I was here recently on a Saturday morning, as soon as it opened at 0900 hrs. I liked how it opened…read moreimmediately on time, and how nice the lady at the counter was. She was working alone, but she was super efficient, yet also personable and friendly. This site isn't like the sterile Redmond site; it is in an older building and is warmer, with character. (Note: I don't quite get the poor reviews of this site due to USPS rate increases, or delayed receipt of packages. Those types of issues are not due to anything this site is or is not doing, but rather are symptoms of an aging postal system that needs re-vamping. This site doesn't set prices for stamps or shipment services. It seems wrong to review this site - or any specific PO site- for these issues, as they are not in the site's control).

I can't really say I'm a fan of any USPO, but this one was pretty quick, even though there were…read moreonly two people working, and even though there were a LOT of slow old people there. Oh, and as a clue to anyone reading this... when you pull your car into this location's driveway... DO NOT just STOP and wait for someone to pull out. There MAY be people BEHIND you. You may be HOLDING UP TRAFFIC on the ROAD. I suppose this applies to EVERY driveway though.... but when I went (I parked elsewhere and walked) I watched half a dozen people do just that (stop traffic just so they could get a parking spot) :-[ I know... unrelated to the office... but not really... not if they opened up their back parking lot to customers... :-/

The Post Office traditionally for me has never been a place I dreaded going. I always envisioned a…read morefriendly staff of smiling people ready to help you mail your packages. I've only been to the Bellevue and Redmond Post Offices here, and I was very very disappointed with the Redmond Post Office. The location itself isn't TOO bad, but it is a little out of the way. There's ample parking places, but quite a few spots are occupied when you show up. The customer service are itself has been crazy both times I've visited. I have visited at noon and at 2 p.m. and both times there was only one employee and a line of people almost going out the door. Once you get through the 20 minute line, the employees aren't particularly friendly. The people I've interacted with came off as rude and a little condescending. After two consecutive negative experiences, I don't plan on returning to this location unless I absolutely have to.

We are renewing our son's passport and he is only 5 years old. My wife and I checked online which…read moreindicated the kiddo does not need to be with us when doing the renew. However the officer Robert K. Lee insist the kid has to be with us without even looking at the website. He is the law. What an a hole :( I want talk to his supervisor and he told me "sure, go ahead and wait in line" no wonder usps has such bad reviews. Really disappointed at USPS. Wouldn't use it if I have other options.

Always a wait, possibly the least motivated staff anywhere. Greenwood Post Office beats this one by…read morea mile. Bumped it up one star because after the predictably long wait, one worker saved me a few bucks on shipping.

Friendly prompt accurate over a wide range of services. Extremely considerate personnel.Rarely a…read morewait issue,and neat as a pin to boot.

My husband and I have been using this post office for over 6 years and have always had pleasant…read moreexperiences with all of the staff. We used to have a PO Box, but we now only go in to ship a package which is a great opportunity to see how PO Josh has been doing. He's the cool guy who works in the office. We want to give a huge thank you to Aiyana who's also an office employee here. She went out of her way and drove to our apartment to unlock the neighbor's box to retrieve our package. That was very sweet. Turned out that our package (which we accidentally had shipped to the wrong apt) got put in our own mailbox anyway, so shout out to the mailman for being on top of it! Monica also gets an honorable mention because she's very professional and pleasant. You all deserve raises or at least a gift card. God bless y'all!

Tonasket postal service is a joke. While living in tonasket, it woukd take days to get mail at my…read moreapartment. And often mail was delivered to wrong apartment. When my family moved, we paid for change of address several times because apparently it didn't go through. Mail was still being sent to old address. My son was taken off his SSI because tonasket postal service didn't forward his mail like they were supposed to. Now im am fighting his SSi to get his Income reinstalled before he looses his apartment. Thank Tonasket postal service for your crappy service and messing up people's important mail delivery. Do better.​​

Although the new post office is less conveniently located than the old location in the Federal…read moreBuilding, the parking lot more than makes up for it. I love not having to parallel park or hike around the corner. The staff is the same, and it is still the USPS, but the ease of use is greatly improved.

I've got a joke: The government is efficient and spends your tax dollars wisely…read more Joking aside, the USPS is a complete dumpster fire of an organization. We ordered some larger things, though not heavy, on Amazon for my son's 2nd Birthday and they were due to arrive today. We got an email stating that they couldn't be delivered because "the mail box was full". The items we ordered wouldn't ever fit in any mail box, full or not. This was just pure laziness and the worker didn't want to get up off their government-paid butt to deliver my package. This is not the first time this has happened! I'd give those lazy bums 0 stars if I could.

I have been closely tracking my package for a month. Yesterday it was out for delivery. I got a…read morenotification "Could not access delivery location will try again tomorrow". My mailbox is completely plowed and clear. My road is clear and safe to drive. Amazon had delivered earlier in the day as well as FedEx, but only USPS couldn't get to the box? What a joke. This is the second time I have gotten a BS excuse. The last time "my box was full" when both my mailbox and package box were empty. Upon the second delivery attempt, I got another lame excuse and was told I had to go pick up my package from the Colville office. Something seriously needs to change with how this establishment is ran. I sincerely hope whoever is in charge puts the pipe down and gets shit together.

I have lived in my apartment for FOUR months now and this post office can't seem to figure out how…read moreto deliver my mail on time or sometimes even at all. It has been very inconsistent, some weeks I'll get my mail and some, I won't. They claim to have a pile of mail for me including Netflix movies that they are now charging me for. After hearing they will deliver my mail on the phone then it's not there when I check it. Awful customer service, never have a straight answer for me via email or phone. I hope they figure out how to do their jobs soon.

Access the post office 24/7 because some don't get off work by 5pm, and don't say Mail was…read moredelivered when it actually never was.

They lose packages and put you through all kinds of problems including returning your packages…read morebecause they don't have postoffice address even though your box number is on the package. Been known to return mail because the person no longer live there when they have lived there for years and still do. Lucky it was the PUD and someone knew her and called her and let her know what had happened

Some very angry woman answered the phone today at this Tonasket Post office. Normally they have a…read morepackage pick up time for a couple hours. This angry antagonistic person just kept repeating "we're not open today." Normally the folks there are nice or helpful. Is this the customer relations USPS wants to be known for?

This cute little post office gets five stars for location and history!…read more If you are in the area and into post offices for sure you should stop by! It might not look open but it is ;)