I've got a joke: The government is efficient and spends your tax dollars wisely…read more Joking aside, the USPS is a complete dumpster fire of an organization. We ordered some larger things, though not heavy, on Amazon for my son's 2nd Birthday and they were due to arrive today. We got an email stating that they couldn't be delivered because "the mail box was full". The items we ordered wouldn't ever fit in any mail box, full or not. This was just pure laziness and the worker didn't want to get up off their government-paid butt to deliver my package. This is not the first time this has happened! I'd give those lazy bums 0 stars if I could.

I have been closely tracking my package for a month. Yesterday it was out for delivery. I got a…read morenotification "Could not access delivery location will try again tomorrow". My mailbox is completely plowed and clear. My road is clear and safe to drive. Amazon had delivered earlier in the day as well as FedEx, but only USPS couldn't get to the box? What a joke. This is the second time I have gotten a BS excuse. The last time "my box was full" when both my mailbox and package box were empty. Upon the second delivery attempt, I got another lame excuse and was told I had to go pick up my package from the Colville office. Something seriously needs to change with how this establishment is ran. I sincerely hope whoever is in charge puts the pipe down and gets shit together.

Always a wait, possibly the least motivated staff anywhere. Greenwood Post Office beats this one by…read morea mile. Bumped it up one star because after the predictably long wait, one worker saved me a few bucks on shipping.

Friendly prompt accurate over a wide range of services. Extremely considerate personnel.Rarely a…read morewait issue,and neat as a pin to boot.

The Post Office traditionally for me has never been a place I dreaded going. I always envisioned a…read morefriendly staff of smiling people ready to help you mail your packages. I've only been to the Bellevue and Redmond Post Offices here, and I was very very disappointed with the Redmond Post Office. The location itself isn't TOO bad, but it is a little out of the way. There's ample parking places, but quite a few spots are occupied when you show up. The customer service are itself has been crazy both times I've visited. I have visited at noon and at 2 p.m. and both times there was only one employee and a line of people almost going out the door. Once you get through the 20 minute line, the employees aren't particularly friendly. The people I've interacted with came off as rude and a little condescending. After two consecutive negative experiences, I don't plan on returning to this location unless I absolutely have to.

We are renewing our son's passport and he is only 5 years old. My wife and I checked online which…read moreindicated the kiddo does not need to be with us when doing the renew. However the officer Robert K. Lee insist the kid has to be with us without even looking at the website. He is the law. What an a hole :( I want talk to his supervisor and he told me "sure, go ahead and wait in line" no wonder usps has such bad reviews. Really disappointed at USPS. Wouldn't use it if I have other options.

I was here recently on a Saturday morning, as soon as it opened at 0900 hrs. I liked how it opened…read moreimmediately on time, and how nice the lady at the counter was. She was working alone, but she was super efficient, yet also personable and friendly. This site isn't like the sterile Redmond site; it is in an older building and is warmer, with character. (Note: I don't quite get the poor reviews of this site due to USPS rate increases, or delayed receipt of packages. Those types of issues are not due to anything this site is or is not doing, but rather are symptoms of an aging postal system that needs re-vamping. This site doesn't set prices for stamps or shipment services. It seems wrong to review this site - or any specific PO site- for these issues, as they are not in the site's control).

I can't really say I'm a fan of any USPO, but this one was pretty quick, even though there were…read moreonly two people working, and even though there were a LOT of slow old people there. Oh, and as a clue to anyone reading this... when you pull your car into this location's driveway... DO NOT just STOP and wait for someone to pull out. There MAY be people BEHIND you. You may be HOLDING UP TRAFFIC on the ROAD. I suppose this applies to EVERY driveway though.... but when I went (I parked elsewhere and walked) I watched half a dozen people do just that (stop traffic just so they could get a parking spot) :-[ I know... unrelated to the office... but not really... not if they opened up their back parking lot to customers... :-/

Why isn't Chewelah post office open during the day around noon. It seems to me you could rotate…read moreyour staff to accomodate the public. Lunch hour is when business people or workers can go get their mail taken care of and Chewelah is closed for 1 hour. Does that make any sense??????

The automated experience is so irritating, there should 100% be an option to talk to a real person…read moreimmediately without an automated message interrupting everything you say and picking up every noise.

I have been coming here since 2006 and always get great service. Even though I only make it in…read moreevery few weeks, they know me by name and I am always greeted with a smile.

have a Po box there... went in the first…read moreweek to pick up my mail in my box. notice inside telling me to look in another larger box for a package and given a key. I got the (1) one small box and left. I then returned an hour later after researching a shipment I was told that was delivered 3 days prior. I confirmed the info with the sender. When I explained to the agent I had to make another trip, she went in the back and returned later with another small box. When I asked why I haven't been given it my first trip, making a special trip back, she abruptly told me , she had no idea...? maybe didn't see it. I asked what I should next time to be sure I am given all my mail, she rudely said I don't know...???? ...next.... what??? how about we're sorry for your inconvenience... no thanks Well, it's no surprise Post Office is Bankrupt. Fine example of no accountability or proper customer service. obviously, not interested in losing their customers...

I will always remember this city as I had actually just hit a deer with my car of course near…read moreWilbur, WA and since I was on a mission to get to a few more Washington cities before totally stopping I made the decision to keep going to Electric City. I know I know...drive another 22 miles after hitting a deer? Yeah, well it was my first accident since I started driving and I knew that I wouldn't be able to get roadside assistance so I wanted to get to a somewhat big city. I had been to the nearby Coulee Dam and Grand Coulee, which aren't big, but I could at least stay the night there. Anyway, about the post office, it's really small but generally cute for this small town. There is no APC, just old brick and mortar postal customer service and 24 hour post office access. One more post office to cross off my list. I'll never forget it.

I don't have a negative thing to say about the Post Office itself. The people that work here are…read morepleasant and helpful. No complaints at all, in fact probably one of the best run government facilities I've experienced. Now... if the USPS would deliver to my house in Electric City that would be awesome!

Just moved to the area, picked up my mailbox keys, the lady at the counter not only got my new…read moremailbox keys but she also helped me make sure I did my change of address through the USPS which I was thankful and grateful for because I totally forgot about that important detail in all the chaos of moving.

Front staff is usually friendly but service is sub par. Our postal carrier chooses when they want…read moreto deliver packages. We are only 1/8 mile from our mailbox. They leave a note they my package can be picked up on a Saturday..... but the post office ends up being closed on a Saturday....