Great service. Helped me with packaging China. Arrived to destination in perfect conditiread more

Overall had a good experience. I had to go for a passport photo and they were able to help! It took…read morea little longer than anticipated but I think there was an issue with the camera that was resolved. The guy helping me made sure my photo met government guidelines for passport photos and was the correct size. I got the exact picture I needed for my new passport and was off. I noticed they do a whole variety of packaging and shipping options. Looks like a great place to bring care packages that are needing to be sent. Since I only used their passport photo services I can't speak to anything else, but if you are in the area and need a new photo I recommend going here!

I'm amazed by the exceptional service I received at Going Postal in Platte City, MO. They went…read moreabove and beyond to ensure I paid only for what I truly needed. They didn't just hand me a box and send me on my way-- they packed my items themselves with care, asked if I have anything fragile to make sure they take extra care while also trying to keep everything fit perfectly. Because they chose the precise box size, I avoided purchasing an unnecessary larger box and saved me money on mailing costs; and they're surprisingly even cheaper than USPS! I'm truly appreciative of their kind gesture. Thank you so much!!

Really helpful and knowledgable, and they have access to every carrier other than USPS.read more

Waited over 20 minutes to pick up an Amazon package, should have been a few minutes, very…read moreunderstaffed

Fingerprinting was done professionally, store was clean and organized, staff was courteous.read more

We are always coming to this store & everyone seems to be so polite & efficient. Brandon, however,…read moreseemed like he needs to find something else because customer service is not his strong suit! I have never felt more disappointed or disrespected from an employee there until now. He was rude! Did not say hello, pointed to where I was supposed to put my package, & handed my receipt & did not say one word. Fire him. He's horrible!

They are very busy. So if you go find out what time is the best to get you in and out. I mailed 2…read morethings in a box. I had one thing that was of value in a plastic bag with a knot tied in top and put into another bag with the knot tied in top. When I received my package they had gone into both bags. How do I know ? The interior bag was packed sideways. I didn't do that. Have no trust of them now. You should always put anything valuable into a sealed container if you use them to mail.

This location always has great service and a few employees that work the desk so the line is always…read moremoving smoothly. Great location that is conveniently located in the Northland area.

The ladies working the service counter were not very friendly and had a very unprofessional tone…read morewith other customers in front of me and very unhelpful and rude when my husband and I had a question regarding a return. This is not the first time I have experienced this kind of customer service at this location. Very disappointed.

Always nice Usually busy…read more Always willing to help me quickly & recommends the best way to ship Great employees Good attitudes Works quickly & efficiently All are kind

I was at this store and they had the "customer appreciation" day going on, it was a Saturday and…read moresuper busy! As I was waiting I was watching the crew interact with the customers. The crew was,Tristan, Sam, Mary and Savannah. These 4 were happy and customer focused and actually having fun! I've been a retail manager for over 40 years and can assure you this is rare! When it was my turn, Tristan went above and beyond helping me and making sure I got what I needed. I noticed at this time a older lady brought in a rug to mail back and Savannah ran outside to carry the rug in for her, customer service at it's finest! You should be very proud of this crew! Hopefully they can get some recognition for this, I'm certain all you ever hear are the complaints. Let's give recognition where it's due. I don't normally "yelp" but I just had to for this experience! I will ONLY go to this store for all my printing and mailing needs going forward. Feel free to contact me if you have any questions. Thanks

New ownership has not helped the customer service at this store. They are sticklers for the RULES…read moreand are inflexible. They claim their franchise agreement dictates how customers must pack Amazon returns being dropped off, yet Amazon tells me it doesn't really matter. The previous ownership and management would make exceptions when it made sense and when customer service dictated. Instead, UPS is coming to my house for free to pick it up and the driver won't care at all. Once Amazon starts offering shipping services and they compete head to head with UPS, I think these UPS stores will lose a lot of their foot traffic.

Just left it is 845 there is 2 people working a lady and a man the man is coughing and hawking spit…read moreand saying he has a fever but no one would come in so he had to come in the 3 customers are standing way back he has no mask very disgusting I feel sorry for the other worker he's not covering his mouth or nothing this store should be shame I left I'm going 15 minutes to fed ex he needs to be fired Covid cases are rising!!!!!!!!!

I had a large box to return to a retail outlet online. I am amazed that this store had hand carts…read morefor me to use, they were extremely friendly and helpful. I got my receipt, and my item was promptly scanned into the system. Thank you for making this online Return so easy. The store was very clean and organized and if I ever need copies or other shipment, help, I will be returning.

Jacob was amazing thank you for your excellent help and congratulations You helped me print and…read morewas so knowledgeable