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US Post Office

1.3 (36 reviews)

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14 years ago

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28 days ago

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1 year ago

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5 months ago

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2 years ago

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1 year ago

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2 years ago

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2 years ago

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3 years ago

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2 years ago

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5 years ago

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2 years ago

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3 years ago

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4 years ago

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3 years ago

Worst post office ever lady at the front desk comes up with tremendous attitude they just dont care about it

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5 years ago

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6 years ago

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4 years ago

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3 years ago

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5 years ago

Worst service ever! The attitude and disrespect from the ladies at the front makes you want to leave immediately And not get anything done.

Helpful 3
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4 years ago

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3 years ago

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5 years ago

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16 years ago

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6 years ago

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7 years ago

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10 years ago

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8 years ago

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12 years ago

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10 years ago

Horrible service, they don't want to help they just want you out of there as soon as possible. No effort

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8 years ago

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US Post Office

US Post Office

(47 reviews)

I've been to this post office quite a few times and have never had an issue. They have a parking…read morelot which is much appreciated but you can only enter it from Valencia Ave (which is a one way). There's also metered street parking nearby should you opt to go that route, but make sure you pay even if you think you're going in for a "quick trip" which I've learned the hard way. It's large on the inside with a few different counters for personalized service and an automated kiosk if you want to do some things yourself. I came recently and there were markings on the floor so that everyone knew to keep their distance while waiting in line, and there was both increased distance and plexiglass between me and the staff. Everyone was wearing masks, as well. Overall, no complaints. There's a newer post office not too far away on Miracle Mile but this one is bigger and, again, has parking!

(Just found this review in drafts & had to post. Clearly I put a LOT effort into it so seems unjust…read moreto not share lol) I just had the WEIRDEST EXPERIENCE EVER at the post office... My building is being tented/fumigated, so I called USPS customer service to give them a heads-up since I was unexpectedly receiving packages that were supposed to come early next week. The lady I spoke with was lovely and super helpful -- she suggested I place a mail hold and pick up my packages on Monday (this was Thursday). I agreed. Later that day, I realized one of the deliveries was a food item that would definitely spoil if it sat on a mail truck all weekend in the Florida sun. I decided to pop into the post office and was thrilled to see barely anyone there (a miracle!). As soon as it was my turn, the woman behind the counter yelled "Next!" without even looking up from her phone where she was actively texting. I approached and explained the situation, saying I'd like to pick up my mail. After looking up my address, she flatly said that if I picked up my mail now, it would cancel the mail hold and regular delivery could restart. I reminded her that my entire building was literally tented and they could not deliver -- I would simply return Monday for the rest. She seemed annoyed and repeated herself. I calmly said I understood, but would just like to pick up whatever was already being held. She exasperatedly turned around and disappeared into the back. After what felt like forever in that FREEZING lobby, she finally returned and told me to "speak with them at the end." I walked down to the other end of the counter and encountered my mailman (who up until that moment, I thought I had a great relationship with!) and another man I assume was the manager (have seen him there before, never in uniform). I said hello. They looked at me and literally said: "Well, what?" Ummm, what?! If you need me to repeat the situation, I will -- but "Well, what?" is highly unprofessional. I again began explaining why I was there. Somehow it turned into them chastising me for not emptying my mailbox often enough. HUH?! I seriously felt like a 13-year-old in the principal's office. While I didn't feel the need to explain a DAMN thing, I started to say (as the mailman very well knows) that my 1920s mailbox isn't exactly built for 2025 levels of mail -- especially during elections when the political junk mail is insane. Before I could even finish, the guy cut me off, saying he "wasn't gonna get into it." He told me if my mailbox is full, then the mailman should stop delivering my mail entirely and bring everything back to the post office -- that it's "not my choice" and "I don't make the rules" -- then turned around and walked away. Seriously, WTF is this man talking about and why is he so butt-hurt about my mailbox? Anyway, that was NOT even what I was there for. It was so bizarre, so rude, and so totally unhelpful. I was left standing there with the mailman, who by now was suddenly acting like the friendly guy I recognized. But at that point, I was DONE. I told him I'd be back tomorrow. Then -- get this -- he suddenly says, "Wait, I actually do have packages for you in my truck! Let me go get them!" WAIT, WHAT?! You had my packages this whole time and let that entire weird exchange happen without saying a word? I was flabbergasted. I just looked at him and said this whole situation felt like the Twilight Zone. I told him, please get ALL my mail off the truck, put it aside, and I'll be back tomorrow. GOOD DAY, SIR. Sheesh... Wish me luck. UPDATE: Returned today & there was still no mail of mine to pick up. The only redeeming factor, the wonderful & super helpful clerk, Mayzara, who was not only incredibly pleasant but went the extra mile of actually calling the mailman on her mobile to ask where my mail was. He didn't answer but it doesn't change the fact that she seems to be the ONLY person here who actually cares about customers. THANK YOU, Mayzara! That star is for you & only you :)

United States Post Office - Original post mark on the Xmas card that was returned to sender. Very cute. Xmas 2022 Posted 01/26/2023

United States Post Office

(4 reviews)

TAX DAY I typically…read moredread walking into a post office. Today started out bad when I went to a post office only to drive around the massive building and find not a single address. There were plenty of mail trucks but no way for a customer to enter the building. I drove over to this location. It did not exist on Yelp but did exist on another search engine. I was taking a deep breath as I walked into a packed post office thinking I would be spending my vacation waiting in a line that wasn't an amusement ride. I was in there for 1 minute when a US post worker said, "How can I help you?" I said, "I need to have these post marked today!" Yes it's tax day and I'm mailing the checks in. She immediately took my two envelopes and asked her co worker..."You have my postmark stamp?" She then got it from her and stamped the envelopes. What? Did I just get a fast pass at the Post Office? I love it! I told the lady thank you. This location had it going on. There was a line for only international mailing. Another line for only customer package pick up. A third lane for general mailing. And the lane where the nice lady helped me. She was more of the customer service desk and she was directing people. She immediately helped me and made sure to thank her for the best Post Office I have ever experienced ever. This may be the only reason I would ever live here again. Unfortunately it's to far for me to drive from Chicago to send my mail but it would also be less of a headache. Thanks again Doral Post Office for making Tax Day easier on me!

They need to hire more employees because the wait is over an hour in order to mail your package.read more

US Post Office - postoffices - Updated May 2026

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