I have had problems with every single package that's been shipped to me via usps. They provide…read morefalse tracking information with fake delivery notifications. Every single package, like each single one, says "delivered", "left at mailbox", etc. Nothing shows up. Even my regular mail is delayed. My packages, if ever delivered, will show up weeks later tossed at random spots. I've found them thrown in the parking lot, on the stairs, pretty much anywhere but the mailbox. Pretty horrible service. Do you guys falsify your delivery numbers to meet a quota? I hope you every one of your employees gets food poisoning.

This post is is open until 4 p.m. on Saturday that is crazy that's insane and they're pretty nice…read morein there

I needed to mail a laptop to a relative in Miami. I was asked what was inside, and I said it was a…read morelaptop so to please mark it as fragile. While the personnel seemed helpful (prima facie), the effectiveness of the services is very questionable. It has been exactly one month and my package never arrived to Miami. In fact, it never left NY, tracking stayed "In Transit to Next Facility". I went through all the hassle of initiating reports, including a "missing" search request, and there has been little or no communication (boiler plate email full full of instructions about filing more claims) and a total lack of accountability. If I ever even use the USPS again (which I will try not to), it will not be this post office.

Service has improved. The "rude" lady everyone is mentioning no longer works there as she has…read moreretired. As a local resident that used to have a PO Box it took me 7 months of saying hello and asking her how her day was to break the ice with her to get greeted pleasantly. It shouldn't have had to be that way but it was. The older gentleman is a bit odd but he shows up everyday and does his job corectly which I cannot say about everyone these days. I am not sure why they bother to have a phone as it rings and no one every picks up, they must be affiliated with Walmart in Newburgh, NY as I can call either of them non-stop for a year and never get a person answering. All in all, much better, mail gets delivered on time and I haven't had to complain for over 2 years. I call that a TRIUMPH!

Well the biggest thing is to get here when there's not a line. If you do that I believe you're just…read moregoing to feel like it's in the other location, but they do have some bottlenecks, when it comes to taking care of the groups that come in. Every single time I've gone, and I have guiding employees that seem very interested in giving me good customer service. So if you have come in and you weren't happy because you got stuck in a line yeah, you're going to have to come back at a different time or just swing the line like the rest of us. Maybe they can fix the bottlenecks when the groups come in, I don't know if that's scheduling when they know people are getting out of work and about to come in or on their way to work or on lunch breaks I'd have to pay attention to the times that I come when there is a big line. So if you can't try to get there during one of their off times then yeah your experience is going to be bad and you might be in that 8 to 10 minute line waiting.

I love the staff. Just take a moment to recognize how busy they are and you will see the…read moreefficiency. Even when someone shows up with 14 amazon returns, and 5 people on line, they get you out quickly. People bitching while online, please, it's usually the turd in front of you that's farkin things up. Love the new location.

All of the prices are going to be the same no matter what location you go to. I like that I had…read moreparking right in front, and I like that the line was pretty fast. I asked for an item that most locations don't stock but they had it in stock here for me. I have just been it so many locations where the lines are out the door so I am very happy that this one went fast. I will be back and this is a great location sneak to.

No star rating. Been tracking a package for two weeks now, it's stalled with no information. It's…read morefrom eBay and they keep bumping up the delivery date so I can't request a refund. This Newburgh distribution center does this to about a third of my packages, gets there and then either winds up days later in Queens or Boston or Los Angeles, but this time, it's in the USPS black hole. This place is total garbage and every useless POS working there needs to be fired. And there's no way to contacted these incompetent clowns.

if I could put 0 STARZ I would now idk if this is the correct post office but I'm writing a review…read morefor the Newburgh plant location. they are very disrespectful there they talk to they're employees very rudely and it's unacceptable.. management needs to be changed .. belittling someone one when they are just asking for help is no way to work this post office needs to be under investigation or better yet mangers need to be retrained demoted or better yet fired . that's my review have a nice day.

Very upset with Fort Montgomery post office rats outside on the front walkway. Stop leaving birdseedread more

Very nice post office. Friendly staff. Beautiful building. A…read moreclassic.

Customer service, delivery service, I received a card from a family member it was delivered in my…read moremailbox torn open. I'm thinking whoever did this thought there was money inside the card, there wasn't, but I'm surprised the carrier actually delivered it in that condition, leads me to believe the carrier was the person that tore it open and was stupid enough to deliver it!

I have been calling a confirmed Telephone number for days. The phone rings to a Wireless customer,…read moreand no one ever answers.

Asked to speak with Postmaster after mailing a package. It is a serious issue with mail. ONE…read moreemployee there in the package rm, 3 of us waiting . Employee stated he's not in, he'll be in on Monday. When I mentioned the problem, knowing that mail delivery has been farmed out to USPS in Newburgh and we are missing mail or having it sent back with yellow stickers, he shrugged his shoulders, unconcerned and said, "yeah, Newburgh can't do their job." No concern at all.

This is the WORST Post Office in the USA. The Postmaster is rude and stupid. Held my mail today…read more3-4-2026 for a request made in 2025. He wouldn't tell me his name and told me it was for me "to find out". Dumber than dirt. He can't read or count. Loud and boisterous and stupid as well. wish I could give 0 stars or - for review. AWFUL