My mom is a frequent customer at Staples, which makes this experience even more disappointing. I…read morecalled ahead on Friday to confirm store hours and ask about dropping off her computer for service since it had been hacked. I was clearly told that no appointment was needed and I could simply bring it in. Based on that, we made the trip to the store, only to be told there was no tech person on site. We were then advised to come back the next day because a service ticket would need to be opened and it "wouldn't be good" to leave the computer overnight. When we asked what time the technician would be available, the associate didn't have a clear answer and had to check their phone, eventually saying "around 11am to maybe 7pm." There was no clear communication, no consistency, and no real attempt to be helpful. It ended up being a complete waste of time. I strongly suggest better staff training so customers are given accurate information before making unnecessary trips

Sandra and Sans!!! Superb!!! Talented, skillfull, artsy,…read moreand experienced with technology and design. Fabulous customer service skills. Demand a raise, GALS!!! Alexander... I walked inside the store. (I am a 57-yo white man). Alexander is African American. "Can I help you?" "Yes. Please. I would like to order business cards". "What type?" "I don't know. I haven't had business cards in over 30'years. Could you show me templates?" By now, I could tell that he was starting to get annoyed and behind me was a very attractive, I assume, Puerto Rican lady. He was looking at her. "I don't have time for that. You need to call someone." "I need to call someone? YOU call someone for me". He was annoyed (and so was I) and by now there was yet another lady behind me, African American as well. I had not thought much about his coldness, his dismissiveness, or his obvious displeasure. But... we all have bad days. That doesn't warrant a Yelp review. Sans, a funky young artist, came and helped me with templates and designs for over one hour. In that time, Alexander helped the Puerto Rican lady and another two African American ladies. He joked with all them, smiled shining, was extremely cooperative and as ugly as it is, I thought... "he was rotten to me, because of my race. As a white person who doesn't have an ounce of racism in my heart, I DEMAND the same for me. Alexander... dude.... Very ugly. Very nasty.

Store hours states open at 9am and it's 9:30am and not yet open. Not the expectation from this…read morecaliber business

We've actually had a mixed bag of experiences here, but today, I'll be granting this FedEx location…read more5 stars. I run a small business, and I sometimes need flyers and brochures printed immediately. Whenever I send an order here, regardless of when the pickup time is, the staff here gets to work on preparing my purchases right away. If you live in Southern Westchester, and feel that you have to visit a FedEx location, this New Ro location will be your best bet.

Very convenient local UPS Store. Staff very helpful and…read moreknowledgeable. Street parking available outside and in parking lot a few doors away from the store.

Got some posters printed for an important presentation. The gentleman who assisted me in the…read moremorning was knowledgeable and efficient. Took a chance going in because I wasn't sure if they offered this type of printing service, but sure happy I did. They did not disappoint one bit. Would recommend and will be back as a good print shop is hard to find these days...

The service is a little unenthusiastic but the workers do the job they need to. The only problem is…read morethat usually there's only one worker behind the register. Other than that, I'm glad the place stays open till 6

I go inside and mail the payments and the check was white washed. I am not the only victim to this…read morecrime.....the Post has serious issues.

Milton and his staff are the best. You get what you pay for because they take the time and give you…read moreindividual attention and they get the job done correctly and they do not stop until it is finished. if they make a mistake, which is very rare, they fix it for free. We highly recommend this neighborhood place over any chain store. if Fast Copy cannot get the job done, no one can. Great place. Now, sometimes people complain about this place that they have to pay a small fee to drop off or pick up a package from an outside carrier like FedEx or UPS when they have prepaid label, but you have to remember how expensive Williamsburg rent is!!!! and how lucky we are to still have an independent store to do photocopying, send overnight express packages, do complicated printing jobs, and always have the owner there who cares about you and knows your name. My friends, good frickin' luck getting UPS to come do a pick up in the city it's just not gonna happen. And if you go to USPS near Marcy Ave. enjoy yourself, because that is its own very specific Kafkaesque hell. Nope....this store is your best choice and you are damn lucky to have them to go to. #grateful #momandpop

Amazing service and very fast turnaround! I needed some comp cards printed for nyfw and it was as…read moreeasy as emailing them the file and they had it ready in 1 business day! They turned out great, high quality paper.

My mom got a banner made for me for my engagement party from here. It was a great banner…read more My mom had nothing but nice things to say about this place and everyone who works here. We went in today as she now wants something printed on a shirt for an event she has coming up. Rich helped my mom today and he listened to what she wanted on her shirt. I'd definitely recommend this place for your printing needs.

Fast service, excellent quality. I'd highly recommend Graphic Lab. Rich was a pleasure to work with.read more

I never write reviews as it feels like they're all paid for but I had to today. This place was…read morephenomenal. We had a tough print job that places like staples and canva even couldnt help us with. We worked with Rafael (i believe) and he helped us for over an hour and over two days emailing, chatting and just keeping the good vibes going as we delt with this annoying task. He was helpful, kind and patient. This wasn't even an expensive print job but we had the best quality. I am planning on doing all of my wedding stationary with this location and am super greatful that they could help us with a last minute print job distaster.

This place, and Chris, were a GODSEND during our recent cross country move. They were able to ship…read moreour items at very reasonable costs and assist us with packing which we greatly appreciated. Unfortunately we cannot come back but hope to find a place half as good in our new location.

Dmitar and Jose were fast, efficient, careful, and kind! 100% recommend their service.read more

Piece of Cake did an exceptional job with my move. From start to finish, the entire experience was…read moreseamless and exceeded my expectations. The two movers arrived exactly at the scheduled time listed in my agreement. They were friendly, professional, highly skilled, and incredibly efficient. I unexpectedly needed a few additional items boxed on moving day, and they handled everything without hesitation. Every item was packed and transported with great care. Nothing was broken, damaged, or missing. The move into my new space was just as smooth as the move out of my old one. They carefully followed all of the building's rules for elevator use, placed furniture exactly where I requested, and neatly stacked boxes in the appropriate rooms. What impressed me most was their professionalism and attention to detail. They communicated clearly throughout the process, regularly checked to make sure I didn't have any questions, and truly went above and beyond to ensure everything was done right. Before leaving, they removed all of the packing materials they had used and left both my old and new homes clean and tidy. The entire move stayed on schedule and was remarkably efficient. I honestly could not have been happier with how smoothly everything went. The two movers assigned to my move were truly exceptional--kind, courteous, hardworking, and diligent professionals who clearly take great pride in their work. Please extend my sincere gratitude and appreciation to both of them. They made what could have been a stressful day remarkably easy, and I hope they know how much I appreciated their professionalism, care, and dedication. They are wonderful representatives of your company. Thank you for such an outstanding moving experience. I will absolutely use your services again for any future moves and will gladly recommend your company to friends, family, and colleagues.