They have to REMOVE GLADIS!!!!!! she's the most miserable creature ever! She made a scene front of my 4 years old who was hiding in the corner because of her screaming. we were 3 minutes late and she told us you can leave i will not help you i have an another appointment in 30 minutes... i told her i will make a complaint about her she was like make sure you tell them its "GLADIS WITH AN I! They will never remove me from here! Im the only one qualified to do this job! " She walked away the guy who was sitting next to her told me to please call this number we have so much trouble because of her! read more

They have lost 2 of my packages. They do not follow up on filed claims and are no help. TERRIBLE.

I would give this post office branch negative stars if I could. I never think to check yelp for places like the post office but after this experience and reading the reviews after I certainly will! I arrived for my son's passport appointment. I was 3 minutes late (thank you toddler tantrums). I believe her name is Gladis made it very known that I was late and said she called my name in the lobby 3 times. Mind you NO ONE was there so why she had to tell me she called my name in an empty room made no sense. I needed a copy of the back of the boyfriend's ID and I forgot I only had the front. Yes, this was my mistake but rather then telling me we cannot proceed with the appointment without it or whatever she flat out said "didn't you read the instructions?! You need to read!"... I'm a HUMAN and forgot something. I would've been fine with just being told that I had to reschedule. Then she asked where my child's father was (with attitude). I guess she wanted to know if I read that part of the instructions which I did and had a notarized form completed. She kept shuffling through my documents after I asked for them back considering it was obvious I couldn't proceed without the copy of the back of his ID. I have NEVER in my life encountered someone so nasty. Not even at the DMV which is known for having workers with crazy attitude. Someone like her does not deserve a job and considering the other reviews this branch needs to not get any more business. read more

I can not believe this place is allowed to be open. Just went to drop off packages and asked for a receipt. Said drop them there . I said I'd like a receipt because they've lost packages in the past. Rolled her eyes put her hands up and down like I'm being a pain. I said ok thank you and walked out. Lesson learned: USE ANY OTHER POST OFFICE PERIOD!! read more

I don't know but every time I go to this post office the staff is just rude and indifferent. It's like they don't want to be bothered with anything. read more

Worst experience I have ever had. The two old workers in there are extremely rude, and disrespectful, and they can not care any less about manners or service. I would rather drive to a different town post office that is an hour away than go to the one in Ridgefield Park. Do not go there. read more

Extremely LAZY RUDE workers. Complains about scanning a few packages which have prepaid labels which take less than a minute. In the Huyler street location, they scan 14 packages with no complaint. Don't work if you're lazy. read more

Sent a letter from this post office and the clerk mistyped the postal code but refused to reprint the label despite her error and not checking with me. She shrugged and just wrote over it and two weeks later it is delivered to an unknown recipient. Wasted $36 at this office - poor customer service and attention to detail despite the office being total empty at the time. read more

This is the worst post office I've ever seen. Unfortunately I have to send my packages there just because it's the closest to me but everytime they cause problems. I don't like the staff at all! The last problem that the male staff causes is that I wrote Arkansas on my package but he wrote the zip code wrong and sent it to Texas. When I went back there, he said they're gonna follow my address. I'm hoping that they do that but I don't really think so. They caused so many problems to me, I'm sick! Also the male staff is sooooooo slow! I wait almost 15-20 min on the line everytime he works there by himself. Line gets longer and longer. I hate that place, I wish I could go to another one. Staff needs to be changed immediately! read more

Complete morons! The cancelled my passport appointment without telling me. Then they refused to reschedule or help me at all. Extremely rude and worthless. read more

Zero stars...totally rude to my husband and gave him a hard time about his ID not matching the address. He tried to tell them we just moved and even brought the lease for them to see (they refused to even look at it) read more

terrible customer service. clerks are too lazy to scan one label while i was the only customer there. they act and look unhappy and pissed. don't go here...waste of time read more

It's true. This is the worst place on Earth. Every single delivery I've ever had through this post office has been lost. For some reason, UPS and Fed Ex started doing this partnership program with USPS where they deliver your items to your local post office and then they bring it to your house. It causes all sorts of problems. I can track the packages up to the point where Ridgefield Park post office takes hold of my items. From there it's anyone's guess what happens to them. I have lost four separated shipments from there. The last one, the item was picked up by Ridgefield Park post office and for no specific reason, they shipped it to Washington DC. When I asked they what I have to do, they said contact the store where I bought it from. The seller said they have no idea what happened to the order. They couldn't track it either. It just got lost somewhere in the world. Not only could they not deliver it to me, they couldn't even send it back to the original shipper. Making matters worse, it was the last one in stock and I will never be able to get another one. The shipper was nice enough to refund me but I didn't want the money, I wanted my order. Right now, I have 3 packages waiting to come to me for over a week that are apparently sitting at Ridgefield Park post office. One is with UPS, the other two are from Fed Ex. They are able to verify the exact date and time the packages were dropped off at Ridgefield Park post office. However, Ridgefield Park post office says they have no record of receiving them and they cannot locate them. This is by far the worst place you'll ever have to deal with. Not only can they not perform their duties as required, they are extremely rude and disrespectful about the way they treat you when you ask where your packages are. They treat you like you are an enemy. And don't try to get them on the phone, they will never answer the phone. read more

Very good experience here. We had gone in to apply for passport for our 8 month old baby boy! We had scheduled an appointment for 10.45 am on a Saturday and the whole process took only 10 minutes with the Cashier(Indian lady) being very clear about paperwork and other related information. We hadn't taken the passport photo before walking in and took it directly at this location.There was also another Cashier who was rude to us for no reason ( May be an off day?). I asked her if we could use the back door so that we could take the stroller through the ramp. She obliged but had a weird expression on her face as if to suggest " Oh my GOD, I need to walk now to open the door for them". Just a tip - Please keep your personal problems aside when you work in a customer facing role. read more