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    Staples

    Staples

    2.5
    (15 reviews)

    I have been shipping my UPS packages from here, off and on, over the last 9 years and never have I…read morebeen treated more rudely that today. First, I come to their shipping counter as before, very clean and well maintained, and placed my packages upon said counter. One lady on duty, on the other side of the area, who appeared to be doing laminating work. Focused on her work, I get that, yet oblivious to the fact that she had a customer. A "We'll be right with you, sir!" was all that was required. But nothing. When I finally did get her attention she asked if I was shipping packages, a fact that to me was obvious, but I told her I was and she assured me I'd be taken care of soon. As I stood and continued to wait I saw a man coming my way, thin build with a beard. And the rudest staff member I ever encountered. No greeting, asked me what I wanted, no "How may I help you?" as other Staples do. I told him trying to break the ice, with my hands on the packages, "I want these to go away." Then he demonstrated why he'll never have a better job than this, he asked me if I want to ship the packages. I told him "Yes" with just an edge of impatience to my voice. Then he said what he never should have said, "How am I supposed to know that??" So I explained, "I'm here at the UPS counter, I have packages with UPS labels, two plus two equals ..... " He told me with the same rude tone that he'd be back and I knew he wouldn't, I saw him speaking to two others, one I presumed to be the manager, if he hadn't been busy I'd have brought this to his attention. Finally the lady had a break from her work and more politely checked in my packages and gave me my tracking info. Anyone who wants to do business with this store, you're welcome to them.

    Varied selection. But waited 10 minutes to checkout. Five employees in the st store but they didn't…read morewant to open another checkout line because it was within 15 minutes of closing. So we had five people waiting in line for an inordinate amount of time.

    The UPS Store

    The UPS Store

    2.4
    (18 reviews)

    This place is consistently the most unprofessional business of it's kind. To begin with the staff…read moreis never friendly and always miserable. Second, they are NEVER prepared to offer the services they advertise. Multiple times I have emailed documents to be printed, and not once is it ready and half the time they can't even find the email. Yesterday 6/13/2026 arrive to be told that not only were they out of card stock, they could not print anything in color. Absolutely ridiculous.

    I shipped a package to Canada from the Moon location UPS Store: I asked specifically to have all…read morecharges paid up front. I was told that that was no problem. When delivered, my recipient was asked to pay $28 to receive it because it had been shipped "COD." I called this location to ask for an explanation, and they said that there is nothing they can do because that's just how Canada is. I explained that I had said when I shipped it that I absolutely did not want it shipped COD (and I paid over $40 for shipping myself), and they said that there is nothing they can do. I have shipped packages to Canada for 25 years. This never happened with USPS or FedEx. When I shipped through a different UPS Store previously, I told them the same thing about paying all charges up front and did not have a problem. So, my own thoughts from this experience is that this location either 1. does not know about customs fees, or 2. they know about them but don't know how to charge them to the shipper so they just lied to me to get the sale. Either way, this was a very bad experience. I won't be using this location ever again, and I may avoid UPS entirely in the future.

    All My Sons Moving & Storage

    All My Sons Moving & Storage

    1.3
    (167 reviews)

    The actual movers where really good however they didn't start until 3 pm and then the office…read moreovercharged me. They charged me for 12 rolls of packing tape when they barely used a 1/2 roll. I called twice for a refund of that charge and they kept saying g they would do it but never did. The customer service in the office wasn't great as they never updated me on the timing either as I had to be the one to keep calling.

    TL;DR - Movers held our items on the truck until payment was made prior to unloading. Movers had no…read moreexperience moving items (uncovered mattress, face down on the sidewalk with the mover on top of it) They did not understand how to load a truck (small items were loaded first and not stacked). Claimed truck was 'full' despite being half full. Movers were instructed not to unload our items at our destination, UNTIL payment was made (which how can that be if time to unload was not accounted for?). Damaged walls and items. Had to call 2 friends to help unload the truck. Hands down the worst company I have ever worked with.We used them for a move on April 2024 to move our items from our townhome to a house that was 0.3miles away. The move took 6 hours longer than expected, despite having already broken items down and made them easily accessible. The moving crew had 0 equipment and were extremely unskilled in moving the most basic items, including a mattress. They called a week before the move to get an estimated list of items that I would need moved, during which on the phone call that I explained I was currently travelling and can only list of what large items come to mind and approximately 25-30 boxes for the miscellaneous items. There was no follow up email sent to gather a formal list of all the items needing moved. On moving day, movers were 2 hours late and 2/3 workers showed up in an unbranded moving truck that did not have a ramp. I walked the movers through our townhome and showed them everything that needed to be moved. However, it became very apparent that the movers had no experience in how to move out a house. They were unnecessarily wrapping things that didn't need to be wrapped, and did not know how to move a mattress as it took around 30 minutes to get it down 2 normal flights of stairs. It wasn't until hour 2 of 6 of moving out that the third mover showed up. They spent a total of 6 hours trying to move our well packaged and organized items out of the townhome. I spoke with Michael Dunne who asked me what is going on and why is it taking so long to move out. I explained that the movers were disorganized and lost with this move out process, and that the truck did not have a ramp. One of the movers came back to me and said that they couldn't take half of the items I showed them because it was 'not on the list' - the estimate list that I read out over the phone while travelling. We were 5 hours into this move out process that should've taken no more than 1.5-2 hours with any other company. They also claimed the truck was 'full' even though nothing was stacked. I also had to help them move some of the bigger items into the truck myself. 6 hours into the move, Michael Dunne called one of the workers and said they had to move onto the destination right up the street and start unloading. Extremely frustrated at this point, I agreed to move on and we'll come back for the other items ourselves - Michael Dunne got me to schedule another pickup in a few days, during which a $100 deposit was made. When we arrived at the unloading destination, the movers were instructed not to open the cargo door until a full payment of $2081 was made, PRIOR to unloading the items. This was around 2x what was quoted as they were charging for 'extra time' due to their inability to support a proper move-out. How do you know what to charge hourly if you haven't done the unloading process yet? They parked on a very busy street and not our driveway, despite me requesting the drivers to park in the driveway or even our front lawn. They refused, stating "we are not a traffic company, we are a moving company. F**k the traffic". Multiple items damaged, walls damaged, it took until 9:30pm (9.5 total hours) to have 75% of our items moved out of our townhome that we can still see out of the window from our new house. It took multiple emails and phone calls to cancel the follow up move and receive my $100 deposit back. I never received the signed contract at the time payment was made, and emails and phone calls have not been answered.

    Pack N Ship - shipping_centers - Updated August 2026

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