Post office employees are pleasant and helpful. I have a PO box here, and they are wonderful about…read moregetting mail to me that doesn't have my box number on it. They are always friendly!

When you walk through the door a buzzer goes off to let the staff know they have a patron. NO…read moreLINES EVER. I live in the East Renton Highlands but I abhor the big PO on NE 4th. I save all my packages for Preston as I drive through for an appointment in Fall City every Friday morning. I can't tell you what it's like here in December, but I'd certainly try it out before going anywhere else. Easy access and parking, friendly and efficient staff, no lines. What's not to love?

slow, loses mail and packages surprisingly often, delivers other people's mail to our house too…read moreoften, never picks up phone when calling the post office. Literally, never.

I was expecting a package to be delivered that required a signature. I was home just for this…read morereason and even though my signature is on file for this purpose too.The driver never did stop at my house, never knocked on door or ring the doorbell. I saw the driver drive by my house twice and did not stop instead they left a slip in my mailbox stating it was the first attempt and to pick up at the post office instead. Also my informed delivery stated that the package was delivered at the mailbox when it was not. So frustrating.

I was very disappointed with the service I received at Pine Lake Mail Post. I have been a loyal…read morecustomer for years and always had a pleasant experience when I returned my online purchases via UPS. They would accept my pre-printed labels and items with a smile and a friendly chat. I arrived with a medium sized box and motorcycle tire (brand new tire not dirty etc), and labels. The "welcome" I received was very cantankerous as to how I dare bring that in here and "we don't do that". I had to take a step back as I felt like very embarrassed in front of my daughter and other patrons. I don't know what changed, but I will not be going back to Pine Lake Mail Post anytime soon. They have lost my trust and respect.

I had a package sent here for a hold as I was out of town for an extended period of time. The…read morestandard hold period I believe was 10 days so I called in to ask if they would be able to hold it an additional week until I returned into town. They were super friendly and accommodating and when I got in, I was surprised to find that they also sold little gifts and Knick knacks inside as well!

This post office and the North Bend are the worst. They constantly leave messages saying they tried…read moreto deliver when they didn't because there was someone home. I've left notes on redeliveries to leave the packages over the gate and they don't. Instead I get a message that states there was something wrong with the address on the package and they either send it back or take another two weeks to deliver. Tried picking up at the post office but it's always a battle between this office and the one in North Bend, they constantly blame each other. Honestly, at this point I just believe it's sheer laziness.

So what happened to ALL of the negative reviews about this incompetent post office. I will never…read moreagain send an Amazon package to a Snoqualmie residence. I now only use a locker in Issaquah. The Snoqualmie PO won't even bother to send the packages out with the drivers. I pay extra for speedy delivery and yet it takes days to ever get the packages. Two months ago yelp had many many negative reviews complaining about this issue- but now they have disappeared. Hmmmmm - I think something is being manipulated, dont you?

This was the worst experience I've ever had here from many standpoints…read more.. There was ONE employee working. When I arrived there were 12 people ahead of me. I spent 40 minutes waiting in line patiently with everyone else. I was next up and waiting for my turn when I overheard the employee telling the customer "I hate this place. I wish it would burn to the ground. The only good thing about this place is it forces me to update my resume". When you wait for 40 minutes in line calmly like everyone else you really don't want to hear how disgruntled the employee is. When I was done with my two envelopes and two bubble packages the line was literally to the door! When I left there were over 20 people waiting in line!!

Tried calling the posted number (425) 837-8795 no less than 20 times during the course of the day…read moretoday 8.12.26 no pickup no VM to leave a message. Very professional but not surprising , thank god not every office is not this incompetent.

Omg shout out to this team i few boxes to send for a special day that required extra attention due…read moreto its fragile nature. The team here was extremely helpful in advising me how to best package my invites to conserve the integrity of the invite. I really appreciate the help and level of service for going above and beyond. Would definitely recommend for all your shipping needs.

Kindest staff, great service for both shipping and printing, and nice selection of gifts and cards.read more

it looks like someone drove over my parcel repeatedly until it opened, and moved it to a new…read moreenvelop. the document inside was torn up. Every once in a while I get the wrong mail, or other things that are easier to shrug off. This is awful, and I hope it doesn't happen again.

Came here on a Friday evening to mail something out and was met with NO line! Randy helped me out…read moreas I still needed to write down the shipping address on my package, but he was nice and efficient. I was in and out.

Stopped by around 4pm on a weekday and it was BUSSSSSY. When I arrived I was able to grab a spot…read morebut by the time I left, the parking lot was completely full. I usually try to knock out my mail errands earlier in the day before it gets busy so definitely keep that in mind and plan ahead for possible delays! The employee working was super kind and it was just refreshing to see everyone being patient and kind despite how busy it was! A second employee eventually came out to help move the line along which definitely helped. The parking lot is a little tight but overall, still a decent USPS location for your mailing needs!

Be prepared to defend your outgoing mail like it's a court case. I printed the correct USPS Ground…read moreAdvantage hazmat label and was still told it was wrong because the package did not have a Limited Quantity diamond label. After checking, I confirmed that it was not actually required for my shipment. Lost a full day over a single package. Came back home, canceled the USPS shipping label, and bought the exact same one again. If you'd like a smoother experience -- and avoid post office anxiety attacks -- try another branch.

What is going on at this place???…read more I have lived in Maple Valley now for seven months. No matter where I have lived before. I have never had problems with postal deliveries. That has all changed. In a short period of time. By mail, tracking software, shows packages and mail delivered on a daily basis, but that is far from the truth. For example, I am showing that two packages were delivered earlier this week. Yes, you guessed it. They are nowhere to be found. Local media has been alerted to this and has even done a story recently. The back room of the post office is packed wall-to-wall with packages that have not yet been delivered. Good thing it's not the holiday season when people count on things they bought being delivered. SMH.

I am writing to express a concern regarding an employee at your location, Merna, whose conduct I…read morehave found to be consistently rude and unprofessional. I recently visited the post office to inquire about whether I had any mail. Due to my circumstances, I receive general delivery mail at no cost. I presented my identification at the counter, and Merna responded, "You do know general mail is not for the public." I explained my situation, but this is the second time she has made a similar comment to me, and both instances occurred in front of other customers waiting in line. I understand that there may be policies regarding general delivery mail, and I am willing to follow those policies. However, I believe they can be communicated respectfully and professionally. I found the manner in which these comments were made to be unnecessarily rude and embarrassing. This location has generally been kind and helpful, with the exception of this particular employee. I previously had a P.O. Box at this location years ago, and unfortunately, her behavior has not changed. I would appreciate it if this concern could be addressed. I am not asking for special treatment, only to be treated with the same courtesy and professionalism as other customers.