Every one who works there acted like they were so busy. I sat in a work station and asked for help…read moreand no one could. When I stood on line, I was finally helped and after I told the woman that I had spent money on the self assist area, she kindly reimbursed me. There should be someone who greets everyone and gives them rapid advice prior to someone paying money in a kiosk

This is a hidden Post office in a small town. The Post Office itself is tiny with many times only 1…read moreemployee handing the counter. Very friendly and helpful staff, but you could see a wait time if you are in a rush. No lot to park in, but it's located on a semi-main road. FYI: There is alternate street parking so check the signs before you park on each side of the street.

There is parking available but hard to get in and hard to get out. It seems that ppl park there not…read morefor the post office but for the nearby stores. The post office is quite big and clean, service is alright just like any other post offices...

One of the cleanest post offices I've ever been to in my entire life. The staff is always helpful…read moreand friendly and there's never too long of a wait.

This post office is located in a busy traffic area. Several stores surround with a few good food…read morespots, and an Italian mini market. Best part is that it's a hidden secret. Coupled with friendly and helpful staff members makes this a unique Post Office. FYI: There is metered street peeking, but a small "free" parking lot is located in the back.

i've always had great experiences with the staff, but usually there is only one person working &…read moremany times they are busy. they should have two workers to assist customers. i would like to recommend the post master or who ever is in charge " old glory " is displayed infront of this post office in shameful conditions it is very " disrespectful & should be replaced immediately. to see this on display really is so sad i only hope the powers that be immediately remedy this !!!

There's usually only 1 person working the counter whenever I go there, even when the line is really…read morelong and they could probably benefit from adding another 1-2 employees. I would also love it if they could add a self-service kiosk to this location (and every location for that matter)... that would probably cut the line significantly! Everyone who works here has been pleasant and helpful, so no complaints there.

The postmaster here is the nicest guy doing his best with the crappiest USPS the federal…read morebureaucracy gives him. The service is as good as one can hope from the one man show. He does it with a smile as fast as effectively as possible. They even have a gentleman cleaning up the environs. For the price, the USPS is still a bargain. Seriously.

Got cursed at today by Ayesha smith saying "GET THE F OUT", along with continuous verbal attacks…read morewhile I was walking to my car, I have encountered discrimination verbal attacks from her, she refused to scan my valid prepaid packages several times, b/c of what appears to be her personal hostile feelings towards me and my ethnicity, while the supervisor & other workers there have scanned the packages. USPS, pls investigate all one star comments regarding this worker. Many has testified on Google reviews here to being mistreated.No human being should be treated in this manner as you can clearly see here that I was not the only one. DISGUSTING. Makes me want to vomit encountering such being. Feel physically ill every time I leave that post office. Got ptsd from her & her horrendous actions has affected my physical well-being.This needs to be taken seriously. Usps headquarters in Washington DC even stated on what grounds is she refusing to scan my packages.It appears she needs a punching bag & that's what anger management and therapist are for, not using customers as your toy to play with & vent at.Get your professionalism & ethics right. I have obviously experienced these attacks b/c I stand up for my rights and isn't it funny how every time I escalate the issues (even directly to the postmaster) and tell them directly to stop, it gets worse. I will not tolerate any mistreatment and abuse. She also has the ignorant audacity to make verbal attacking remarks that I'm not a good seller! The ignorance behind not knowing anything about the selling business while I have thousands of 5 star reviews which has a high comparison to to the 1 star reviews she has then let me tell you that your customers here appear to state that you are the terrible postal worker lol. My selling business is none your business, just do your job. Also 1-3 days priority mail shipping time on the label is NOT THE order processing/prep time, that is USPS timeframe in which they need it to reach the seller from the day it is scanned. She was not aware of this in her statement. usps does not always meet their shipping timeframe with so many delays. Then according to your statement against me as a seller, usps must not be a good delivery service since it doesn't meet their own criteria of delivering between 1-3 days in priority mail. I guess all customers should start refusing priority packages delivered after 1-3 days, the way you refuse my packages. When you make a statement, make sure you state existing facts with actual proof on your website. Another incident here she made a scene in front of people saying "you're banned here, GOOGLE IS YOUR FRIEND!" lol after she had been scanning my packages for years. She refused to scan my packages. I don't think she realizes that she doesn't own usps or customers.I've stood in front of the other clerk & the postmaster was on the other side where he can hear everything and the clerk took a phone call but said "HOLD ON, I'm trying to get RID OF A CUSTOMER". (This counts as another attack)He said this right in front of me (of course when there were no other customers for witnesses). They see me everyday so of course they want to get rid of me.At this point, people will be banning themselves from this place to avoid such horrendous treatment. Of course they would want to ban people who reveal their wrongdoings & fight for their rights or how else can they continue venting at customers? After writing this review, I wonder what the next attack will be LOL She also stated I have an issue with a lot of things but yes, I will have an issue with mistreatment, being targeted, attacked, retaliated against, false policies created to attack me, discriminated...list goes on. So does everyone else here who stated they had an issue with the treatment received here and by Ayeshia. Piece of advice: maybe if you stop attacking/discriminating against me, making up non-existent policies, creating/escalating ridiculous issues for customers and actually finally do your job in a decent manner then there won't be any issues. It's easy as 1+1

Very good costumer service. Passports process is fast as long as your prepare with documents. The…read moreasian lady is very efficient. She does a very good Job keeping up.

Yap. Very convenience location for me but when I was visit last time did not opened right time so I…read moreneed make another trip.

horrible woman at the counter. too lazy to look at the bottom of the box to see the measurement and…read morejust made up something in her head and over charged me. When I pointed out the mistake she didn't apologize. she was mad at me for bringing it to her attention treated me like i did something wrong. kept calling me "she" i have a beard and am a guy when I corrected her she ignored me and for some strange reason she kept calling me "she or Her" WTF. she threw my refund at me and it landed on the fall and I had to pick it up. CLERK # 12 you are mean, disrespectful and should not be working in a job you have to interact with people. you have no people skills.

Mailing out time sensitive material (license renewals for food establishments). 17 letters (so far)…read moresent back as "unable to forward". Time sensitive material which was mailed 3 weeks prior! These are businesses that even as I type this are THERE, all of them!! I went to the post office annex, was told "this is route 12, oops someone must've put them in the wrong tray" Oops?!? Are you kidding me??? When I told them (Englewood Post Office Annex, 55 Smith Street) of the mailing being time sensitive I got a shrug of the shoulders & sorry. Now these have to be hand delivered! Pathetic!!

Once again, I am trying to get daytime mail delivery. Our mail now comes sometimes close to 8 PM…read more The "postmaster" does not take calls and never seems to be around if I stop over. It seems like her car is out. I complained to a carrier and he told me they are trying to get mail delivered the same day! How bad is that? How about our City Manager getting involved here?

They have to REMOVE GLADIS!!!!!! she's the most miserable creature ever! She made a scene front of…read moremy 4 years old who was hiding in the corner because of her screaming. we were 3 minutes late and she told us you can leave i will not help you i have an another appointment in 30 minutes... i told her i will make a complaint about her she was like make sure you tell them its "GLADIS WITH AN I! They will never remove me from here! Im the only one qualified to do this job! " She walked away the guy who was sitting next to her told me to please call this number we have so much trouble because of her!

They have lost 2 of my packages. They do not follow up on filed claims and are no help. TERRIBLE.read more

You stand for endless minutes waiting for clerks whom you hear laughing in the back and avoiding…read morethe front desk. Not that I blame them. Here you find the kind of older women you see fighting over an uncredited $0.50 supermarket coupon. I have one hunting down the unknown postman who failed to deliver her mail. "A man in Bermuda shorts."

Licia Silverman was the most professional person! She helped us effortlessly as we went in for…read morepassport renewal for three different people. This is the second time she is renewing our passports and we walk out happy everytime! If you need quick and efficient assistance I would definitely recommend Licia!

One of the rare Fedex offices in the area for shipping and drop off packages…read more The store is nicely decorated, with sections clearly separated according to their functionalities. Few times I went there for drop off, I was in and out within a minute.

The manager here (large, heavy set woman) has the customer service skills of a paper clip…read more I tried picking up my package, but I forgot my ID, and asked if there was a workaround the system since I couldn't procure my ID in the near future, and instead of offering me assistance or explaining there was no workaround, this woman IMMEDIATELY went on the defensive claiming that the package I PAID for, was HER PROPERTY and wasn't goin to release it to me, accusing me of trying to commit identity theft and theft. Mind you, all I did was ask if there was a workaround the system. I didn't demand one. I asked for one. Didn't expect one either! But that was enough to set her off and accuse me of trying to steal my own package, and claim it as her own. Mike no mistake, her language was extremely manipulative. This is the worst customer service I've experienced in my life. Genuinely. Not a shocker considering the other times I've been here, I've been directed to a kiosk every single time without failure, when I was trying to pick up a package. No one wants to help you here. Go to UPS or USPS. And to the large heavy set woman, if you're reading this. You need to find a new profession. You're incompetent at your job, and need customer service training. If you're going to look like the way you, you should at least be nice. You can't be looking the way you do and being that hostile.