Very nice post office. Friendly staff. Beautiful building. A…read moreclassic.

I've given up on these post offices. My main concern is the false delivery notifications they…read moreprovide to me. I'll get a notification saying "package delivered in/at mailbox" but nothing. It's frustrating because projects are a big part of my job and I can't plan if I don't know when parts are coming in accurately. After these alerts, I'll find my mailbox full a few days later with like a month worth of letters (not my packages). I've actually missed bills for this reason. (EZ-pass, stuff of that nature). The worst is when they lied and said they couldn't deliver because they didn't have a gate code. There's literally no gate where I live, nor anywhere nearby. I feel like their staff is just unethical, lazy, and has horrible organization. I'm surprised they don't steal mail. Not that anyone reads these, but tsk tsk tsk. Semi-related, but a friend of mine saw one of their drivers piss in a bottle outside the truck before emptying out a mailbox. What if a child saw that? How naughty.

The most I can say about this post office is it's immaculately clean and the location is…read moreconvenient. Staffing levels here seem to be sufficient. There are 2 registers, which are usually both open when it gets busy. However, during the afternoon, it's not uncommon to see lines out the door. The main lobby has 2 recyclable bins with locked lids for all the junk mail box holders receive. However, every time I go here, the locked lids are open. This is a serious threat for identity theft for anyone disposing of any junk mail related to credit or identity. The staff are hit-or-miss here. Some employees are friendly, some are miserable but make an attempt, and some have foul attitude problems. Because it's a smaller post office, the mail seems to take a while to arrive here.

I have had problems with every single package that's been shipped to me via usps. They provide…read morefalse tracking information with fake delivery notifications. Every single package, like each single one, says "delivered", "left at mailbox", etc. Nothing shows up. Even my regular mail is delayed. My packages, if ever delivered, will show up weeks later tossed at random spots. I've found them thrown in the parking lot, on the stairs, pretty much anywhere but the mailbox. Pretty horrible service. Do you guys falsify your delivery numbers to meet a quota? I hope you every one of your employees gets food poisoning.

This post is is open until 4 p.m. on Saturday that is crazy that's insane and they're pretty nice…read morein there

All of the prices are going to be the same no matter what location you go to. I like that I had…read moreparking right in front, and I like that the line was pretty fast. I asked for an item that most locations don't stock but they had it in stock here for me. I have just been it so many locations where the lines are out the door so I am very happy that this one went fast. I will be back and this is a great location sneak to.

Very upset with Fort Montgomery post office rats outside on the front walkway. Stop leaving birdseedread more

I'm writing this at 10:35 am, been here 3x today... the guy said my package hadn't been sorted. I…read moreget a text saying it's gonna be delivered today. I figured that meant it had been sorted, showed up just now and he said the guy took it out with him. The whole point of coming in 3x was to pick it up so I didn't have to wait till 6pm when it got dropped off at the house! There's a gentleman there that's helpful, apparently he's off on Friday's!

Well the biggest thing is to get here when there's not a line. If you do that I believe you're just…read moregoing to feel like it's in the other location, but they do have some bottlenecks, when it comes to taking care of the groups that come in. Every single time I've gone, and I have guiding employees that seem very interested in giving me good customer service. So if you have come in and you weren't happy because you got stuck in a line yeah, you're going to have to come back at a different time or just swing the line like the rest of us. Maybe they can fix the bottlenecks when the groups come in, I don't know if that's scheduling when they know people are getting out of work and about to come in or on their way to work or on lunch breaks I'd have to pay attention to the times that I come when there is a big line. So if you can't try to get there during one of their off times then yeah your experience is going to be bad and you might be in that 8 to 10 minute line waiting.

I opened a mailbox at this location for my business on June 2 and paid in full. I was told I would…read morereceive a phone call when my mailbox key was available for pickup. Since then, I have followed up multiple times. I checked back on Friday and again today, June 10, only to be told that my key is still not available. While I was there, staff appeared confused and were searching around to see if a mailbox key had been prepared for me, but ultimately could not provide one. I also feel very uncomfortable with the fact that staff seemed confused when trying to locate a mailbox key intended for my business. If there is confusion over something as basic as a mailbox key, it makes me question how my business mail and packages would be handled at this location. After waiting more than a week without access to the mailbox service I paid for, I requested to cancel and receive a refund. I was then informed that I would not be refunded, despite never receiving the key or being able to use the mailbox. I find this unacceptable. If a customer pays for a service, they should receive what they paid for. In my case, I paid on June 2 and, as of June 10, I still do not have a mailbox key. Refusing a refund for a service that was never provided is extremely disappointing. As a business owner myself, I find this very unethical. Businesses should be held accountable for delivering the services customers have paid for. Collecting payment immediately while failing to provide access to the service and then refusing a refund is not how customers should be treated. I do want to note that the young lady who assisted me was polite, professional, and respectful. My frustration is not directed at her personally, but rather at the way this situation was handled and the lack of a reasonable resolution. If you're looking for a mailbox, I would recommend considering another UPS location or the post office. My experience was that payment was collected immediately, but the service itself was not available, and no reasonable resolution was offered. Based on my experience, I cannot recommend this location.