Post office employees are pleasant and helpful. I have a PO box here, and they are wonderful about…read moregetting mail to me that doesn't have my box number on it. They are always friendly!

When you walk through the door a buzzer goes off to let the staff know they have a patron. NO…read moreLINES EVER. I live in the East Renton Highlands but I abhor the big PO on NE 4th. I save all my packages for Preston as I drive through for an appointment in Fall City every Friday morning. I can't tell you what it's like here in December, but I'd certainly try it out before going anywhere else. Easy access and parking, friendly and efficient staff, no lines. What's not to love?

slow, loses mail and packages surprisingly often, delivers other people's mail to our house too…read moreoften, never picks up phone when calling the post office. Literally, never.

I was expecting a package to be delivered that required a signature. I was home just for this…read morereason and even though my signature is on file for this purpose too.The driver never did stop at my house, never knocked on door or ring the doorbell. I saw the driver drive by my house twice and did not stop instead they left a slip in my mailbox stating it was the first attempt and to pick up at the post office instead. Also my informed delivery stated that the package was delivered at the mailbox when it was not. So frustrating.

I was very disappointed with the service I received at Pine Lake Mail Post. I have been a loyal…read morecustomer for years and always had a pleasant experience when I returned my online purchases via UPS. They would accept my pre-printed labels and items with a smile and a friendly chat. I arrived with a medium sized box and motorcycle tire (brand new tire not dirty etc), and labels. The "welcome" I received was very cantankerous as to how I dare bring that in here and "we don't do that". I had to take a step back as I felt like very embarrassed in front of my daughter and other patrons. I don't know what changed, but I will not be going back to Pine Lake Mail Post anytime soon. They have lost my trust and respect.

I had a package sent here for a hold as I was out of town for an extended period of time. The…read morestandard hold period I believe was 10 days so I called in to ask if they would be able to hold it an additional week until I returned into town. They were super friendly and accommodating and when I got in, I was surprised to find that they also sold little gifts and Knick knacks inside as well!

This post office and the North Bend are the worst. They constantly leave messages saying they tried…read moreto deliver when they didn't because there was someone home. I've left notes on redeliveries to leave the packages over the gate and they don't. Instead I get a message that states there was something wrong with the address on the package and they either send it back or take another two weeks to deliver. Tried picking up at the post office but it's always a battle between this office and the one in North Bend, they constantly blame each other. Honestly, at this point I just believe it's sheer laziness.

So what happened to ALL of the negative reviews about this incompetent post office. I will never…read moreagain send an Amazon package to a Snoqualmie residence. I now only use a locker in Issaquah. The Snoqualmie PO won't even bother to send the packages out with the drivers. I pay extra for speedy delivery and yet it takes days to ever get the packages. Two months ago yelp had many many negative reviews complaining about this issue- but now they have disappeared. Hmmmmm - I think something is being manipulated, dont you?

This was the worst experience I've ever had here from many standpoints…read more.. There was ONE employee working. When I arrived there were 12 people ahead of me. I spent 40 minutes waiting in line patiently with everyone else. I was next up and waiting for my turn when I overheard the employee telling the customer "I hate this place. I wish it would burn to the ground. The only good thing about this place is it forces me to update my resume". When you wait for 40 minutes in line calmly like everyone else you really don't want to hear how disgruntled the employee is. When I was done with my two envelopes and two bubble packages the line was literally to the door! When I left there were over 20 people waiting in line!!

The worst USPS. They are always understaffed and there are long lines at all times of the day. They…read morehave a drop box for prelabeled/paid packages and also direct customers who have prelabeled/paid packages too large for the drop box to leave on the counter or next to the door at the side of the counter. What they don't tell you is they don't scan packages put in the drop box, left on the counter/door! You have to wait in line for an hour to have them scan a prelabeled/paid package in order to get tracking for it. If not, they apparently just don't scan it and toss it on a truck and you don't get the tracking service you paid for! Makes absolutely no sense whatsoever. From other reviews, this seems to be the only location that doesn't properly scan packages in. It's really nonsensical.

Omg shout out to this team i few boxes to send for a special day that required extra attention due…read moreto its fragile nature. The team here was extremely helpful in advising me how to best package my invites to conserve the integrity of the invite. I really appreciate the help and level of service for going above and beyond. Would definitely recommend for all your shipping needs.

Kindest staff, great service for both shipping and printing, and nice selection of gifts and cards.read more

Post offices get a lot of grief no matter what. They're run like a business, but tied up by lots of…read morefederal regulations that limit what they can do to operate more efficiently. So I tend to cut them some slack, and rate one post office against other post offices rather than businesses that are free to operate the way they want. The exterior of the building is run down, almost ugly, but the interior is up to date. The lobby is open 24 hours, and the automatic postage machine is excellent. In addition to weighing stuff, it measures dimensions -- and asks whether the weight looks right. The user interface is mostly good, with minor exceptions: - putting the most expensive mailing options first, ahead of more frequently chosen options, and - asking a few questions that seem to obvious (such as the stuff about mailing explosives). The people are just about always well trained, efficient, and polite. Sometimes they're even friendly. Staffing is usually adequate; lines are generally only long at peak hours or when multiple slow customers tie up more than one counter agent at a time. On my most recent visit, I went for information about passports. I didn't have to wait; they had a poster with all I needed to know on a poster in the lobby. I signed up for an appointment on my phone!

it looks like someone drove over my parcel repeatedly until it opened, and moved it to a new…read moreenvelop. the document inside was torn up. Every once in a while I get the wrong mail, or other things that are easier to shrug off. This is awful, and I hope it doesn't happen again.

This place has extremely poor customer service and there is an employee there that committed theft…read more I went in to get a postage estimate and they took my mail slot tester tool. The employee claimed it belonged to them, but I received it from a postal worker years ago, and they said I could keep it. I consistently conduct mass mailing, so this will negatively impact my process. The inconsistencies in rules here are very unprofessional. Would not recommend utilizing their services if you don't have to. UPS down the street is a much better option.

Be prepared to defend your outgoing mail like it's a court case. I printed the correct USPS Ground…read moreAdvantage hazmat label and was still told it was wrong because the package did not have a Limited Quantity diamond label. After checking, I confirmed that it was not actually required for my shipment. Lost a full day over a single package. Came back home, canceled the USPS shipping label, and bought the exact same one again. If you'd like a smoother experience -- and avoid post office anxiety attacks -- try another branch.

Outstanding service. Efficient and friendly personnel! Rarely are their lines and when they are…read morethey move quickly. Handle any issues effectively and efficiently. Definitely my favorite post office.

What is going on at this place???…read more I have lived in Maple Valley now for seven months. No matter where I have lived before. I have never had problems with postal deliveries. That has all changed. In a short period of time. By mail, tracking software, shows packages and mail delivered on a daily basis, but that is far from the truth. For example, I am showing that two packages were delivered earlier this week. Yes, you guessed it. They are nowhere to be found. Local media has been alerted to this and has even done a story recently. The back room of the post office is packed wall-to-wall with packages that have not yet been delivered. Good thing it's not the holiday season when people count on things they bought being delivered. SMH.