We are always coming to this store & everyone seems to be so polite & efficient. Brandon, however,…read moreseemed like he needs to find something else because customer service is not his strong suit! I have never felt more disappointed or disrespected from an employee there until now. He was rude! Did not say hello, pointed to where I was supposed to put my package, & handed my receipt & did not say one word. Fire him. He's horrible!

They are very busy. So if you go find out what time is the best to get you in and out. I mailed 2…read morethings in a box. I had one thing that was of value in a plastic bag with a knot tied in top and put into another bag with the knot tied in top. When I received my package they had gone into both bags. How do I know ? The interior bag was packed sideways. I didn't do that. Have no trust of them now. You should always put anything valuable into a sealed container if you use them to mail.

They won't answer the door. Point blank, there isn't staff at this location to assist the public in…read moreany way. There's a door that says to ring for assistance and when you ring it and wait for twenty minutes nothing happens. Feels like this should be labeled as a distribution center if nobody is there to help the public.

I'm not sure how Justin has a job. Doesn't answer the phone, won't come to the window. I waited a…read moremonth for my mail keys because he just flat refused to help me. My mailbox is now broken and I can't get ahold of anyone. So I guess he just does nothing? I've talked to his mail carriers and they all say he sucks too. Even the ones that left that specific post office. I can get ahold of every other post office but this one. Justin just doesn't do anything.

It's great my mother works here and she said there was some spiders in her office but other than…read morethat it's a great little place

Absolutely useless. Walked in. zero kindness or energy. Girl at desk was a zombie and guy in back…read morewas a one word "nope" when asked if they could help in anyway. Avoid. Avoid. Avoid. July 11 - update. (In reply to them now that they saw they deserved a 1 star and asked to connect)) "Went to the UPS store on Corinth. Amazing experience and customer service. Rated then 5 stars instantly. Entire family and friends also have agreed that your front desk service is a deal killer and they get lousy service all around. They've all moved on. Lesson learned hopefully from you and your staff."

The crew here is pretty on it. I recognize some faces from the old Plaza location where they ran a…read moretight ship, and it's continued in this smaller but more accessible Brookside location. I get hung up on shipping as the costs vary widely, I don't always know what box to use, and it's just a general black hole at times. They'll get you set straight here and usually with a smile. The prices are what they are, sometimes fair, sometimes a bit high but it's on par with any other shipping services as far as I know. It's also very easy to get in and out here. There is street parking, the ability to walk a block or two, and even their own little lot attached to the west side of the building. A regular staple for me as someone who works remotely and it's always quick and easy.

Just stopped in here after work to drop off a package, the temperature dropped over 20 degrees in a…read morematter of hours so I just wanted to run in and get out quickly. I waited at the counter about 30 seconds then was greeted by Cathy. She was a ray of sunshine, so friendly and energetic. She actually made my day and gave me energy! What a nice change to have such a genuinely nice person assisting people. I will definitely come back to this fed ex location especially if everyone there is so nice. Thanks Cathy!

Once again, I gave this fedex a chance... Once again, i was disappointed…read more I wanted to ship a package out of the country and inquired how to do it. Unfortunately, I got stuck with Brian, who apparently it's the only employee who is ever there. Got stuk with him last review, too. Anyway, Brian proceeds to hand me documents about regulations and procedures and says the recipient will be too complete documentation on their end. Bullshit. I go to the fedex on n. Oak... They are super helpful. They take my information and give me a price quote. No documents for recipient to complete. Fedex in Walmart is the worst. If you see a guy named Brian working there... Try to get someone else if you can.