6/19/26 Another fast a friendly Amazon return drop off…read more Really like the new remodel and flow. The Staff at this location are great. The location is central to allot of the places I frequent, very convenient. Service 5/5 Service requested was shipping and Amazon returns. Re-modeled, faster shipping my friends-SYOY!

So convenient to mail packages here and do Amazon returns. Friendly staff, quick service. They also…read moreoffer mail boxes, notary, print and packaging services.

The Gals that run this place are great. Very helpful, kind and knowledgeable. Nice atmosphere.read more

When I moved to Mesa, Arizona from Cincinnati, Ohio, 5+ years ago Box N Mail was one of the first…read morebusinesses I dealt with, I've been a customer ever since. This is a first rate business, one that strives on taking care of customer needs and the respect of item shiped by the customer. This is not your typical shipping business, but one that is friendly, courteous, and respectful of customers. I go nowhere else to ship my packages. Definitely a five star business.

There is no need to go anywhere else... They just put in a FedEx ship station across the street. I…read morewent there thinking I'd go directly to a FedEx place to drop off an Amazon scooter we are returning . Fedex direct store refused It said there was a battery and they wouldn't take it. Took it to Power Postal no issues always a smile and a great place. Why would you go there when you can go here?

Another good experience. Always friendly people and they are very efficient. Would recommend them…read morefor your shipping needs.

Old place was awesome. Seems like the newer location is the same. Way to go!!…read moreHot Wheels and other die cast honey hole. And I guess postal services are available as well?

Went for notary documents and left with snacks, collectible hot wheels, and new place to visitread more

Switched to a different UPS store on Power Rd but in the Las Sendas area and they have everything…read morethe previous owners of this location offered. Mailbox access at any hour and you can pay monthly. Kaitlyn was the best employee this location had and she's gone so there was zero reason to remain here with the current owner.

We came to see if we would be able to return and item in consumer box since we didn't have one but…read morethey told us it'd have to be a normal, commercial box. However, since the item was already in a mail-ready bag, the workers here did us a solid and allowed us to return the item in the bag that it was already in. What nice people.

Update, on Dec 23, they emailed mailbox holders that they would be closed the same day, Dec 23…read more until Jan 5 as they undergo a change in Management. So if you had any last minute Xmas gifts ( or any other important mail or packages) that would have arrived Dec 23 or Dec 24, without warning they announced they were closed for two weeks with no way of getting your mail or packages. At least give ppl a couple days notice! Luckily my wife was forgiving and was ok with a gift 3 weeks later. This was very poorly planned out on their part and wasn't near any realm of good customer service. They've lost my trust.

This place wants to charge you $3 to print the fedex prepaid label. What's the point of a prepaid…read morelabel if I'm going to pay you to simply print it off and stick it to the box?

This location is my go-to spot for returning and sending packages, including Amazon returns…read more I don't understand how the poor reviews criticizing the fee for returning Amazon items even come about, which to me sounds like a user error on the customer's behalf when generating the Amazon return code. Here's some piece of advice; when generating an Amazon Return, make sure you select the option where it states that the packing will be provided like my screenshot shows. Nonetheless, The owners/supervisors/and staff of the place are all very polite and helpful

I have always had a good experience at this UPS store! I don't use many of their services, other…read morethan Amazon returns, but that being said the staff is always friendly and they have ample employee's working on any given day. This location does get a bit busy, but the team onsite is efficient. Parking can also get a bit chaotic, as its shared with a gym and other businesses, but I have never had a major issue. You can of course get a lot of basic shopping materials here, copying and printing, ship package on site or pay for pre-papackged items. They also have mailboxes on this location if you were interested in were interested in PO Box type solutions. I believe they also have a notary, but I beleive last time I was thre an a customer asked, they were not in, so I would suggest calling in advance to confirm! This could be a one off of course.

I would like to start by saying I attempted to contact UPS directly with my feedback. However the…read morewebsite only allows you to call. The chat function says "please call". So, unfortunately here I am publicly saying this location is missing the mark on customer service: I arrived at approximately 4:45 on a Saturday afternoon. There were 4 people ahead of me. 1 person on register. A person boxing items and a person in uniform loading a truck. The person on register seemed to be new/in training. They were asking the person boxing items a lot of questions. This is fine. Everyone has to learn. At 4:50 the person boxing says "your register will automatically shut down at 5:02". So, I'm watching and waiting for something to change. Cause there are now 4 people behind me. That's 8 people In line. Nope. At 4:53 the person at register says "just so you all know. The register shuts down at 5:02". To which I said, well I guess you need another person on the register. I'm not fond of being a grinch but at the point the associate working is telling me their staffing is going to cause me to not be able to complete my transaction, I am no longer patient. I'm not sure why person boxing didn't jump in to help. I'm not sure why cashier felt it necessary to tell us if we weren't lucky enough for them to figure out the process before 5:02 we were out of luck. But these "team members" sure didn't care about the 8 people who cared enough to patronize their employer. To those "team members" your employer requires patrons to keep their doors open. At some point when enough of us don't come back, there's not a need for "team members". Sorry to air your dirty laundry on Yelp. I tried to write this directly to those who could do something about it. UPS doesn't make it easy to tell them when something goes wrong.

UPS 4904 S Power Rd. Excellent customer service by Brody today. Thank you. He has exceptional…read morecustomer care skills and UPS is lucky to have such a representative of UPS.