I'm not sure how many people read Yelp reviews regarding a post office. It's not like you can go…read moreanywhere else that does only what a post office does. I thought I reviewed this once before, but obviously I passed on the opportunity. I think at that time, I would have scored this post office a 1 or 2 star. They seem to be way understaffed for this type of demographic. The first time I was there, there were only 2 people at the counter. The lady I dealt with at the time was pretty nasty. This time was different. There were still only 2 people at the counter, but they were much friendlier and helpful. I only had a simple identity verification that needed to be done at the post office. I hadn't been inside a post office in years. Surprised to see they sell Hallmark greeting cards as well as many other accessories. They also had more automated kiosks.

On 5/6/25 I asked the customer service rep for two books of Betty White stamps. I was told they…read morewere discontinued. She lied. I found and ordered them online via USPS. The quality of the worker was horrible. Now I see why nobody else was in line. Hope she was disciplined.

Customer service is good, however several of us living in CH did not receive letters sent over the…read moreholidays and NO ONE answers the phone.

We had a snow storm over the weekend and they have not delivered mail yet on sat,mon,Tuesday. What…read morehappened to delivery rain sleet or snow. And no one answers the phone to help us understand. I would drive there to get my mail if i needed to. But all the money we pay in taxes and that they get paid this is not exceptable. They need better help. The roads are fine there is no reason for this. It is really crazy.

Try to call about picking up my mail in person. All I get is a phone AI or whatever trying to…read morefigure out how they can solve my issue without talking to a human being. The computer keeps asking why I am calling and then trying to suggest that something different than I said. It's frustrating in a waste of my time. Finally they said that we connect me to someone in 14 minutes. I think if most businesses ran like this they would be out of business certainly out of customers.

I come to this post office to mail packages when the post office in my neighboring town closes at 5…read morePM, since this location stays open until 6 PM on weekdays. I've always had a great experience here -- the clerks are friendly, efficient, and very helpful.

I second what Joan R. says about Ivana, the postal clerk. She is extremely rude and scary. She was…read morehollering at a lady standing in line talking to the guy in front of her. Ivana hollered loudly that the lady was "ignorant". Could that be harassment? We were all very uncomfortable.

The lady Ivana is super arrogant. I went there to mail a pkg and she was snippy when I asked about…read morepricing. After I paid her, she reached over the counter and rated herself on the TouchPad before I was able to do so. She rated herself the highest rating. She did it with everyone. I was stunned that she did that without giving me a chance to rate my own service. It won't happen again. Many complaints about her I see online. She forgets she is in customer service!!! Thank God Tom is back. He is the only reason why I go there but sadly today it was just her. Super rude gal.

What's happened to "normal" delivery of first class mail? It took a week to go one mile (birthday…read morecard). Another - it took 2-1/2 weeks to come from 2.5 miles away. From where I live, it took over 2 weeks to go to Pittsburgh, Pa. My check for my dentist has not been delivered since May 13th. WHY??? People in Marlkress post office, Cherry Hill never answers their phone. Rude!! Anyone else dealing with this issue? Nothing is the same.....

The US Post Office on Kings Highway is my go to for my mailing needs…read more A few notes/tips: - Come prepared- have your boxes labeled are ready to mail. - Avoid Mondays- these are the busiest. - Expect lines- it's the post office. - PO boxes are available at this location. - In addition to priority mailing supplies there are additional boxes/ mailing supplies for purchase. - This location sells giftcards for a variety of stores. I have never had an issue with the staff here. They have always been friendly, even during the busiest of times. Special shout out to to Tom- he is one of the best here!

This post office can move a little quicker then the one in Cherry Hill, so although its a longer…read moredrive- the line is typically shorter. The post office building is split into two sections. The first has all the PO boxes, the second has the customer service and both sections have boxes and ares for your to prepare your mail. The customer service area also offers decorative envelopes and boxes for sale. Quick tip: Bring a pen, this isn't TD Bank and there aren't ample amounts of pens to use, so if you didn't prepare your mail before arriving bring a writing utensle.

I traveled to the Maple Shade Post Office after hearing the lines were usually shorter and the…read moreemployers were nicer. This was not at all the experience I had. I came in post christmas, so the post office was packed, yet there was only one employee working while the line was growing out the door. There were other employees who would pop in and offer to show people how to use the self service machine to buy stamps, but did not help any additional customers. The employee who rang me up was rather rude and I thought it was extremely odd he announced my total loud enough for the entire store to hear. Also, this location had run out of certified mail tickets. Not sure how it's possible for a post office to run out of those, but they offered no suitable alternatives in trying to help other customers out who needed them. I won't be back here anytime soon.

Despite being severely short-staffed, Mel provides excellent information and knows her frequent…read morecustomers by name. If she doesn't know the answer (or have a recommendation) herself, she knows who the customer can contact. No matter how many people are in line, she focuses on whoever is at the counter until they are satisfied. One minor complain: please get the poor lady some help!

Brain dead and incompetent…read more They had one job: print out my label and send a package. They manage to print out the label and then lost the package apparently forever. I was told by the unhelpful lady behind the desk that they never received the package even though she was the *same* lady that took the package and printed the label and put the label on a package only for it to disappear. So basically she fucked up and she's trying to make it seem like I dropped the ball. No ma'am. That's a one star review. She argued that there's no record of the package after I printed the label. I did not print the label. I do not have a printer. She printed the label while I watched and then lied about it. The same unhelpful civil servant who lost my package then offered me assistance in filing a claim. Brain dead and incompetent. It breaks my heart that my tax dollars are paying for this person's pension. Your mileage may vary.

It's not often I expect to have a great customer service experience at the post office but it was…read moreso unexpectedly awesome that I had to write about it! First, this post office is very neat and clean inside. All of the pens worked and there was plenty of space for me to write out addresses and get everything organized before I walked to the counter to ship my packages. What really put my experience over the top was Cathy, or Cat I think she goes by. Extremely friendly, knowledgeable and patient. She was multi-tasking all of my shipping needs, explaining everything AND taking care of other customers questions when appropriate. She seemed like she knew everyone who walked in and took great pride in her job. Needless to say, I walked out of the Post Office with a big smile on my face all because of her customer service!

Same rating, but I had to say that when I walked in and saw the LONG line, I contemplated leaving…read more But then, the ONLY employee (female) working there did some magic! She was waiting on one person, and asked THREE others what they needed - finished up her initial transaction, and HELPED THE OTHER TWO at the same time! Damn! I was next and told her that I wanted a book of stamp and was paying with a card - I was following suit - I felt like this was Seinfeld's "Soup Nazi" applied to going postal - or TO the postal. I was in and out within five minutes and told the teller that I was impressed - she thanked me, unlike the other miserable customers. It's lunch time for God's sake! I hustled back to my office, and was only one minute late, which I'll make up on the back end.

Small type on packages is causing 5 and 6 to look like the same number. We've had more misdelivered…read morepackages than ever. While it's not a lot and I'm not sure where along the line the misreading occurs, they should review the type styles and analyze what is causing the misdeliveries.