I give this place a solid four stars. The four stars is because this is the only USPS I go to…read morethat's around my area and I've been going here since eBay days in high school. I'm writing a review today because Aurelia with her RBF gave me my package that required a signature, without having to see my physical California ID. Gave me attitude the whole time, questioning why I go around without my ID and whatnot LMAO but ultimately let my no-ID-bringing ass slide and gave me my package. Minus one star because at the end of the transaction, after having me sign for my package, she had the audacity to ask me to do a survey asking about courtesy and if the service I received was courteous LMAO!! It was not courteous, but I felt the need to give a green smiley face since yo girl gave me my package. Lines are always out the door. Usually 3 workers. Can get your passport photos taken here. Get free USPS boxes. Etc. Pricing is standard USPS. Will only be coming back here since it's the only USPS near me. Just wanted to give Aurelia a shoutout with her wild ass customer service hahaha glad I took my ashwagandha today.

This office's appointment system is incredibly disrespectful of people's time. My appointment was…read morescheduled for 12:00 PM and it's now 1:30 PM, yet those with 11:30 AM appointments still haven't been called. Why require appointments if they aren't being honored? People have jobs, children, and responsibilities to return to. This is unacceptable service, and I would like to know why these delays are allowed and what is being done to fix them. Why is this place still open? ETA: it is now 2pm and have not been called. The lobby is FULL. WHERE IS THE CLERK?

Older facility but it has everything you need from a post office to include passport services…read more 5 star for the staff. I had an issue with receiving mail and the person in front made sure I was able to talk to the supervisor and she was really helpful. One week later my issue was resolved. Small but ample parking. I can see how this place can be full during the holidays when more people are shipping off more parcels.

So I was helped via the phone. Around 12:30 or so. Sadly I forgot to do the survey and all so doing…read morethis instead. They gave me this address as the closest UPS so yeah. Phone lady was very top notch. Nice, and helpful. Probably deserves a raise too lol. Anyway hopefully she sees this and knows how appreciated she is.

-5 start Good luck trying to contact this place, they will…read moreignore your calls, had an issue with my delivery and the address listed was trying to call them to ask them to hold the package for me to pick it up and can't get in touch with anyone, this place sucks

Wish I filled give zero stars. Don't come here unless you're prepared to wait for at least 45 mins…read more Line will always be out the door. Can't believe these ppl actually get your mail to where it needs to go. Incompetent is wayyyy to mild of a word

Our business is located in Ontario, We always schedule daily pick up, but the past year mailman…read morejust do not want to pick up our packages even if he needs to delivery packages to my neighbor company everyday. really disappointed.

This 1940 post office has a very cool look to it. The older ones are seem to have a class all by…read moreits self. The inside artwork, has a nice touch.

Can I just say, I've never had a negative experience at this post office. Everyone working there…read moreare kind and professional, and give great customer service. I've seen them deal with a lot of people who are not always the kindest. The last time I was in, there was 1 person working and a huge line. She handled everything so well, especially customers that were impatient. This post office is small, but always my first choice when dropping off a package.

I usually don't have an issue with this location but, today I was shipping some returns and the…read morelady working the front (something with J, Janise I think?) was so unpleasant. I watched as she gave every single person in line an attitude about some part of their interaction and sure enough she was rude, cold and genuinely unkind during my interaction with her as well. I get having a bad day and understand a government job is hard and she probably has to repeat herself often but, Idk I was in a few weeks ago and she had the same attitude. Customer service from her is definitely lacking.

I've been going to this post office for years, but my recent visits have been consistently ruined…read moreby one particular clerk (blonde hair, short, heavier set, lip piercings) who seems to have made it her personal mission to make every customer feel unwelcome. She greets every interaction with a heavy sigh, eye rolls, and short, dismissive responses that make you feel like you're inconveniencing her just by existing. When I asked a simple question about tracking, she snapped back with 'If you don't know how it works, maybe you shouldn't be mailing things.' When another customer politely asked for clarification on a form, she literally rolled her eyes and muttered something under her breath. Her blank stare at me like I'm an idiot is haunting. Maybe check in on the welfare of your employees from time to time my god! The attitude is palpable, and it's not a one-off bad day--it's every single time I've seen her. Customer service at the USPS is already a challenge with long lines and limited hours, but having someone this consistently rude and unhappy behind the counter makes the whole experience miserable. It feels like she's actively trying to drive people away. This location desperately needs better training or staffing changes because one employee's perpetual bad mood is tarnishing the entire office. I'll be going out of my way to a different post office from now on--save yourself the headache and do the same.

It's just that the staff here looks like they're not happy with their job. They have no customer…read moreservice. They agreed to with irritation. There is only one person in there that I've seen smile and has been good help but I'm not sure what her name is. she's blonde. I hope for 2025. They'll be happier with their job and have better customer service.

I had a great experience at the United States Postal Service, thanks to Robert. He was…read moreprofessional, patient, and genuinely helpful throughout my visit. Robert took the time to answer my questions clearly and made sure everything was handled correctly, which really put me at ease. It's not every day you come across someone who goes the extra mile with such a positive attitude. Customer service like this makes a big difference--thank you, Robert, for making what could have been a routine errand a smooth and pleasant experience! God bless, Cedric

I actually needed my passport ASAP, like within a month. I purchased the quickest shipping option…read morefor my passport but before doing so I asked Christy for her thoughts and said didn't believe I needed expedited shipping. I banked on her and so glad I did. Received my passport a little over 3 weeks just in time for my trip. She saved me money. Thank you Christy!

Thank you for the WONDERFUL CUSTOMER SERVICE I have Been coming here for so long. It's so…read moreconvenient and so much more safer than other locations. I really APPRECIATE the kindness and attentive staff. VIC and VIOLET have ALWAYS met my service requests. The Value of Customer Service is 5 Service Requested Quality Value

said internet was down and couldn't send my package waste of time like what do you mean you can't…read moretake packages because the internet is down.

Got my Livescan fingerprinting for the Board of Nursing done here. Quick. Easy and only $69 for the…read moreservice. The guys knew what they were doing and got me out in less than 10 mins. 3 minute wait time. So efficient!

went in for passport photos. great service! appreciated the friendly greeting upon entering the…read morestore. they weren't busy but the customer service and completed photo service was highly efficient. much better prices than the corporate chains! we will be back for sure!