The USPS employee at desk could not have been ruder. She was dismissive of my issue that their…read moreIncompetent postal delivery worker created. I would give them zero stars if available. All of these freeloading government workers need to be fired and the postal service privatized. Also, on a separate issue, since when does it take 15 days to deliver a first class letter?

The Post Office is what it is. What makes it great are the ladies at the counter. The two…read moreMarissa's. They help me every single time. These are probably the best people there aside from my mail person Teresa. She's amazing too. I love when I go there and see at least one of the Marissa's because I know I will get the help I need. I will.day that there is another person on the windows that isn't as helpful. She has a bit of an attitude. I dread seeing her because I know, the attitude is coming. Everyone that works there should have th3 same attitude as the Marissas and Teresa.

Don't answer phone when we are waiting for yesterday's mail…read more Miss the truck from main distribution center downtown. Is it running late or they releasing the carriers to early?

I don't know why I even bothered to try the BS office, other than I didn't think I would make it…read moreout to Grain Valley before they closed. I should have known better. The BS office is dirty with rude staff, but Grain Valley is always clean and the staff here is very nice and always have smiles on their faces. I have never had a bad experience here at the Grain Valley branch. Any time I have come in for in-person errands they have been friendly and helpful. I wish my incoming packages could come through Grain Valley as well!

I sell on eBay and frequently mail packages from the Grain Valley post office. I have been using…read morethis post office several times a week for over 11 years, since I moved to Missouri from a lifetime in California. I have never had any issues or a problems at the Grain Valley Usps. There is rarely a line and the employees are always extremely courteous and helpful. I love my small town Grain Valley Post Office. We are fortunate to have it. Thank you to everyone who works there. You do an outstanding job! ~K. Sarna

first lost package someone tore the box, cut out the old mailing label and put it on a new one,…read moredamaged and lost items and didnt report it opened or damaged in transit. Lost mail for over 2 weeks. hmm wonder why. They tossed or should i say threw all the stuff back in the new box. JERKS! second lost package all in one month . Went to kcmo then indep then kcks then back to sender then back to kcmo looped I went in to check and they couldnt tell me where it was even with tracking. I said I did a missing package. The laughed and smerked and said that wont do any good. What a bunch of JERKS! im telling everyone not to mail through USPS they even said they dont have enough people to unload the trucks.

I am new from Nashville. I have only mailed something from there three times. Two were priority…read moremail and was regular. Both priority packages took 2-3 weeks to get to the destination. The last one was regular on monday the 27th. Today it just left the 30th and scanned at the kc distribution center. So for 3-4 days it sat someplace in the facility. Supposed to be delivered in SC today. Not still be in KC. Last time I use USPS.

They won't answer the door. Point blank, there isn't staff at this location to assist the public in…read moreany way. There's a door that says to ring for assistance and when you ring it and wait for twenty minutes nothing happens. Feels like this should be labeled as a distribution center if nobody is there to help the public.

I'm not sure how Justin has a job. Doesn't answer the phone, won't come to the window. I waited a…read moremonth for my mail keys because he just flat refused to help me. My mailbox is now broken and I can't get ahold of anyone. So I guess he just does nothing? I've talked to his mail carriers and they all say he sucks too. Even the ones that left that specific post office. I can get ahold of every other post office but this one. Justin just doesn't do anything.

The post office near my place had a sign that said to come to this post office location (4810 NE…read moreVivion Rd) to buy stamps. I didn't want to buy stamps but rather send a letter out. This was a little further from my place, but I like to drive so it wasn't a problem. I came about 25 minutes before they closed (5pm) on a Monday and there was a super long line. Of course, it will vary on the days you come but that was just my visit. The interior had wood panels and it was pretty small. The employee who helped me was nice and the process was super fast. Great! I didn't take a picture of the interior because there were so many people that I didn't want any of them to think I was taking a picture of them. lol Oh and if you're coming from I-35S (and after you make a left off the off-ramp) then it'll be on the right next to the CVS Pharmacy. I posted up a picture of their hours that's on the side of the building.

Was in Dollar General down the street from this post office. Postal worker came in with no mask,…read moreasked her where her mask was, and she dismissed me saying, they bother her, she won't wear one. I believe someone should be made aware of this issue.

first lost package someone tore the box, cut out the old mailing label and put it on a new one,…read moredamaged and lost items and didnt report it opened or damaged in transit. Lost mail for over 2 weeks. hmm wonder why. They tossed or should i say threw all the stuff back in the new box. JERKS! second lost package all in one month . Went to kcmo then indep then kcks then back to sender then back to kcmo looped I went in to check and they couldnt tell me where it was even with tracking. I said I did a missing package. The laughed and smerked and said that wont do any good. What a bunch of JERKS! im telling everyone not to mail through USPS they even said they dont have enough people to unload the trucks.

I don't live in Independence, but the few times I've been up to this location, the employees were…read morevery friendly and prompt. They talked with the customers like old friends, and it was very refreshing, considering how surly the employee was at the one in my town. I go here to get international stamps, and I'm always in and out very quickly, even when there's a line.