No star rating. Been tracking a package for two weeks now, it's stalled with no information. It's…read morefrom eBay and they keep bumping up the delivery date so I can't request a refund. This Newburgh distribution center does this to about a third of my packages, gets there and then either winds up days later in Queens or Boston or Los Angeles, but this time, it's in the USPS black hole. This place is total garbage and every useless POS working there needs to be fired. And there's no way to contacted these incompetent clowns.

if I could put 0 STARZ I would now idk if this is the correct post office but I'm writing a review…read morefor the Newburgh plant location. they are very disrespectful there they talk to they're employees very rudely and it's unacceptable.. management needs to be changed .. belittling someone one when they are just asking for help is no way to work this post office needs to be under investigation or better yet mangers need to be retrained demoted or better yet fired . that's my review have a nice day.

Overall 2.75 stars. Its not like usps cares about reviews. I'll write one anyway!…read more This post office is Conveniently located 7 minutes or so from home. I avoid the USPS w/ a passion because it usually means I'll be in a super long line and/or have a crabby worker LOL. Hubby hates it more than I do. He says they always mess up and they have a bad attitude. I prefer going to FedEx but that just meant a longer car ride, they also don't charge extra to pack your shipments, guess I'll take the ride when I feel like being cheap and not too lazy. Anywho at the USPS I've gotten dopey workers, but I always smile and treat them nicely and I'd say 99% of the time, they're nice back to me, and this last time the worker there was very helpful by printing out a receipt that I lost so I could then track my package. Like I said, I try to avoid coming here. I try to do everything I can online so as to not have to mail anything. I do use their outdoor mail drop sometimes.

Customer service, delivery service, I received a card from a family member it was delivered in my…read moremailbox torn open. I'm thinking whoever did this thought there was money inside the card, there wasn't, but I'm surprised the carrier actually delivered it in that condition, leads me to believe the carrier was the person that tore it open and was stupid enough to deliver it!

Terrible service. Everything always arrives at least a few days after the scheduled delivery date.read more

My second review. Same false delivery notification. Driver lies about where it's at, probably to…read moremake quota. No customer service. 10/10 would not recommend. I hope your parents are proud.

I needed to mail a laptop to a relative in Miami. I was asked what was inside, and I said it was a…read morelaptop so to please mark it as fragile. While the personnel seemed helpful (prima facie), the effectiveness of the services is very questionable. It has been exactly one month and my package never arrived to Miami. In fact, it never left NY, tracking stayed "In Transit to Next Facility". I went through all the hassle of initiating reports, including a "missing" search request, and there has been little or no communication (boiler plate email full full of instructions about filing more claims) and a total lack of accountability. If I ever even use the USPS again (which I will try not to), it will not be this post office.

Service has improved. The "rude" lady everyone is mentioning no longer works there as she has…read moreretired. As a local resident that used to have a PO Box it took me 7 months of saying hello and asking her how her day was to break the ice with her to get greeted pleasantly. It shouldn't have had to be that way but it was. The older gentleman is a bit odd but he shows up everyday and does his job corectly which I cannot say about everyone these days. I am not sure why they bother to have a phone as it rings and no one every picks up, they must be affiliated with Walmart in Newburgh, NY as I can call either of them non-stop for a year and never get a person answering. All in all, much better, mail gets delivered on time and I haven't had to complain for over 2 years. I call that a TRIUMPH!

What goes on there? Packages that are supposed to be delivered to street addresses by fed ex or…read moreAmazon wind up at the post office which then turns around and returns to sender?

I've been trying to call them about the status of a package that was delivered to them. I called…read moreboth numbers and no one picks up.