there are a lot of coupons!!

This place is a 'mixed bag' as far as trying to write a review. The store is large, wide, clear…read moreaisles and has a generous amount of parking out front. There is plenty of stock in many areas. Social media influencer in need of a light ring? They have those. Need office furniture? They have a pretty big selection. Files? Paper? Laundry detergent? Canned air? Basically most everything you could want to organize or run a business is here. Five stars for inventory. The other side of that coin is there is no one available to help. You have to wander around the store and hope you stumble upon what you are looking for. Yes, there are signs, but under what category do you shelf a 'ring light' for example? Is the water cooler under 'water' 'cooler' 'office equipment'? One person was working the print area. We didn't bother them, they were busy. The one person at the register was surly. We all have bad days, but this person was not an example of customer facing professionalism. Didn't speak unless absolutely necessary and that was just the spiel corporate tells them to say. We needed a large cart to move a box from the back of the store. He just pointed to the regular shopping carts. At check out there was no interaction other than 'do you want insurance'. So zero stars for customer service. Not a big deal. They have a nice selection and if we are looking for something they carry we'll stop in again. It just would have been nice to share a bit of friendly interaction with a fellow human being but, whatever.

I had created some posters for the business online and was just picking them up in store. They were…read moredone rather quickly and they looked really good, I did indeed love them and the quality of them was very good. But Luca (hope I spelled it right) was working the printing services area. I picked up my posters and I had asked him how much would he charge to laminate my uncle's obituary card, he quickly grabbed it and took care of it. I really appreciated how he handled it with care and told me don't worry about the cost that he would take care of it, this means so much to me as this is important to me and I didn't want it to be damaged. Luca was very sweet and left a lasting impression on me. I really hope Luca gets some praise for making my day and for being so kind, but also being a great employee. Making sure I loved the posters and showing them to me and also doing that favor for me with my uncle's obituary. Lucas customer service was on point and I appreciate it so much. I will for sure be doing ALL of my printing services for the business from now on, here! All thanks to Luca!

A UPS store in Smithfield Rhode Island was very good. The staff was super friendly. The cost was…read morefree to use my return of my Amazon products and no envelope needed. I was in and out of the store in less than two minutes. Service was unbelievable good thank you for an awesome experience. I really liked that I could just go in the store scan the sheet from Amazon and they would take the package and give me a receipt in less than 30 seconds.

I was in Smithfield and I remembered that I needed to get some packaging and shipping supplies, so…read moreI decided to stop at this UPS store and see what they had. They had a good selection of packaging items and I was able to get what I needed. I noticed their printer/copier as well, which is a good thing to know when you need to make copies. Friendly staff.