I had an unusual mailing issue on Saturday 2/14/26. There were several people ahead of me in line…read moreas it got closer to closing time. I want to commend the young lady who was working that day. She was very pleasant and patiently helping everyone. I had kind of a strange mailing situation and when it was finally my turn she very kindly helped me with the best solution. Your post office should be proud to have an employee like her.

I really wish they would do a better job of delivering the mail. I have…read moregone to try to recover my mail from the post office and they didn't have it .

Not receiving mail for about 2 weeks - missing credit card staatement and now I am late on payment…read more No one answers the phone.

This location was great, the lady helping us with our (5) passport applications was very attentive…read moreand helpful. She was running the front on her own and was doing awesome! I didn't get her name but thank you so much for the smooth and quick process. Good service never goes unnoticed.

Hands down the friendliest Post Office on planet earth. The other posters with negative comments…read moremust be the problem. I've had nothing but wonderful interactions the many times I been to the Payson Post Office.

I have found it very difficult to work with Postmaster Lori Harris throughout the process of…read morerequesting USPS medical hardship mail delivery. When I submitted the required documents to the Payson Post Office, I requested a receipt confirming they had been received\. That request was denied\. I then asked to take photos of the documents in the post office environment proving they were in the post office at that time. I did follow up with phone calls which went unanswered, however, I persisted calling and was told Postmaster Lori was in a meeting and could not come to the phone. They did give me a verbal confirmation that she received the documents. During the inquiry and gathering of documents, Postmaster Lori did not provide me with all of the information necessary to complete my application\. Fortunately, I researched the USPS requirements myself and discovered additional forms that needed to accompany my request\. Had I relied solely on the information I was given, my application would have been incomplete\. During a scheduled visit to my property to discuss my hardship mailbox request, I felt I was treated disrespectfully\. Based on observing me walk only a few seconds, Postmaster Harris stated, "You do not look disabled\." I found that comment inappropriate and inconsistent with the purpose of the visit\. At that point, I began recording the conversation on my phone to preserve an accurate record of what was being said\. When she noticed, she asked if I was recording\. After I answered yes, she stated, "It is illegal to record," ended the meeting immediately, and returned to her vehicle\. Before leaving, I asked whether it was illegal to record on my own private property in Arizona when the recording was not concealed\. My question was not answered\. Instead, I was told, "I will call you," and she ended the meeting by abruptly leaving\. My experience has left me concerned about the professionalism and customer service I received\. I intend to submit formal complaints to the USPS Consumer Affairs Office and the USPS Office of Inspector General so the matter can be reviewed through the appropriate channels\. For anyone considering filing a complaint with the USPS Office of Inspector General online, pay close attention during the process\. Some complaint categories may redirect you to the USPS Consumer Affairs system instead of the Office of Inspector General\. If your concern involves employee misconduct or other matters within the Inspector General's jurisdiction, verify that your complaint is being submitted to the correct office\. I encourage others who believe they have been treated improperly to document the facts and use the established complaint process\. Constructive feedback and accountability help improve public service. I certainly hope my review is not met with retaliation.

Postal worker made stupid remark when I asked a simple question about tape and said " Nothing is…read morefree in this world" when I was there to send something meaning I had to pay. They also " Value your feedback" but she rates herself highly satisfied. I don't know what her meaning was behind her comment. She was a very tall white blonde lady. Stank attitude. Should learn how to work with the public with a positive attitude in the early morning, before ruining other people's day.

Laziest driver got hostile with handicapped person and demanded moving box so she wouldn't have to…read morestep two feet out of the truck to put mail in box said she had too many deliveries to have to deliver mail to box which has always been in front of gateway she's rude and obnoxious not a good representative of your company do better no star

Staff polite & helpful. Quick wait time. Love the…read morearchitecture of the older building.

If I could give a negative rating they would get it. I'm constantly getting mail that's not mine…read more My carrier must be dyslexic because for the life of him or her ai get mail for others. After continually getting mail for past tenants, even after writing on the envelopes "no longer at this address" the clowns continue to put their chit in my box. And just today I get an email notification of a pkg delivery to the locker. I get in my truck and drive the half mile (because the lazy asses cannot be bothered to swing by, only to find no key! This is at least the third time it's happened! Sure it shows the next day that's not the point. Do your job! Horrible customer service. You really should be ashamed and look for another gig if you can't perform this one! I'm filling a formal complaint finally.

Came here to resume my mail service after pausing it while I was on vacation. Jonathan waited on me…read more& was not only very helpful but very personable & friendly too.

This is by far the best USPS I've ever been to. Everyone there is so nice and they work fast! I've…read morealways had issues with usps but this one has changed my mind! So Thankful!

Literally no one here! Looking for an easy location to drop off some packages? If you don't want to…read morewait in those crazy Christmas time lines then definitely stop by this place it was a super quick in and out.

Apache Junction USPS does a great job!! The clerks are tasked with tough questions, unhappy…read morecustomers & I've never run into a bad attitude. This is a great post office!

Lots of new staff. Efficient and courteous. Went about 10:30 a.m. and was in and out.read more

Their self help kiosk is completely outdated. Like from the 1980's. It takes 5 min to print a label…read morethen it asks for an email every time. And give me a break only one machine. Somebody from USPS has got to take their head out of you know where. Let's get with the program because everybody and their brother is selling stuff online and we need a better way or efficient way help us ship (FedEx UPS etc.(. Like honestly can we get it together. They also must use Salesforce software that is complete garabge from the appearance online. Been in business far too long nobody cares anymore.

This unassuming post office is tucked away well off the main strip in Coolidge, and I've just now…read morediscovered it after living for eight years in the area. They have plenty of P.O boxes for rent, but a small service counter off the main lobby with only to employees manning the counter. They were both friendly enough, but didn't have the flat rate envelope postage stamps I was looking for which was odd, because you know, it is a post office.

We use this store for Fedx overnight documents and shipping services…read more It's conveniently located and has a helpful crew to answer your questions and ships quickly. Parking is shared in a very busy shopping center full of restaurants and IMAX Theater reducing my score.

With an excellent staff and prompt service, it is always a pleasure to visit! The store also has…read moremany extras like greeting cards. Helen V