I don't know why I even bothered to try the BS office, other than I didn't think I would make it…read moreout to Grain Valley before they closed. I should have known better. The BS office is dirty with rude staff, but Grain Valley is always clean and the staff here is very nice and always have smiles on their faces. I have never had a bad experience here at the Grain Valley branch. Any time I have come in for in-person errands they have been friendly and helpful. I wish my incoming packages could come through Grain Valley as well!

I sell on eBay and frequently mail packages from the Grain Valley post office. I have been using…read morethis post office several times a week for over 11 years, since I moved to Missouri from a lifetime in California. I have never had any issues or a problems at the Grain Valley Usps. There is rarely a line and the employees are always extremely courteous and helpful. I love my small town Grain Valley Post Office. We are fortunate to have it. Thank you to everyone who works there. You do an outstanding job! ~K. Sarna

The Post Office is what it is. What makes it great are the ladies at the counter. The two…read moreMarissa's. They help me every single time. These are probably the best people there aside from my mail person Teresa. She's amazing too. I love when I go there and see at least one of the Marissa's because I know I will get the help I need. I will.day that there is another person on the windows that isn't as helpful. She has a bit of an attitude. I dread seeing her because I know, the attitude is coming. Everyone that works there should have th3 same attitude as the Marissas and Teresa.

My issue is that I haven't been able to receive mail address to me at my home address for the past…read moreyear and a half. It's a real problem. My residence is actually an independence however when my daughter moved out 2 years ago she turned in a change of address but when she did she only wrote, "The _______ Family" instead of just her own name. So since then all of my mail was going to her new address. Long story short, I've already went to the Independence post offices, multiple times explaining my problem, following their instruction to make a change of address and all the steps to fix it. Still not getting mail. Finally decided to go to blue springs post office, maybe they are a little more competent. That was a ridiculous expectation. The unhelpful and unprofessional white lady that I spoke to clearly decided from the start that she wasn't going to go out of her way to look into anything. Her solution was for me to start with Independence. Obviously she missed that part when I was explaining the situation to her. Also it was after 3:30 so probably too close to quitting time for her to further assist me. I didn't expect blue springs to be even more incompetent than Independence but you learn something new all the time.

Postal clerk at counter was very nice. Post office is small and older but neat and clean. I was…read moredisappointed that they don't have a notary there. I don't live in Oak Grove but was there today and desperately needed something notarized. The post office in my hometown has a notary on staff so I thought maybe this location would.

They seem to be good at tracking down packages... which is good since our carrier seems to misplace…read morethem so frequently. It's a headache and I wish they would fix the issue. A little more attention to detail would save a lot of time for everyone involved. I just try not to think about the mail I have missed that I didn't know was coming.

first lost package someone tore the box, cut out the old mailing label and put it on a new one,…read moredamaged and lost items and didnt report it opened or damaged in transit. Lost mail for over 2 weeks. hmm wonder why. They tossed or should i say threw all the stuff back in the new box. JERKS! second lost package all in one month . Went to kcmo then indep then kcks then back to sender then back to kcmo looped I went in to check and they couldnt tell me where it was even with tracking. I said I did a missing package. The laughed and smerked and said that wont do any good. What a bunch of JERKS! im telling everyone not to mail through USPS they even said they dont have enough people to unload the trucks.

I am new from Nashville. I have only mailed something from there three times. Two were priority…read moremail and was regular. Both priority packages took 2-3 weeks to get to the destination. The last one was regular on monday the 27th. Today it just left the 30th and scanned at the kc distribution center. So for 3-4 days it sat someplace in the facility. Supposed to be delivered in SC today. Not still be in KC. Last time I use USPS.

Ok this 1.7 stars needs to get a couple extra stars. The old grumps are almost all gone. The nice…read morefellow that helped me was great and super nice. No issues. Just great service. So let's get there stars up!! Good to go

Best Post Office in Missouri, they are fast, friendly and helpful. I have never waited in line for…read moremore than a few minutes and that was during the holiday season. I wish other Post Offices took care of you like this one. Thank you!!!!

Automatically goes to a shit show automatic system. Ruins the whole day push 1 now 4 nothing you…read moreneed is on the system. All I need to know is where did all my mail go last month that was dropped at HYVEE? Anything mailed that day never made it. Bills attorneys paperwork. All I need to know is am I the only one? Sheesh screw your stupid trash automatic system

I wish they gave a zero for rating.. I understand we had a snowstorm the first of January, but I…read moredon't understand why I didn't get mail for dates?? Everyone, Amazon, UPS and even Uber eats were able to deliver. What is up with Liberty Missouri these days? I used to be proud to live here. I couldn't even get my trash picked up! Our post office needs to step it up I had an order coming through the mail that said it would be here Tuesday. Apparently it's just been sitting at Liberty Post office. Pathetic

Worst service ever, postal workers are either high all the time or can't read numbers, either way…read morewe need new workers as we aren't receiving mail or packages and they dont care.

The staff here are just so rude and act lice you're bothering them. I brought up mail from my new…read moreplace from the past three owners and the older blonde lady working asked real snotty, "well who lives there then?" I went to tell her and she's like "never mind, write it down." So I did. I told her we had more mail that we needed to bring up because it's accumulated in the mailbox, very rudely again "Don't touch it! It's not yours so leave it, the post man will pick it up!" I told her we need room for stuff in our name to be able to fit in the box and the post man hasn't picked anything up after leaving notes that the mail isn't ours. She then just rolls her eyes and I just walk away. This is why the post office locations are dying out, due to rude staff who just don't care that you're trying to do the right thing.

first lost package someone tore the box, cut out the old mailing label and put it on a new one,…read moredamaged and lost items and didnt report it opened or damaged in transit. Lost mail for over 2 weeks. hmm wonder why. They tossed or should i say threw all the stuff back in the new box. JERKS! second lost package all in one month . Went to kcmo then indep then kcks then back to sender then back to kcmo looped I went in to check and they couldnt tell me where it was even with tracking. I said I did a missing package. The laughed and smerked and said that wont do any good. What a bunch of JERKS! im telling everyone not to mail through USPS they even said they dont have enough people to unload the trucks.

I don't live in Independence, but the few times I've been up to this location, the employees were…read morevery friendly and prompt. They talked with the customers like old friends, and it was very refreshing, considering how surly the employee was at the one in my town. I go here to get international stamps, and I'm always in and out very quickly, even when there's a line.

I'd like to recognize Jeff Jones, our USPS mail carrier, for his exceptional service and…read moreprofessionalism. Jeff consistently goes above and beyond--delivering with accuracy, care, and a positive attitude, no matter the weather or circumstances. He's dependable, respectful, and always has a kind word or friendly wave that brightens the day. The mail is received with precision and without errors. It's clear he takes pride in his work, and his attention to detail and commitment to the community do not go unnoticed. Thank you, Jeff, for your dedication and outstanding service! Also, Shoutout to Brian Ollman, our regular USPS carrier. Always on time, accurate with delivery, and keeps packages secure--rain or shine. Professional on the route. Appreciate the consistent service. Thanks, Brian. Thank you to all at the LS Location and beyond.

I use a number of different Post Offices in the area. THIS location REGULARLY does do an…read moreacceptance scan on packages I drop off in their bin. I have stopped using them, as this makes it appear to my customers that I have not shipped, when I have. I only have trouble with this at this location, no other.