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Monmouth Junction, NJ

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US Post Office

1.5 (15 reviews)
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9 years ago

Called to track a package that was possibly lost. The person who answered the phone was very helpful,

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5 years ago

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Ask the Community - US Post Office

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US Post Office

US Post Office

(5 reviews)

If you knew how the United States Postal Service is run, you would never complain again (at least…read moreto the guy weighing your package.) The Post Office is for all intents and purposes a jobs program managed through a strangulating thicket of outmoded work and funding rules by the United States Congress whose members all want to deliver jobs and pork to their districts damn all sanity and economic logic. Congress has driven the country $30T into debt, do you think for a minute they're going to shed their fiscal mania for the Post Office. Most of these legislative leeches couldn't run a fruit stand profitably. Over the past twenty years first class mail has all but evaporated and the front desk at the USPS has gone from selling stamps to handling pallets of online shipments while their Congressional overseers have allowed UPS, FedEx and Amazon to eat their lunch on pricing and speed. So, if things seem a little haywire I never blame the good folks on the front lines. Sure the mail has been a little slow but I blame our latest and lamest Postmaster General Louis DeJoy who in a desperate attempt to Make the USPS Great Again has intentionally cut back hours, services and available technologies to their legally permissible limits. And let's be real, over the last decade customer service has taken a nosedive in every conceivable industry from health care to the Jelly of the Month Club so rudeness and incompetence is hardly an exclusive virtue of the USPS. Like anywhere else, it just depends on who you get. The USPS does a fine job considering the idiots running the joint. Five stars for the front line who soldier on admirably while their masters choke on the entrails of their pork. Oink on Senators.

Yes they can drive you crazy. But they deliver (ahem) day after day. Their costs to mail packages…read moreis way cheaper than the competition. The employees are almost always patient and kind. They're always on their feet. They have to deal with us...the public. AND they are restricted heavily by the government. If they were a publically traded company I'd buy stock in them.

US Post Office - 24 hour self service kiosk

US Post Office

(5 reviews)

37 years spotless Quality Service consistency cordially +…read moretime impeccable don't forget passport service excellent

Came here for a passport appointment for our newborn baby and had a horrible experience with Jacky…read more First off, the government website says this location offers photo services on site. They do not. Jacky also claims that the camera they have on site is poor quality. And that she or her coworker were supposed to call us ahead of time to let us know that we needed to secure the photo elsewhere, but we never received a call. Her excuse was that they were swamped/busy yesterday. Secondly, she directed us to go to the Walgreens across the street to get the photo taken, and that she would see us right away once we came back. That Walgreens refused to help us - they claimed they do not take baby photos. So we were given the run around. We luckily went to the CVS down the street who was more than accommodating. However, when we returned to Jacky with the photos, she rejected them and said they were the worst that she's ever seen. While they did not meet the required standards, Jacky did not have to be so rude after she created a stressful morning for us. She kept trying to push us off to the Kingston location to handle us instead. If you ever have a newborn, then you'll be familiar with how stressful it is to ensure that appointments happen between the timely limitations of feedings & nap times. We spent our entire morning driving back and forth and coming in and out of the Kendall Park Post Office, and ended up with a grumpy baby and no passport application processed. Extremely let down and disappointed.

US Post Office - postoffices - Updated October 2026

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