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US Post Office

1.0 (2 reviews)
Closed • 8:00 am - 12:00 pm

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US Post Office

US Post Office

(4 reviews)

I had yet again an unpleasant experience at the Sewickley Post Office. Our "held mail" request…read moreexpired on January 14 and was supposed to be delivered by the carrier that day. On return from our trip, no mail, and this was before the big storm. I finally made it to the post office on Thursday, January 29, only to find a long line of patrons and one staff member at the counter. After 15 minutes, it was my turn, and I explained to the clerk that I was picking up held mail. She went into the back and returned, saying my mail service would resume on the 30th. I explained that it had already resumed but that my held mail was still being held, and she replied, "Well, you should have said that." I replied that I had told her that. She was unpleasant and rude, retrieved my mail, handed it to me, and, without a word, called on the next customer. I try to avoid the Sewickley Post Office because there are consistently long lines, long waits, and, much of the time, unpleasant front desk personnel. I prefer the Leetsdale Post Office in Quaker Village, which offers exemplary service from two staffers that are always pleasant. Sewickley could learn a thing or two from Leetsdale!

The people at the post office are very nice and friendly but, wow, I've never had such trouble…read morehaving mail suspended for a few days or forwarded. Talking with neighbors, this is not unusual and I am surprised. I've actually given up trying to suspend mail when we go away for a week or so, no matter if I make the request online or hand the physical card (yellow) to the person behind the counter, it just never happens. Neighbors are away for 2 months and asked for the mail to be forwarded to their out-of-state address. Not only is it still being delivered and their daughter has to drive in occasionally to pick up, but yesterday it was delivered to the wrong address. VERY frustrating for us all.

US Post Office - postoffices - Updated May 2026

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