We need to get rid of the USPS completely and utterly. The amount of excuses I get for why they…read morecan't do things the way they used to do them anymore is pathetic! I can't get an estimate to ship an item even if I give a zip code and the weight of the item and the dimensions of the item. "You'll have to come in, ma'am, you'll have to come in." or "Go online." Just wow, I think Kramer was right, just get rid of the US Post Office. It's mostly junk mail they deliver anyways.

Every time I come to this post office I am met with some of the kindest people. I have lived many…read moreplaces, and I can't recall a post office where people are more friendly and helpful. I had a particularly stressful issue yesterday that involved password paperwork, and they immediately helped me and made me feel calm, and the package I sent out last night was already out for delivery this morning! They are so great!

I've used this post office many times and usually only have quick prepaid QR-code drop offs. Today…read moreI arrived at 11:58 AM before the posted 12 PM Saturday closing time. Instead of helping process the packages, the employee immediately told me she "needed to stop at 12" and repeatedly pressured me about the truck leaving. I have a disability that affects my cognitive processing under pressure, and the interaction caused me to become visibly overwhelmed and unable to pull up my QR codes quickly. When the clock hit 12, I was told "It's 12. I need to stop" and was refused service and told to leave, despite already being inside before closing. What upset me most is that there was no attempt at patience, flexibility, or basic empathy. Even if the packages couldn't make that day's truck, they still could have been accepted for the next shipment day. Because this happened on a Saturday before Memorial Day, I'm now delayed several extra days, which matters because reselling is currently my only source of income after losing my job due to disability. I understand employees have schedules and pickup deadlines, but customers who arrive before closing should not be treated this way. The interaction felt unnecessarily cold and dismissive.

I was welcomed with a smile and nice greeting. Service was quick and correct. I left with "Have a…read moregreat rest of your day." Best customer service I've experienced. I live in Marlborough and always drive to Berlin for all my Postal needs.

They are all very helpful, pleasant, and courteous. Great…read morePO! Thanks all...my mail is tended by you in an outstanding manner. NOC

I've never had a bad experience with these guys - Seriously the most friendly and helpful USPS…read moreworkers I've ever met. It feels silly to write a 5 star review for a Post Office, but the people in Bolton deserve all the credit in the world.

Mon-Fri 9:00am - 5:00pm Sat 9:00am - 12:00pm…read moreSun Closed Small post office on Route 20 by Whole Foods. The front desk guy is really nice and very helpful. He's good about helping find the best/cheapest way to send a package.

Great post office. Small. But the staff is friendly and will actually help you find the cheapest…read moreway to ship a package.

I use this place as my Amazon return and the people that work there are friendly , helpfully and I…read morenever have any problem with them . I would recommend them

Friendly staff, efficient service, neat and clean store, always open on time, good value for moneyread more

I really love this post office. If you hit it at the right time, you'll be in and out in a matter…read moreof minutes. The staff there are so helpful and knowledgable- special shoutout to Joe! He's really the best! I often go out of my way to get to this post office because of how helpful they are.

The Cochituate branch of the USPS is one of the best, if not the best branch that I have been to…read more The are knowledgeable, thoughtful, polite and courteous. I go there even though there is a post office closer to my house. Keep up the good work!

Very pleasant experience. Questions that I had were answered. The teller appeared to be over it…read morewith the previous customer but she was good with me.

I have had nothing but trouble with mail service both being delivered and mailing for a very long…read moretime.My route carrier is very good but when she's not on forget it,I have had serious mail from the Social Security Admin never show up and much more.Complaining does no good

They are always friendly, courteous and helpful! The woman that helped me taped up the box for me…read moreand was super nice. Such a breath of fresh air - and honestly a little unexpected at the post office!

I came into the post office to mail a package and the person working took the time to let me know…read morethat I could spend less, half, and repackage my item. He took time to show me the box and offered to tape it. I appreciate his attention to detail.