Said walk in service for passports was open on Saturday from 10 to 11 show up and they tell us…read morethere is no one here to do passports today shit service as always from the government

The woman working the counter at 2:15 on Tuesday, December 9 was quite rude. Two stars for doing…read moreher job and receiving the package but only two stars for doing the bare minimum. She spoke incredibly fast and strung together sentences into one word, but spoke slowly enough to understand to the man before me. When I misheard her and responded incorrectly, she repeated what she said but gave me a stare. And when given the option for how I want my receipt on the screen, she did not wait for me to choose (all but two seconds) before she chose for me and printed the receipt. The whole time her demeanor was cold. Federal employees are supposed to treat everybody equally not preferentially, particularly with customers. Some people are hard of hearing and need words enunciated. And options are meant to be options, not opportunities to deny agency to customers.

Been using Madeline here for almost 10 years. Mail cannot be delivered her to our house so... The…read morebest.

From the owner: Mailbox rentals, Notary, Gifts, Shipping, UPS, Fed Ex overnight, FAX Service 707 928-5054read more

I don't get the bad reviews. They've always been very helpful and personable every time I visit…read more My mailbox is too small for most deliveries, so I pick things up from the PO almost every week. Never a problem. Of about 100 packages I have had sent to me through USPS in the past year, not one has gone missing. I haven't tried any of the other services offered here, but I'm happy with my deliveries.

Well, I'm giving you your first 5 star review for the customer service you provided me today. I…read moretracked my package to your office (it had the wrong zip code) and you took the time to find it and forward it to my zip code. I hope it gets here. You made the effort. Thank you!

USPS cannot deliver Amazon packages on a timely basis. Since UPS ceased delivery with Amazon, it…read moreleft USPS overwhelmed. USPS has eliminated Sunday deliveries.

The staff is excellent…read more The only bad thing I can say about the Middletown Post Office is it lacks a REAL parking lot. There is a small parking lot behind the post office with 2-3 parking spots. In addition, there are a few parking spots behind the post office and across the street. Prepare to park in the street. You may have to circle the block a few times before finding a spot. It's about time Middletown gets a REAL post office with a parking lot. We've waited long enough.

Great service. Friendly professional and very helpful. This…read moreis my favorite post office

I use Lakeport USPS for shipping to my Granddaughters in Wales, England! I want to give "SUNNI" a…read morespecial thank you for her friendly, knowledgeable and helpful personality. I will wait now to only go to her because not everyone employed there have these traits!! I want to thank her for always having a smile even when I ask my crazy questions about the high prices of mailing ANYTHING nowadays!! USPS you have a real gem--"SUNNI"!! Give her a raise so you can keep her please.

Everyone at the Post Office was friendly, efficient, and professional. We are a small town, so they…read moremake you feel part of the whole. Convenient location in the heart of town.

Without explanation, this Post office has been holding two of my packages since November 29, 2024…read more Beverly Hills, MD has been informed of what has happened. In the meantime, they have had to replace these packages because I have not received them. Will I receive the one they say will be here tomorrow (December 16, 2024)? Does someone need a Christmas present for their girlfriend or wife?? I am 65 and permanently disabled. I depend on the services of delivery people. I cannot hop down to the post office because someone doesn't feel like delivering it. I have also had packages thrown halfway down my driveway.

I'm a long time customer of this location over 30 years. I just recently have been using priority…read morelabels that have ALL priority words and such cut away leaving basically a label that say to and from on it. The clerk JON insists on mentioning this every time I go in. PETTINESS at the purest form. I am not amused and will be having a discussion with the POSTMASTER in the future. Take a look at the photos and tell me this isn't RIDICULOUS. I've noticed that JON has another unsavory review. Seems maybe JON needs to take a refresher course in CUSTOMER SERVICE!

Dear John, I had a passport appointment today at the…read moreCalistoga post office at 1:45pm. Before my appointment, I was hoping that I would not get you John as my passport agent. In the past you have been rude, negative & unhelpful. toward me. Once John, when I asked you how to get a change of address after my son's death & once again, John, when I wanted to know how to send Santa's Letters for the Soroptimists of Calistoga. But sure enough, I got you again today John and you did not disappoint. I had applied online & had all the copies I needed. Still you never acknowledged me John or even asked me if I was applying for a new, renewal, or lost passport. John you made me fill out a form that I had already filled out online & then halfway thru filling out the form, when I asked you a question, you told me not to fill out the form at all & just sign it. Then I asked you John if I could get a passport card & you said no because I didn't check that box on the form & that I would have to re-apply. At this point I would have paid anything just to get that box checked & get out of there. At the end of my application process John, you handed me a receipt & asked me to fill out a survey to let the post office know how you are doing. Well John, ( no customer skills person), I Won't Be Back Until You Go! A Calistoga resident hoping that my passport application will be processed

I will miss this place when it's gone, but I really dislike going in because the owner is just a…read moredrag, imagine working a job that you hate with every ounce of your soul, that explains her demeanor. if you know exactly what you want, you don't need any help and you don't speak much. You'll have a good time in this store.

The lady that works is sometimes pretty surly. But, to be fair, I don't thinking being a shipping…read morecenter is her big moneymaker. Other times she is perfectly fine. Luck of the draw I guess. She sells a lot of different stuff in there. I found some dvds I want for a great price. Does anyone but me still buy DVDs and CDs? I think if people were nicer to her, she might be nicer back. People are pretty snarky these days.