Cancel

    Open app

    Search

    US Post Office

    2.1 (63 reviews)
    Closed 9:00 am - 5:00 pm

    Services - US Post Office

    Shipping centers

    US Post Office Photos

    You might also consider

    Recommended Reviews - US Post Office

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    john j.

    Quick service and lots of options for mailing. They need a better sign out front. It's sort of hidden in a strip mall.

    NASTY SOO
    E J.

    BEWARE OF NASTY RUDE SOO! We had 6 medium to large boxes we were carrying and there was a long line right after Christmas. As we got closer to the front counter we were relieved that there was a wall counter that we could put the boxes on while waiting since we've been carrying them. We didn't see that there was a brochure stand on the counter because the boxes were up to our heads. SOO THE POSTAL RUDE PERSON yelled at us saying we're knocking off the brochure stand (mind you nothing fell off the counter, DRAMA QUEEN). Like we did it on purpose when we didn't even see the stand. There is a right way to talk to customers with respect. Clearly, she doesn't have emotional intelligence and doesn't understand customer service. I would have rated 1-star or negative if I can with my unpleasant experience with that SOO individual but the person that helped us was the opposite of that NASTY SOO. She needs to go!

    Damaged package that never should of went out

    See all

    Photo of S P.
    0
    9
    6

    9 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Absolutely the best! Great service and friendly smiles... very helpful... saves you money.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of john j.
    442
    870
    3553

    2 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Helpful 12
    Thanks 1
    Love this 12
    Oh no 0
    Photo of ymsr29
    0
    27
    39

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    They always deliver my mail rain or shine there very pleasant and they don't double park on narrow roads like Amazon UPS and fedex

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Awesome people always giving great customer service. We have been here 45 years and we have very grateful for their help.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0
    Photo of E J.
    2
    125
    186

    5 years ago

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Noemi M.
    1164
    426
    6451

    3 years ago

    Helpful 14
    Thanks 0
    Love this 15
    Oh no 0

    4 years ago

    The friendliest staff I have encountered. I enjoy coming here. It is never too busy and you are always greeter with friendly service.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Leo D.
    383
    360
    892

    6 years ago

    Helpful 8
    Thanks 0
    Love this 5
    Oh no 0
    Photo of Jay H.
    1
    77
    12

    4 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of G D.
    0
    19
    7

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 6
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Ash S.
    2
    41
    10

    6 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0
    Photo of AJ S.
    0
    11
    0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Kaye S.
    38
    78
    30

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of J T.
    142
    573
    39

    18 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Vi H.
    142
    20
    74

    11 years ago

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    14 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    18 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Phil R.
    464
    61
    84

    8 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    15 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    16 years ago

    Helpful 2
    Thanks 0
    Love this 5
    Oh no 0
    Photo of Frank K.
    98
    67
    175

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Anne D.
    90
    10
    14

    10 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of K. G.
    7
    13
    0

    18 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0

    10 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    12 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    Page 1 of 2

    Ask the Community - US Post Office

    Review Highlights - US Post Office

    The last time I went to the Hercules branch was right after my sister had lost her cancer battle.

    Mentioned in 3 reviews

    Read more highlights

    You might also consider

    US Post Office

    US Post Office

    (54 reviews)

    Stopped by the Pinole Post Office on Friday around 1 PM to send some mail to my aunt. This is the…read moreonly post office in the city, so I expected a bit of a wait. There were only two women working the counter, and the wait ended up being about 5 minutes. Given the circumstances, things moved along reasonably well. The woman who helped me was actually very nice and helpful, which made the experience easy. Customer service was good, and I appreciated her patience. That said, this location could definitely use more staff, especially considering the time of year and how busy it can get. Overall, it was a good experience. I'd recommend this post office and would return.

    1/23/25 - I'm in this post office this morning at 9:00. There's no one in line…read more There's one person behind the counter. She's on the phone. Apparently it's a personal call because she's calling the person by their name and she's looking at some document and they're going over something. There's no one else there and I stand there while she continues on with her personal call. Why is there one person and she's on the phone? Can anyone tell me why this is acceptable? I stand there like a moron and after a couple minutes, someone else finally comes in the register next to her and calls me over. Then she starts helping the other person the phone. So I'm standing there while BOTH people are helping the person on the phone I go back in line as I realize standing there was a waste of time. Maybe a third person will come out and actually do their job? Is this possible? Why did this second call me over and then start helping the other lady. Was it to be a jerk on purpose? Can anyone at the post office explain it to me? So now, the moron that I am, am standing there in line, still the only person, as the two people behind the counter are talking to someone on the phone. After a couple more minutes the first lady finally calls me over and starts to assist me. She's giving me nothing but attitude because she can see I'm not happy. How dare I not be happy standing there in a line while she and the other person on the phone talk to their friend. Stupid me. She's curt and clearly wants to be done with this transaction - just hands me my receipt - it's the first time I can ever remember the person behind teh counter did not circle the part on the receipt and tell me to take the survey about her service. And this is the first time will do the survey. I want to make sure the USPS is aware of the ridiculously awful "service" the Pinole Post office offers. 2 people behind the counter, both helping someone the phone. 1 actually calls me over and then helps the person on the phone. Why did she call me over? Why am I getting attitude because I have the audacity to not be happy that two people are yapping on the phone instead of helping customers like their job description says? I realize management at this office will read this and laugh. They don't care. This is today's post office. This is not your parents USPS that would hire people with the correct skills to do the job. Places like this hire anyone who wants a job. "Customer service" is not in their vocabulary. And with the new White House talking about doing away with the USPS and making it a private company. Honestly, would this be a bad thing at this point? When you see post offices like this one that couldn't care less about actually doing their job and give customer's attitude when they don't think customer is happy with their "service" - would it be bad for these people to be out of a job? They certainly do NOT belong in any kind of "customer service" position. But I will get the word out. This is not the first time I've received absolutely awful "service" at this post office.

    US Post Office - Plexus coverage.

    US Post Office

    (39 reviews)

    The main complaint I have about this place is the hours. They are open for about four hours daily…read moreor so and if you are working, that means you have to arrive on a Saturday, where they are open for three hours. But they are our main post office so here is the good, the bad, and the ugly. The good is that they held our mail for about two years because our HOA management company sucked. They did this again after the below-mentioned unhonored vacation hold and they held our mail. I got to know the woman working there and although she knew my name, she insisted on seeing my ID which I really appreciated. Too many shady folks running around and I totally understood. The bad is that they got tired of holding the mail and delivered it one day without notice. They know that we have a history of theft and don't consistently deliver packages to our units as we've requested and they've promised. They have left some big packages in the lobby and thieves walking by, are very much tempted. They also left a medical package for me in front of my unit, although I've asked them to deliver it to a neighbor who is always at home. The ugly is that they didn't honor one of my vacation holds and my mail was stolen. And it was a hold that I put in early. They also deliver mail to broken mailboxes. I have the USPS service where they tell me what mail is coming, however, I don't always receive it. My box is empty for days. When I finally called someone, they said that sometimes the package will arrive days after it's supposed to. Really?!? I've had so many issues, that I had their direct number which they answered the first time I called. After that the phone rings and rings and rings, which means that I have to go up and talk to the manager. I didn't get mail for almost a month in my box, no burglaries (nothing on the camera) and when I went there, they told me that even when I get a notification from them that I have mail coming that it still may not be delivered for a week. So what's up with the daily notifications when it doesn't mean anything? Something is up with them. Another issue is that they are responsible for delivering our mail. We have a post office that is closer to us and they have more hours in which they are open, however, they provide a place to send mail, buy stamps, and have a neighborhood post office. They are closer to my home and would be a better choice.

    Packages dropped off were not scanned. Unable to track package sent. No help from grumpy lady…read morebehind the counter. You can tell she hates her job. She will not greet you or try to help you.

    The UPS Store

    The UPS Store

    (74 reviews)

    Such great timing to stop by the UPS. After stopping by another UPS store and Staples I was happy…read moreto find this UPS open. I needed to print documents and mail them off. The energy was so good. Those two ladies were so nice to engage. In the last 30 minutes it got really busy and they worked their way through that line. Will now be my store of choice for these needs.

    I come here every once in a while to drop off an Amazon return. All I need is a receipt. I prefer…read moreto do it with a person so I know it gets taken care of. But every single time I come here I get that older lady who always snaps at me "you know you can do this yourself over there at the self serve?" The first time she did this, she added "we had a big training the first day we got it" You know what, no one was at your big training. So every single time I come in I get this lady and every single time she snaps at me "there's a self serve right over there." Why does this lady not want to do her job? Can anyone explain this to me. Why do I have to get snapped at every time I come here? So today I go there, there's another lady there, a blond lady and I give her my amazon return so I don't have to deal with the angry old lady.What does she do? She gives it to the angry old lady. "Do you know there's a self serve right over there you can do this yourself." "Yes. I do know." She stands there for a second and realizes I just want her to do her job. For the love of God can someone at the store tell this angry old lady to stop snapping at people and just do her job?

    FedEx Office Print & Ship Center

    FedEx Office Print & Ship Center

    (3 reviews)

    Love the new self service station for labeled packages. Employees are very courteous and…read moreknowledgeable. They are always available to help you with any issues.

    I took a package to this location Saturday, I was there for a while because even though two people…read morewere helping me, clearly they didn't know what they were doing, the package had and old label and they scanned the new label, old location was pinole and the new location where I wanted the package to go was Calexico CA, I received 3 text messages saying that FedEx had the package Monday I received a message saying that my package was ready to be picked up at the pinole store where I took the package, so I called FedEx talked to 6 people, all of them didn't know what they were doing but the last one told me that even though they are FedEx, they can't talk to the individual businesses I called walgreens (fedex is located inside walgreens) and I talked to a very nice person and explained that the package is supposed to go to Calexico CA, she said okay A few minutes later I received a call from the manager Mary Grace saying that the package was at the location, I try to explain that the package is supposed to go to Calexico CA and she said that the packages was there and she was super rude talking over me, she didn't even let me explain, basically she didn't care, did I said that she was super rude, actually she was extremely rude I when to pick up the package and had to take it to another FedEx What I learned of this experience is that fedex don't care and won't help you The second is that is if I want to be mistreated even though is not my fault , I should go to walgreens at 2750 Pinole Valley Rd Pinole, CA 94564 United States and ask for Mary Grace

    US Post Office - postoffices - Updated May 2026

    Loading...
    Loading...
    Loading...