We are always coming to this store & everyone seems to be so polite & efficient. Brandon, however,…read moreseemed like he needs to find something else because customer service is not his strong suit! I have never felt more disappointed or disrespected from an employee there until now. He was rude! Did not say hello, pointed to where I was supposed to put my package, & handed my receipt & did not say one word. Fire him. He's horrible!

They are very busy. So if you go find out what time is the best to get you in and out. I mailed 2…read morethings in a box. I had one thing that was of value in a plastic bag with a knot tied in top and put into another bag with the knot tied in top. When I received my package they had gone into both bags. How do I know ? The interior bag was packed sideways. I didn't do that. Have no trust of them now. You should always put anything valuable into a sealed container if you use them to mail.

I'm amazed by the exceptional service I received at Going Postal in Platte City, MO. They went…read moreabove and beyond to ensure I paid only for what I truly needed. They didn't just hand me a box and send me on my way-- they packed my items themselves with care, asked if I have anything fragile to make sure they take extra care while also trying to keep everything fit perfectly. Because they chose the precise box size, I avoided purchasing an unnecessary larger box and saved me money on mailing costs; and they're surprisingly even cheaper than USPS! I'm truly appreciative of their kind gesture. Thank you so much!!

Really helpful and knowledgable, and they have access to every carrier other than USPS.read more

Great service. Helped me with packaging China. Arrived to destination in perfect conditiread more

Overall had a good experience. I had to go for a passport photo and they were able to help! It took…read morea little longer than anticipated but I think there was an issue with the camera that was resolved. The guy helping me made sure my photo met government guidelines for passport photos and was the correct size. I got the exact picture I needed for my new passport and was off. I noticed they do a whole variety of packaging and shipping options. Looks like a great place to bring care packages that are needing to be sent. Since I only used their passport photo services I can't speak to anything else, but if you are in the area and need a new photo I recommend going here!

Waited over 20 minutes to pick up an Amazon package, should have been a few minutes, very…read moreunderstaffed

Fingerprinting was done professionally, store was clean and organized, staff was courteous.read more

I have been a customer for almost 9 years now, and could not be happier! Kim, Rhonda, Ben, Brooke,…read moreand the rest of the staff have been nothing but helpful and friendly to me all these years. They go out of there way to help even if they don't profit from it. I can't count the times they have helped carry packages in and out to my vehicle without me even asking. Great people! Glad to call them friends, and highly recommend them for any of your packaging and mailing needs. And remember, they are NOT the post office, nor UPS, or FED EX, they are much better, while serving as a bridge to those companies. Thanks guys!

I had the pleasure of being one of their customers today, and the staff member that assisted me…read moreprovided the BEST and most professional customer service that I have experienced in a long while. With customer service almost a thing of the past, I was extremely impressed the staff member's willingness to take the time to assist me. It was so refreshing, and should I ever have a need to utilize their service, I will certainly be a repeated customer.

Absolutely useless. Walked in. zero kindness or energy. Girl at desk was a zombie and guy in back…read morewas a one word "nope" when asked if they could help in anyway. Avoid. Avoid. Avoid. July 11 - update. (In reply to them now that they saw they deserved a 1 star and asked to connect)) "Went to the UPS store on Corinth. Amazing experience and customer service. Rated then 5 stars instantly. Entire family and friends also have agreed that your front desk service is a deal killer and they get lousy service all around. They've all moved on. Lesson learned hopefully from you and your staff."

The crew here is pretty on it. I recognize some faces from the old Plaza location where they ran a…read moretight ship, and it's continued in this smaller but more accessible Brookside location. I get hung up on shipping as the costs vary widely, I don't always know what box to use, and it's just a general black hole at times. They'll get you set straight here and usually with a smile. The prices are what they are, sometimes fair, sometimes a bit high but it's on par with any other shipping services as far as I know. It's also very easy to get in and out here. There is street parking, the ability to walk a block or two, and even their own little lot attached to the west side of the building. A regular staple for me as someone who works remotely and it's always quick and easy.

I have used this store multiple times for mailing & printing. My orders have been accurate & done…read morein a timely fashion. Every employee I've worked with is kind & does a top notch job. I would recommend them hands down...truly a hidden gem for your mailing/printing needs.

It's a business inside the Loews Hotel. It took an awhile to find it upstairs. When I arrived with…read moremy prepared, pre-labeled package, I had to wait 10 minutes for the staff to come help me. When the staff arrived, he scanned my package and charged me a $30 extra handling fee beyond the UPS shipping fee. $30 extra for poor service is simply not worth it.