The hours posted on the door for self service clearly state open till 7 PM yet I arrive at 6:21 and…read morethe doors are shut and locked.

When I recently visited the post office to send some goodies off for the holidays, Janell went…read moreabove and beyond to assist me with a complicated international shipment and even helped recommend the cheapest route possible. This location gets a lot of traffic so sometimes even when you get there right when they open so expect to take a least 30 mins to an hour. The staff here is really helpful and they aren't like other establishments where the staff looks super unhappy to be there.

Terrible service. Don't answer the window promptly and even after "searching" for lost package…read morenever returned to let us know they couldn't find after waiting an hour!

Really, should I give a star? This place doesn't even deserve one star. Please change the staff,…read morethey are so rude and slow. They accepted my documents after waiting 3.5 hours. Are you serious?

The worst services I could ever have the person didn't even know I was there she was on the phone…read moreI say good afternoon 3 times and then she responds with actitud about the question I asked her I don't recommend coming to this placer ever

I come here several times a week usually as soon as they open and I am always greated with a smile…read moreand a good morning by Felicia. Thank you Felicia for always making my morning that much easier and always being super polite and having a smile on your face!!

As an update, I think it's getting better, there's more employees at the front now working and the…read morekiosk is convenient to renew PO Boxes as well just in case the app doesn't work on their site, but overall, it's okay so far..

Always a joy to work with but always stifling lol. With every post office. Nice, good size. Parking…read moreas well.

Best thing about this post office is that there's usually no line to wait on. I've always found the…read moreworkers efficient. I just feel sorry for them working in such run-down conditions. The place is a mess. I can't even imagine the amount of mold that must be up in those stained ceiling tiles.

I always dread coming to the post office because either the workers look like they are miserable…read moreand resent any kind of interaction but this location is an anomaly especially if you come on an off hour. The employee was super helpful in picking the right mechanism for priority delivery and allowed for a speedy service that let me ship a package across the country in the matter of minutes. There is also a lot of parking, right in front of the building which is a plus if you have heavy packages to bring in. Overall, it's not a crazy popular location which allows for you to run your errands quickly and efficiently.

I let my daughter use my car yesterday......come to find out I had NO REGISTRATION CARD! I checked…read moreback on my checking account....I never paid it! THAT'S BECAUSE I NEVER RECEIVED IT! ONE OF THE MAILMEN TOOK IT UPON HIMSELF TO STOP DELIVERING MAIL TO MY ADDRESS BECAUSE NO ONE LIVED THERE DUE TO WE HAD A FIRE. I had approached one mail carrier and told him I stop to check the mail EVERYDAY. I was wondering why I wasn't even getting junk mail! It took about 2 weeks to rectify the problem. The Postmaster got to the bottom of it (he was very nice). But.... what mail DIDN'T I RECEIVE???? That was a VERY important piece of mail! All I can say is that IF I would have gotten pulled over and my car was impounded, THERE WOULD HAVE BEEN WAR!!! I think i'll just get a post office box in SADDLE BROOK!

The woman that works that is extremely rude. I went to hand her an envelop that just had to be…read morethrown in a box next to her for it to mail out she started in a rude and high voice not to interrupt her with her customer Infront of everyone (when the man that first helped me just walked away without finishing the full service with me) She could have easily finished with the customer and left my envelop on the table until she was ready to throw it to the box next to her .. rather than starting an argument infront of all customers . Not professional or compassionate care.

Received a notification on UPS Package ID 1Z4815XWYW5588729 delivered by USPS on October 23, 2024…read more If this package was delivered to the Fair Lawn Commons, the 'key' to the package retrieval box was not placed in my mailbox. Upon my return from vacation, the 'key' to the package retrieval box is missing. This is also an issue with UPS, as I am a retired UPS employee and the option to delivery to the UPS store was not issued. Please advise: Where is my package?

Fair Lawn Post office on Abbott Road is extremely slow and very long wait. Four people behind me…read moreand it seems like I have been waiting forever. Only one clerk at the front desk. They could have at least two. I will not be going here again any time soon.

The clerk, Regina, was very pleasant and helpful. She answered all my inquiries and concerns…read moreprofessionally. It was obvious that she is very knowledgeable.

I'm always in that post office. Glad for the services that Liza, Amelia and Regina provided me all…read morethe time.

Very nice building, it's been a while since I have been near this area, I stopped by to ask some…read morequestions, as well to renew my passport, excellent security system by the way, the employees here know how to do their job, I definitely recommend this location...

Time to renew my passport, and I was told this is the best place to get it done! I arrived at the…read moreright time, and shortly after 10 more people came to get their passports as well! I was fortunate to have Elena help me with the process. She defied the stereotype of county/ government employees and worked in a swift and thorough fashion, and in addition was very pleasant! $209.53 later, the process was complete, and I'm now waiting 2-3 weeks for my new passport to arrive. I even got a handy dandy passport cover included in the deal! Should I still be in Bergen County 10 years from now, I'll be back!