Every one who works there acted like they were so busy. I sat in a work station and asked for help and no one could. When I stood on line, I was finally helped and after I told the woman that I had spent money on the self assist area, she kindly reimbursed me. There should be someone who greets everyone and gives them rapid advice prior to someone paying money in a kiosk read more

This is a hidden Post office in a small town. The Post Office itself is tiny with many times only 1 employee handing the counter. Very friendly and helpful staff, but you could see a wait time if you are in a rush. No lot to park in, but it's located on a semi-main road. FYI: There is alternate street parking so check the signs before you park on each side of the street. read more

My experience was positive. Went in to drop off an item with prepaid merchandise return label and was in a rush. Minimal interaction with USPS worker that day but the following day I went in again in the morning and while it was empty, was able to ask questions and have a nice conversation with the person behind the counter. I can see this small location (more like an annex) getting crowded and slow so try to avoid peak times or visit another post office (Leonia, Ridgefield Park) a few miles away. Ultimately I was able to get my issue resolved with no hassle. read more

I walked in here to drop off a package. No line on a Saturday morning and the staff was friendly and attentive. I asked the lady if the previous sticker on my package would affect anything. She responded quickly and with an assertiveness that it would be the least of my worries. Overall I had a great experience and I might be coming here from now on for my Saturday morning Post Office errand. read more

Why accept a parcel at the counter only to return to sender because the packaging is not appropriate? BS. This post office is an example as to why to USPS is tanking. read more

I have to agree with the majority of the reviewers here. The 2 folks who work here take forever and are not friendly at all. The last time I was here, the Korean man was extra slow because he was on his cell phone and doing things with one hand. I could see the guy behind me growing impatient and sighing extra hard bc he was frustrated. When there's a long line, they take their time and perform random tasks between calling the next customer and when there is a short line, they take advantage and go on break, only leaving one of them with the customers. You'll be here for at least 15 minutes every time, whether there's a line or not. Such a shame, especially since they closed their parking lot and parking is difficult. Go to the Ridgefield Post Office, it's larger, there's easy parking and the people are nicer. read more

Lady who works there with long curly hair, i dont know if she can't hear me or she can't speak or just stupid enough who doesn't know how to respond. I said hi and no response. I said thank you and no response. Good thing u work for government and won't get fired. Good for you!! read more

Nasty. Worse service ever. Simply asked question. Those ladies should take class on customer service...this is why everyone is going to UPS and Fedex. I would drive to other location to mail stuff from now on. read more

Employee (male) gives me a priority box, I put my contents in it and the self stick tape on the box doesn't work. I ask for another box (the box is included in the cost of the priority shipping price), he refuses and tells me I have to pay $3.99 for a roll of tape to close the box. You gave me a defective product and now it's my problem to fix it or pay more to fix it. I do not agree! read more

The lady over there is not nice at all,very impolite attitude,never smile and mean!the Korean guy is better but still not nice enough! Ridgefield postal service is much much better! Do not go here! read more

I asked for one card to be hand cancelled. The two ladies there acted as if it was something they have never heard of. This is a service the usps provides and I called usps customer service which confirmed it. It was completely empty at the time and not near closing time. Bad service. read more

*USPS take notice. what a mess your location is. The Hispanic lady (who refused to give her name) who picks up the phone and claims to be the manager of this branch was so rude it was absurd. even suggested trespassing onto someone else's property to retrieve a "mis-placed" package. (will explain later) For starters, who answers a professional work phone with "Yea." or "whutt." Called in regarding 'missing package' that never arrived after checking w sender. of course we are aware that it is not necessarily costumer services fault when packages get lost, things happen. but is it wrong that called to ask about a missing/stolen package? isn't that what Costumer Service gets paid for? not being from the area, thought maybe she was having a bad day, but according to all the negative reviews-- it makes sense. Her attitude was so unpleasant/nasty it was laughable. pointing blame, contradicting herself, and USPS protocol/policy. she insisted on "scolding" regarding USPS policy. oh really? so you're speaking on behalf of all of USPS protocol & policy across the USA? --it is NOT USPS policy that it is the fault of the customer when an employee/driver at your branch "lost/misplaced" a package (which was eventually proven. driver delivered to wrong address). --it is also NOT USPS policy (like you so condescendingly stated): that the only option is to go to the location where the package was WRONGFULLY sent by YOUR driver and retrieve package myself from their home. that is trespassing, right? so you suggest doing something illegal for making up for your branch's mistake? She kept sucking her teeth, being condescending and sighing with threatening undertones insisting i come in and see her as if she was trying to intimidate. also have the convo recorded as evidence incase think this is an exaggeration. gave her multiple opportunities to calm down and redeem herself during our encounters but she was rude/condescending till the end. been using UPS thereafter and haven't had any problems like this. don't take your job for granted. thank you for existing, Yelp. tired of the BS. read more

The Korean man at the counter was not helpful at all, and the lady at front is a bit snappy. I've been at the office multiple times and those two seem to be the only ones working there. I went to buy a corrugated box to ship my stuff in and even though I paid $4 for it, they refused to give me a piece of tape and said I had to pay for it. All the other post offices were more than willing to give me tape. Ridiculous. I would suggest buying the printing label online since its a lot cheaper, especially if you are paying for large shipments. read more

when was the last time you went to a post office and had the postal worker greet you by name? it seems to be a common occurence for the locals here. i went in to mail a package back home, and instead of finding the humdrum "destination? delivery confirmation?" which can make your whole post office experience drag on, i meet alex, who gave such personalized service that brightened my day. he started telling me about how much fun he had on his recent vacation to hawaii, and despite all the chit chat, was quite efficient at processing my package. five stars for Alex & his super friendly and helpful service!! read more