if you feel that good customer service is important to you, then i cannot endorse this company…read moreenough. when i seek out services , i want to deal with people who take ownership of providing you with that service. jill did exactly that. i had a feeling after our first discussion that i was in good hands. that a rare feeling these days. adding a small level of complexity, was i was requesting service to a burlington ia business while phoning it in from olympia wa. easy peasy. an issue that had been lingering with a different non- performing company for ove 7 months was resolved in 24 hours. MY HAT IS OFF TO YOU !

Showed up at 5:21 pm on May 21st 2025 and the doors were locked. I had a specimen that HAD to be…read morehanded to a person at the business. No note on door of explanation. Will find a way to call owner one way or another! NEVER close a business early just because you're lazy and want to go home early because there is no business. No excuse and bad for business

Just got reply my item I was and is so proud of made it Arkansas…read more Was informed packaged good came excellent shape thank you for getting it there great shape 5

I love the convenience this place offers. And everyone I've worked with has been super helpful and…read morevery friendly. I order a lot from Amazon and that means I have to return things from time to time. I love just being able to walk in and hand off my package, no waiting in line or needing a receipt, just a friendly "dropping off?" and "you can set it there" and off I go. I also mail out cookies to my grandparents every Christmas and have often used Copy Pack Post to send them out. Only had one mishap (not on their end--Colorado postal worker left the package on the ground next to the mailbox instead of taking it to the door and animals got to it), but they were great about helping file a claim.

Great people to work with there and great service!!! Always willing to go above and beyond to help:)read more

Brian is awesome , would recommend them. is very convenient off of Park Avenue? And the staff is…read morevery polite and helpful.

Great service. Great knowledge. Very competent Well worth the money Dave seems to be the best…read moreworker. Jim ? I'm not sure

From the owner: Shipping UPS FedEX…read moreDHL U.S. Postal Services Packaging Printing Banners Posters Business Cards Copies

I was always confident in this shop, and knew they'd take care of everything I had to send…read moreanywhere--overseas or stateside. For several years, this was the first choice for me when I needed shipping. They are always professional, friendly, courteous and careful with packing. I never had anything break when they mailed it for me. I retired in 2021 and moved out of state. If I could transfer this entire store down here to Tennessee, I would sure do it. Our post offices here locally close by noon every day. We don't have a Mailboxes or Goin' Postal store within 20 miles.

Very efficient & helpful staff & I had a lot of packages to mail! They helped me find the best…read moreprice and shipping.

Very friendly, helpful, and competent. I highly recommend this business. When I had a difficulty…read moretracking my package they were able to find out what was wrong , get me the information and get the package to its destination on time.

This UPS drop store is the best. I've used them countless time and have had zero issues;And they…read moreare fast!

Terrible customer service!!! They always lie. I waited all day for a pickup. They said the driver…read morewas here. They weren't. I have cameras. Item that I'm returning was beaten up and the box was a mess. It looked like a rat got loose in the box and had a hayday. I have never had any good experience with them. I told them that I didn't have a printer, but I do have a picture on my phone. I told them to call when they were close. No call, tag or anything.

my item arrived at the office in Quincy Illinois three days ago I live in Keokuk Iowa the distance…read moreis about one hour drive from where I live at if the driver is on highway 61 north he hast drive right past where I live at I have had hundreds of items delivered where I live at there should be no problem finding me I do not have problems with fed x out of Burlington Iowa I have received several hundred items at my home address very unhappy with fed x from Quincy Illinois

Their driver stole my package, and they wouldn't do anything to fix the issue. Absolutely horrible…read morecustomer service. I just want my package, but they made it so difficult to get my issue resolved.

Best business practices ever. They're always so helpful and convenient. This UPS store takes the…read morehassle and stress processing any returns. Keep up the great work!!! You are appreciated!!!

I do alot Amazon returns and I love going to ups because they are quick and Tara is amazing she…read morealways multitasking helping out alot. I hardly ever have to wait long.

What in the world is going on here?! Employees are FaceTiming their Baby Daddy behind the cash…read moreregister having an argument for the whole store to hear. (I'm pretty sure they are the supervisor) Another Employee is jumping over the counter instead of walking around like a normal person. Our order was done yesterday night and we came to pick it up and they can't find it. (Happened to another lady that drove 45 minutes away) so we went are ran errands for 2 hours while they made our order again. We come back and they don't have it done and found our original order under some papers. Just wasted 4 hours of my day. There is so much crap and junk just laying around. No wonder they can't find anything. UNBELIEVABLE

Under staffed and shitting customer service. I asked to have a charger checked to see if it would…read morefor my smartwatch before I bought it because it looked like it might only work for Apple. He said I had to buy it before it could be opened. That's pathetic.