You have to purchase tape for a simple package per Deann "if we provided tape for everyone we…read morewouldn't make any money!" I said how about common courtesy? Nope? She said I could go to another post office... thanks Deann I will USPS is ridiculous at that office and rude AF on Altmesa

I've never left a review for a post office before but I was blown away by the staff here. There…read morewere 3 men, Troy was helping me, and he made my day. I could have waited in line all day and been perfectly happy. Troy and the other guys were so welcoming to everyone and called people by first name and I left in a better mood, as odd as that may sound. Great job and thank you Troy!

PO box loading does not occur daily, very concerned that we do not get our mail in a timely manner.read more

Update to my 7/18/25 review: Today I visited the Mansfield Post Office. What a difference! It was…read moreso pleasant, friendly & helpful. I was in a long line for counter service with same 2 packages. A lady came out from the back with a scanner ready to help anyone she could. Scanned both my packages in 5 seconds & I was on my way. Highly recommend the Mansfield Post Office! The Arlington Tate office on SW Green Oaks needs to learn from them on how to provide great customer service.

You need your packages delevered to you house forget it. I twice ordered pork roll, which need to…read morebe kept cool, the postal carrier had it on his truck. We get our mail in a central place, and instead if coming to my home he put a notice in my box, no one home. My husband happened to be there and he gave the box to him. This is the second time I've had to go to the post office to get a package that should have been dropped at my home. This is just LAZY on the carrier. I'm sick if not being listened to. If this happened to you complain. The only way anybody's going to change anything. The post office says they're going to close maybe that's a good thing. Give us the service we pay for

I am losing track of how many times my mail is being put into the wrong box at my apartment…read morecomplex. It has even been delivered to the wrong apartment complex. Important pieces turn up missing. Please guys pay attention.

I went to this post office to get information on why my mail was not delivered yesterday even…read morethough it was scanned stating I was going to get it. I was waiting for an appointment letter and when I go up there to ask right away, the lady was very defensive stating that even though it was scanned in and saying, I would receive it yesterday that does not guarantee that I was going to receive it so there's no way of knowing what's going to come in today and I asked if I could let them know so they could be on the lookout for my mail and they said there's no way for them to track anything. The lady was very unhelpful not educated. I feel like she didn't know what she was doing even though I was a very first person in there, trying to figure out where my mail is getting sent to or why I wasn't in my box.

seems like I won't be the only one giving a bad review. Clerk number 25 seems to have an attitude…read moreproblem and wants to argue with parent right in front of a child. The manager was standing right next to her didn't say a work or anything when is it OK to disrespect a customer right in front of their children and how is it all right to allow an employee to talk to a customer like that. I would give this place a negative thousand stars because of that one individual that seems to have multiple reviews on here and nobody seems to get rid of her .

Martha was amazing and very informative. She Answered all my questions. I couldn't be more excited…read more Highly recommend this post office. If you are going for a passport as a walk in, get there by 9 AM or make an appointment

Love our local post office! It has plenty of parking, their hours work well, the counter staff are…read morenice and our mail delivery person is always friendly. They're not perfect (our recent "mail hold" wasn't held, the mail was delivered) but in general- we have positive experiences in the 4 years we have lived in town

Ridiculously fast and friendly this time for our passport appointment. It wasn't that way when we…read morelast renewed our kiddo's passport a few years ago, but today, Roy got us in and out Ahead of schedule. Plus he gave our girls little treats like it was Halloween morning!

Very helpful and efficient services. Make an appointment if an option for your service. Beautiful…read moreand historic building to visit with historic post office mementos on display.

Loved coming here for the history and architecture. Troy was my favorite clerk but he moved to…read moreSeminary hill

Post offices always have low ratings because there is no incentive to post the goods like a…read morerestaurant. Both the people working the afternoon of Friday May 8th were delightful and helpful even though it was right at closing time. So maybe we need to MPRGA - make postal reviews great again. (I know that's not a thing, nor should it be) - but really the guy doing my change of address for me and my business was great.

There was no people and they couldn't help us because the lady on the right side of the building…read moresaid they had an appointment and nobody showed up and instead of helping us she just told me she couldn't wait, mind you she was just on her phone and not doing her job

Two guys behind the counter. One of which is obviously the manager. Acts put out and speaks…read morecondescendingly to me every time I'm in. So put out by customers. The other kid seems like he's learned to put up with him. If you've ever seen the Simpsons this guy is the ponytail guy that runs the comic book store. Spot on !

Great service! Appreciate the help of an unusual request! Very helpful! Pricing was very…read morereasonable! Holly Kell

Very rarely ever set foot inside as I always seem to use the drop boxes. In addition, I order…read morestamps for delivery on their website. For the extra $1.50 it costs to ship, it is definitely worth my while to have it mailed to the apartment. Cost of stamps are expensive, but gotta have them if I want to mail anything.

Horrible customer service. The two employees that they had were in a full blown conversation and…read morenever even acknowledged me. I had to say hello for them to help me mail my package. Also I was told that I have to tape my packages closed before I get to the post office as well. That's new to me. Usually the employees tape it for me.