This UPS STORE family run working really hard very nice family helpful I wish very bestread more

These pirates charged me $3, plus tax, for making a copy of a single one-sided, letter-size…read moredocument. And only told me about the pricing AFTER they made the one copy. When I complained, they then told me that I could have had three copies for that $3, but after that the price would be a mere $.49 per copy. In CA where everything is more expensive, I am charged $.24 per copy at my local UPS store. It will be a very cold day in hell before I return to this store.

I recently have printed some files at the Staples located in Weymouth. The sizes of my files range…read morefrom 11" x 17" to 24" x 36". The store Manager Trish and those who work at the Print Department, Matt, Juan, John and Mai, are all very easy to work with. All my prints are done on time, and I am very please with the quality. Thank you all very much! J.G

I placed an online order Sunday night into Monday morning, as my sister was actively dying, to have…read moreher poems printed for her memorial service. I went in Wednesday to pick it up. When I asked for my order I was met with one of the most shocking condescending & rude experiences I've ever had. Matt, the associate at the photo desk (white male, beanie, piercings) told me, with an attitude, that they "didn't print them" because I "didn't respond to the email" about a formatting issue. I calmly explained that my sister just passed away Monday morning, and I obviously was not checking emails while grieving. Instead of showing even a basic level of compassion or decency, he doubled down, talking over me and repeating, "When people don't answer emails, we don't do the print." What a vile human being to respond to someone while they are actively in pain. Being cruel to someone grieving says more about you than anything else, and the universe notices. Kindness costs nothing but karma will keep receipts. I don't expect employers at staples to care about my personal situation, but there is no excuse for being dismissive and disrespectful as an human to another human. If you value basic kindness or professionalism, take your business elsewhere. Especially when printing for funeral or memorial services. I hope Staples management addresses the complete lack of empathy and customer service displayed by Matt and the management team at this location.

This USED to be a great place to get copies made, ship packages, etc., etc. There was a clerk…read morenamed Pattie who worked there, & She was always "on top" of everything. Unfortunately for Me, Pattie retired, & this business evidently is now under new ownership & has REALLY gone DOWNHILL fast. I recently bought a couple of vintage auto parts on eBay. Sadly, they wouldn't fit, necessitating My returning them for a refund. eBay emailed Me a "QR code". When I saw "FedEx" listed as the carrier I needed to use to ship the parts back I cringed, since anything & everything remotely related to this pitiful "carrier" always seems to end up complicated, a huge hassle, & a gigantic nightmare. Having no other viable options at the moment, I grudgingly drove to the "Postal Center" so they could scan the QR code, print a label, & ship the package out for Me. Well, FedEx "came through" for Me once again, right on cue. The "clerk" on duty matter-of-factly informed Me that the Postal Center is "no longer scanning FedEx QR codes". I really thought She was kidding! They advertise themselves as a "full service center", are considered a FedEx drop-off location, & they can't/won't scan QR codes? Preposterous!!!!! A wasted trip, & in case this clerk hasn't noticed, gas prices (like FedEx rates), are in the stratosphere. She could care less. This "clerk" was about as useless as power windows in a submarine. No apologies, no recommendation(s) of what My options are, etc. I asked Her WHY they won't scan QR codes She informed Me that "We don't have the necessary equipment to scan QR codes". REALLY??? I suggested that it might be good business practice for Them to INVEST in a scanning machine, seeing that They're supposedly a "FedEx full-service location". DUH!!! That suggestion also fell on deaf ears. I informed Her that I was finished doing any business with "The Postal Center"...She could care less about this also. Quite the "attitude"! On My own, I searched the internet & quickly found that Walgreens in Millbury handles the shipping of FedEx packages. I called Them & when I told the clerk the story about The Postal Center not being able to scan FedEx QR codes, She too thought I was joking!!! She had never heard of anything so ridiculous! So, I drove to Millbury. She (Karen) was very nice & helpful (unlike the DUDS at The Postal Center!!) Within 3 minutes She had the QR code scanned, the shipping label affixed, & the package was on its way! Now THAT's the way to do business!!! So whatever You do, DON'T EVEN CONSIDER using The Postal Center for anything since They're as useless as FedEx, I'm spreading the word far & wide, with the hopes that this pitiful excuse for a "business" will go the route of "Spirit Airlines", along with FedEx, and cease to exist. We MISS YOU, Pattie!!!!

Don't use their self service kiosk unless you want to end up with a lost package that "they assume…read moreno responsibility for". I'll take my business elsewhere

Incredible service. I need to ship some valuable items internationally and they made it a breezeread more

This a 2 person team who truly care about your shipment…read more When I needed to get a fragile art work to the west coast they could not have been more helpful with their concerns and their expertise packing. It arrived safely for my son's 50th birthday. If there were 10 stars I would give them to Global Pack Ship. Elaine N.

Came in recently to have some prints made. Have been a 25 year customer for everything from notary…read moreservice, supplies and copies to shipping and more. Got a lot of attitude, moaning, eyerolls for a simple print job that took 15 minutes and was made out to be much more than it was. They have 3 big office grade printers on site to print my lowly 100 pages. David the former owner, rest his soul, was an affable, nice man with a sense of humor who was very helpful. It's unfortunate that the crew there now does not possess his nature, and a cheerful, service-minded approach to customers. I didn't ask them to box up 50 Christmas gifts and fill out the slips. They had to simply click and print about a 100 pages. Not rocket science. Congratulations, you lost my families 25 year loyal business over a bad attitude and muttering under your breath. Small business is all about customer service. If that's too difficult, then maybe find something else to do.

I had such a wonderful experience today at Easy Ship & Pack! Not only did they accept my returns…read morewith ease and grace (especially given I had been turned away at 2 Walgreen's), they also offered to help tape to help tape my returns and hand delivered them to the FedEx truck who was loading up! I also want to CONGRATULATE and give a BIG shout out to Amy Tucker, who is now the Owner/Manager. She helped me when my business was located in the Shaw's Plaza over 17 years ago with the same kind and helpful manner. I saw her work hard, persevere through challenging working conditions and although the previous owner had passed, Amy stepped up to buy the business and help carry on his legacy and build her own future, WOW! Go Amy and the Easy Ship & Pack Team - you ROCK! Thank you for making my day! Gayle

We'll, we got part of the order, by driving around truck to truck on the BU campus. But no one can…read moretell us where the rest of the order is. The customer service lines, both email and phone, still do not respond.

Incredibly helpful and understanding with a number of last minute requests that I had. The staff…read morewere friendly, professional, and went out of their way to help me even when I had made a mistake. I highly recommend them as a service for students looking to store their belongings for the summer.

Had them pack & ship some china from MA to CA. They did a great job, nothing damaged, at a decent…read moreprice.

The staff here are so kind and very helpful. Good customer service is not always easy to come by,…read morebut they do a great job!

We have used this facility on numerous times. On 12/29/22 we once again put our package in their…read morehands and they put a UPS label on it but according to UPS they never received the package. So the package that the postal center received never left with UPS and is still lost. They have done absolutely nothing to try and locate our package. They ignore our requests for help even though they were the only ones to touch our valuable package of gifts. I suggest you do not use their services If you value your package or letter .No support what so ever.

The old hag behind the desk tried telling me that I printed my labels too small and because of…read morewhich she has to enter the tracking by hand (which she made seem like a giant inconvenience) but I knew she was wrong. Told her I didn't feel comfortable dropping my packages off there and kept is pushing across the street to Shaws. Unsurprisingly Shaws scanned the labels in just fine with no issue, the lady clearly has no idea what she's talking about or maybe needs a new scanner that isn't broken. Additionally I couldn't help but notice peoples packages/drop offs filling the entire main lobby unsecured where people enter. Anyone could just walk in grab one and walk right out. If you need UPS or Fedex drop off just go across the street.